U.S. Bank

Chief Technology Officer

• Define and execute the technology vision, strategy, and investment roadmap supporting U.S. Bank's Global Investment Services growth objectives
• Partner directly with senior business executives to translate business strategy into scalable technology solutions
• Lead a large, geographically dispersed global technology organization covering application development, platform modernization, technology operations, architecture, and delivery execution
• Drive transformation initiatives by reducing legacy complexity, rationalizing applications and infrastructure, and implementing scalable solutions
• Provide executive leadership for strategic platform decisions, modernization, third-party solutions, build-versus-buy evaluations, and emerging AI-enabled capabilities
• Influence enterprise technology strategy through senior technology leadership teams and cross-functional governance forums
• Partner across business, risk, compliance, legal, and audit functions to maintain an effective control environment while enabling innovation and speed to market
• Attract, develop, and retain technology talent while building a high-performing, inclusive leadership culture
• Oversee significant technology investments and budgets, ensuring delivery excellence and maximizing business value and return on investment

Head of Technology – Investment Services

Advisor

• Serve as the investment planning and investment and insurance products lead on the Wealth Management Team
• Facilitate delivery of portfolio management, trust administration, investment advisory, and insurance strategies and capabilities
• Partner with the team to understand clients’ and families’ unique goals and objectives
• Construct appropriate goals-based investment portfolios
• Advise clients using U.S. Bank's Asset Management Group or U.S. Bancorp Investment's open architecture where appropriate
• Deliver economic and market views, investment strategy, manager/fund/security research and due diligence, and portfolio construction
• Provide tailored investment management and insurance services based on each client's unique situation

Wealth Management Advisor

Consultant

• Serve as an internal consultant partnering with business and technology stakeholders
• Drive cross-functional transformation and process improvement initiatives across business and technology functions
• Analyze business processes, operating models, and organizational challenges
• Gather and synthesize qualitative and quantitative information to clarify undefined problems and identify root causes
• Develop data-informed recommendations and structured paths forward
• Build trusted relationships and influence stakeholders across organizational levels
• Facilitate workshops, strategy sessions, and working groups
• Drive initiatives from discovery through implementation, supporting adoption, measuring outcomes, and transitioning ownership
• Connect activities and deliverables to measurable business value
• Communicate complex concepts through executive presentations, business cases, and written recommendations
• Leverage internal and external best practices, benchmark data, and industry insights
• Navigate ambiguity, remove roadblocks, and proactively drive progress with limited direction

Technology Business Transformation Consultant

Marketing

• Develop and implement multi-channel marketing programs and strategies supporting business line goals
• Create marketing, advertising, promotions, sales collateral, and point-of-sale materials
• Deliver measurable, customer-centric, multi-channel marketing programs to maximize customer growth, retention, and engagement
• Evaluate and measure program results to optimize investment
• Work with agencies and cross-functional teams to produce branded and compliant materials
• Collaborate with internal partners to ensure marketing programs comply with laws, regulations, and bank policies
• Coordinate, develop, and execute marketing events including tradeshows, seminars, industry sponsorships, and local events
• Assist Regional Marketing Managers with integrated event marketing initiatives across various channels
• Assist in planning and executing events, webinars, and promotional activities
• Coordinate with sales enablement, activation, and digital teams to deliver marketing assets on time
• Leverage insights and data for strategic recommendations and continuous improvement
• Maintain segment-specific marketing plans, calendars, and timelines
• Submit marketing materials for compliance review and ensure timely approvals
• Monitor industry trends, market developments, and competitor activities

Marketing Specialist

Customer Support

• Provides product, system, sales process, and contract support to internal sales teams and/or external sales partners
• Provides product support for terminal, software, and value-add products, including feature functionality, live demonstrations, and system integration and development tools
• Assists sales staff in identifying the appropriate contract for new merchant relationships
• Researches and resolves compensation issues for internal and external sales staff
• Processes third-party certification requests and validates certified vendors on the platform
• Maintains internal websites with current information on card schemes and pricing
• Notifies sales teams of changes

Sales Support Representative

Banker

• Build relationships with customers through in-person, appointment-based, and virtual engagement
• Provide counsel by assessing and addressing customers’ banking needs
• Obtain and process customer and account information
• Demonstrate and educate clients on deposit and loan products and services
• Recommend solutions based on customers’ goals and needs
• Conduct proactive outreach and follow-up
• Identify solutions for new and existing clients
• Maintain knowledge of consumer and business banking products and services, including digital products and services
• Greet clients and process basic transactions
• Develop collaborative partnerships with branch team members and partners
• Open new consumer and business accounts
• Complete service requests and submit credit applications
• Educate clients on emerging and self-service digital products and services
• Leverage resources and technologies to optimize client experience and operational accuracy

Relationship Banker

Implementation Specialist

• Analyze, apply, and design managed file transfer solutions for new or expanded service solutions
• Consult customers through implementation and provide education as appropriate
• Perform systems analysis and design aligned with corporate standards and customer requirements
• Analyze customer requests and validate completeness and standards alignment
• Refer non-standard implementations as directed
• Communicate required standards and compliance options to internal and external customers
• Ensure completeness of implementation records and accuracy of data entry
• Update implementation workflow tool data
• Report on project progress, service level agreement attainment, and customer issue escalation
• Complete forms or processes requiring additional network security access
• Perform validation testing for new data transmission setups
• Complete testing documentation
• Coordinate with application teams for complete customer testing
• Advise customers on implementation standards and provide information for successful implementation
• Train customers on the production implementation process

Enterprise Transmission Implementation Specialist

Manager

• Partner with assigned Relationship Manager(s) to successfully manage credit account relationships
• Underwrite all types of credit account exposure
• Manage an assigned credit portfolio
• Successfully close new business relationships and expand existing relationships
• Manage credit risk
• Respond to prospect or customer credit questions
• Make independent calls on assigned portfolio of relationships
• Provide customer service
• Participate in joint sales calls with Relationship Manager(s)
• Identify customer needs

Business Banking Credit Portfolio Manager, Level 2

Attorney

• Conduct basic legal research
• Prepare simple legal documents
• Perform general file management
• Complete assigned or routine tasks under direct supervision using established procedures
• Support U.S. Bank’s Law Division and its clients
• Contribute time and expertise to pro bono work as part of the role

Legal Order Processing Analyst

Analyst

• Approve extensions of credit and/or make recommendations on final lending decisions for new, renewal, extension, and SBA-guaranteed loans
• Conduct complete credit analyses by gathering, analyzing, and interpreting credit information
• Evaluate borrower eligibility, repayment capacity, collateral adequacy, and compliance with SBA lending guidelines and program requirements
• Review customer accounts and portfolios, including SBA 7(a) and 504 loans, to identify and address credit quality, servicing, and compliance issues
• Analyze financial statements, cash flow, collateral, and industry trends
• Ensure adherence to bank credit policy and SBA Standard Operating Procedures (SOPs)
• Use technological tools and computer software to evaluate credits and portfolios and compare possible courses of action
• Make credit recommendations and/or decisions
• Collaborate with lending, underwriting, servicing, and portfolio management teams
• Support SBA lending initiatives and ensure accurate credit documentation and risk assessment

SBA Credit Analyst

• Manage customer service staff handling customer inquiries, requests, questions, and problems
• Maintain a high level of quality customer service
• Maintain current knowledge of products and services
• Develop processes and tools to improve service levels
• Ensure efficient and professional customer service operations across telephone and written communications
• Coach contact center personnel within the site location
• Work with leadership and managers to communicate and carry out departmental goals and vision
• Ensure compliance with internal policies and procedures
• Respond to internal audits and certifications
• Participate in developing and enhancing equipment and training procedures and programs
• Develop, implement, and maintain department operating policies and procedures
• Implement and monitor tracking and performance monitoring mechanisms
• Manage operations for assigned functional areas or regions
• Plan and schedule departmental activities
• Ensure adequate staffing and that work volume meets product/service standards and exceeds quality standards

CSR Manager

Mortgage Loan Originator

• Originate mortgage loans in an assigned metropolitan territory
• Take mortgage loan applications
• Conduct preliminary underwriting reviews
• Submit loan applications to processing and underwriting for approval
• Follow up to ensure documents required for processing, underwriting, and closing are secured promptly from appropriate sources
• Solicit loan sales and conduct sales-related activities away from U.S. Bank locations
• Travel and drive at least two hours per week
• Work onsite at least three days per week when located near a U.S. Bank location

Content Writer

• Develop high-quality, customized responses to requests for proposals (RFPs), requests for information (RFIs), and other client-facing materials under tight deadlines
• Create presentations, due diligence materials, and other ad hoc documents for prospective and existing clients
• Support business development officers (BDOs) and relationship managers (RMs) in the acquisition and retention of institutional investment management business
• Partner with BDOs, RMs, subject matter experts, and cross-functional teams across U.S. Bank
• Manage multiple projects independently and adhere to detailed client specifications
• Deliver high-quality work within turnaround times ranging from one day to a few weeks
• Contribute to broader sales enablement and strategic business development initiatives across the firm

Proposal Writer

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Typically support two to three branch locations
• Address complex small-business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and other business-line partners
• Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships
• Maintain strong CRM discipline and responsible banking practices
• Balance acquisition, relationship deepening, and service

Small Business Relationship Banker

Account Manager

• Bring new business clients to the bank through strong business development and prospecting
• Be the primary advisor for business clients
• Build, develop, enrich and manage new and existing relationships with business clients
• Deliver financial expertise and client-centric solutions that build strong, long-term relationships
• Assess and attend to clients' banking needs
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on each client's unique goals and needs
• Partner effectively with Treasury Management, Merchant Services and Business Banking Credit Card teams