AbbVie

General

• 执行公司既定的工作计划、绩效目标和预算，在指定区域内针对医疗机构开展产品信息传递、学术沟通、客户需求反馈及相关项目执行。
• 洞察客户机会，挖掘并掌握客户需求，能够为客户提供专业的支持和培训等。
• 建立、完善和维护良好的目标客户群网络。
• 协助地区经理和市场部等跨部门人员，落实执行公司的各类项目；根据所负责机构/医院特性定制化调整，使执行效果最优。
• 遵循商业行为准则，合法合理开展业务活动。
• 完成上级主管安排的其他任务。

Medical Infocomm Specialist – Medical Aesthetics

• 执行公司既定的工作计划、绩效目标和预算，在指定区域内针对医疗机构开展产品信息传递、学术沟通、客户需求反馈及相关项目执行。
• 洞察客户机会，挖掘并掌握客户需求，为客户提供专业的支持和培训。
• 建立、完善和维护良好的目标客户群网络。
• 协助地区经理和市场部等跨部门人员，落实执行公司的各类项目，并根据所负责机构/医院特性进行定制化调整。
• 遵循商业行为准则，合法合理开展业务活动。
• 完成上级主管安排的其他任务。

Representative

• Execute AbbVie brand strategy and tactics in the field
• Manage assigned territory and targeted accounts
• Build customer relationships and solve customer needs to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans and conduct post-call evaluations
• Handle objections and gain calls to action during sales calls
• Build trusted customer relationships and achieve win-win agreements
• Develop and execute call plans optimizing customer coverage and sales opportunities
• Analyze customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales data
• Share market intelligence with field, brand, and sales teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates

Specialty Representative I, Neuroscience

• Execute AbbVie brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections, concerns, and misunderstandings and gain calls to action to close sales calls
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build knowledge of customer needs, territory market landscape, competitors, market segments, accounts, disease, products, clinical information, and sales practices
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with assigned healthcare providers
• Identify, develop, and maintain disease-state experts, speakers, and advocates
• Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations
• Travel approximately 10% of the time across the assigned territory

Specialty Representative, GI Care

Account Manager

• Represent the SkinMedica, DiamondGlow, and Latisse brands
• Promote the product portfolio to targeted aesthetic customers within a designated geographical area
• Directly sell physician-dispensed skincare and skin resurfacing systems
• Execute pull-through programs and patient events
• Manage key resources and collaborate with high-performance selling teams
• Provide technical product and procedure expertise and competitive product differentiation
• Achieve assigned sales goals and execute the U.S. Sales/Marketing plan
• Drive adoption of the SKM Portfolio, including skin resurfacing equipment, topical skincare consumables, and SkinMedica products
• Collaborate with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other sales forces
• Complete required reports and comply with company policies
• Manage field assets, expenses, computers, and allocated equipment
• Consistently achieve sales quotas for skincare, consumables, and equipment
• Execute marketing plans, device placements, and product promotions
• Create call plans and manage new and existing customer relationships
• Demonstrate Dermalinfusion treatments and educate customers on proper techniques
• Assess customer needs, handle objections, deliver presentations, close sales, and follow up
• Support business development, account orders, office merchandising, and pull-through events
• Develop territory business plans using territory metrics
• Educate customers through individual and group presentations and training
• Communicate product differentiation and technical information across Allergan and competitive portfolios
• Provide feedback to marketing and articulate strategy to regional managers and team members
• Manage travel and expenses and allocate corporate resources and budgets
• Demonstrate integrity, adaptability, sound judgment, reliability, and collaboration

Strategic Account Manager

• Execute brand strategy and tactics in the field
• Manage assigned territory and targeted accounts
• Build customer relationships and solve customer needs to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections and concerns and secure calls to action during sales calls
• Serve customer needs and build trusted customer relationships
• Develop and execute call plans optimizing coverage and frequency for key customers
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales
• Share market intelligence with field teams, brand teams, and sales managers
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Travel approximately 50% of the time

Specialty Representative, Dermatology

• Execute AbbVie brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build customer relationships and identify and solve customer needs
• Create pre-call plans and perform post-call evaluations
• Handle objections and secure calls to action during sales calls
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical topics, and sales
• Share market intelligence with field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Travel approximately 25% of the time

Specialty Representative, Psychiatry

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans and conduct post-call evaluations
• Handle objections, concerns, and misunderstandings to gain calls to action and close sales calls
• Develop and execute call plans to optimize coverage and frequency for key customers
• Build knowledge of customer needs, territory market landscape, competitors, market segments, accounts, disease, products, clinical information, and sales expertise
• Share market intelligence with in-field, brand, and sales teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plan objectives and conduct post-call evaluations
• Handle objections, concerns, and misunderstandings and gain calls to action to close sales calls
• Serve customer needs and build trusted relationships
• Develop and execute call plans to optimize coverage and frequency for key customers
• Build knowledge of customer needs, territory market landscape, competitors, market segments, accounts, disease, products, clinical information, and sales practices
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with assigned healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Travel approximately 25% of the time

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans and conduct post-call evaluations
• Handle objections and secure calls to action during sales calls
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build understanding of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical topics, and sales practices
• Share market intelligence with field, brand, and sales teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations
• Travel approximately 25% of the time

Clinical Research

• Advance AbbVie's clinical research pipeline by striving for excellence in clinical research
• Partner with investigators and site staff to support meaningful and effective clinical-trial engagements
• Serve as the primary point of contact for investigative sites
• Provide contextual information on clinical trials and connect stakeholders with investigative sites
• Align, train, and motivate site staff and principal investigators on trial goals, protocols, and patient-treatment principles
• Conduct site evaluation, site training, routine monitoring, and site-closure monitoring
• Ensure compliance with protocols, monitoring plans, applicable regulations, GCPs, ICH Guidelines, SOPs, and quality standards
• Develop and customize site-engagement strategies for assigned studies
• Gather local and site insights and use CRM tools to report, track, and measure strategy impact
• Evaluate and ensure effective patient recruitment and retention techniques based on the patient disease journey
• Develop therapeutic-area, asset, clinical-landscape, and patient-journey knowledge to support recruitment and protocol compliance
• Mentor and train less experienced CRAs and provide development input
• Participate in global or local task forces and initiatives
• Conduct continuous risk assessment with the Central Monitoring team to identify study-performance or patient-safety issues
• Resolve site risk signals and implement preventative and corrective action plans
• Identify, evaluate, and recommend investigators and clinical sites
• Ensure quality and timely submission of site data, including safety-event reporting and follow-up
• Maintain audit and regulatory inspection readiness at assigned sites
• Manage investigator payments according to executed contract obligations, as applicable

Clinical Research Associate II – Oncology

• Execute neuroscience brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans and conduct post-call evaluations
• Handle objections, concerns, and misunderstandings to secure calls to action
• Develop and execute call plans to optimize customer coverage and sales opportunities
• Build knowledge of customer needs, territory landscape, competitors, market dynamics, accounts, disease, products, clinical information, and sales expertise
• Share market intelligence with field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with healthcare providers and develop disease-state experts and speakers/advocates

Learning and Development

• Help develop and deliver Oncology training for commercial field representatives
• Develop training related to disease, product, sales effectiveness, market knowledge, and operations
• Maintain subject matter expertise in disease states, products, and therapeutic areas
• Develop and execute training programs and initiatives
• Design and enhance curriculum for the Commercial organization
• Coordinate with Marketing, Legal, Compliance, Medical, and Regulatory to ensure medical-content accuracy and compliance with promotional policies
• Manage vendors, training content development, and contract requirements
• Perform project management during training-content development
• Lead training meetings, including planning, logistics, vendor monitoring, and participant conduct
• Partner with Marketing, Precision Medicine, and Commercial Leadership to develop and roll out training materials
• Collaborate with cross-functional teams and external partners to provide effective training solutions
• Align training strategy and tactics with partner-company colleagues
• Build trust and credibility with business partners
• Participate in sales meetings and routine field rides as a resource for field sales
• Design and lead training work sessions at National Sales and POA Meetings
• Maintain facilitation-skills expertise
• Assess organizational training needs for clinical fluency and development competencies and provide feedback for innovation
• Report to the Associate Director of Training

Senior Training Manager, Oncology

Customer Specialist

• Call on healthcare provider offices in the assigned territory as a subject matter expert on AbbVie’s in-office portals and access-related solutions
• Understand HCP office processes and offer electronic solutions that improve the patient prescription experience
• Represent AbbVie’s HCP-facing portals and other electronic solutions
• Partner with AbbVie field teams to implement solutions for healthcare providers
• Evaluate and diagnose delays and disruptions in patients’ prescription experiences
• Determine whether AbbVie digital solutions may help patients
• Develop relationships with HCP offices using portals or solutions
• Provide regular updates on new functionality and match unused features with patient needs
• Communicate with AbbVie field teams in a compliant manner
• Travel approximately 75% of the time

Customer Solutions Specialist

Financial Planning and Analysis

• Own and maintain the enterprise SAC Administration Guide and supporting documentation
• Coordinate knowledge transfer sessions with developers and functional SMEs
• Translate technical recordings and knowledge transfer sessions into structured administrative documentation
• Keep administration documentation current, complete, audit-ready, and aligned to production functionality
• Manage document version control, approvals, review cycles, and archival processes
• Maintain SharePoint repositories, documentation trackers, and governance materials
• Establish and enforce documentation standards, templates, and quality controls
• Develop governance documentation and operational procedures
• Partner with development teams to ensure technical documentation reflects implemented functionality
• Lead monthly, quarterly, and annual Plan, LRP, and LBE cycles, including P&L, headcount, balance sheet, expense, and capital planning
• Prepare variance analysis and management reporting schedules
• Partner with Accounting Shared Services on monthly close and financial reporting
• Communicate business and financial performance issues and agree on resolution or action plans
• Provide insights into business and financial performance, risks, and opportunities
• Lead financial reviews and approvals for purchase orders and invoices
• Lead ad hoc analysis, projects, and process improvements
• May supervise one or more direct reports

Medical Infocomm Specialist – Medical Aesthetics

Medical Infocomm Specialist – Medical Aesthetics

Specialty Representative I, Neuroscience

Specialty Representative, GI Care

Strategic Account Manager

Specialty Representative, Dermatology

Specialty Representative, Psychiatry

Specialty Representative, Psychiatry

Specialty Representative, Psychiatry

Specialty Representative, Psychiatry

Clinical Research Associate II – Oncology

Specialty Representative I, Neuroscience

Senior Training Manager, Oncology

Customer Solutions Specialist

Finance Lead, Systems Governance – Administration