Advocate Aurora Health

Nurse

• Engage in unit councils, professional governance, and quality initiatives
• Utilize the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families throughout the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Uphold and promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to clinical protocols and procedures
• Demonstrate effective communication, feedback, conflict resolution, team collaboration, and appropriate delegation
• Pursue professional development, complete required education, and maintain certifications
• Adhere to the ANA Code of Ethics and practice ethical decision-making
• Delegate appropriately to Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel
• Maintain accurate, timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area as needed
• Provide age-appropriate patient care based on patient status and developmental needs

Registered Nurse – Med Surg Float Pool

• Work as a Registered Nurse in the Med Surg Float Pool
• Work three 12-hour shifts per week, 7 p.m. to 7 a.m., including every other weekend
• Float to Atrium Health Union, Union West, and Anson as needed
• Engage in unit councils, professional governance, and quality initiatives
• Use the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families throughout the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to protocols
• Communicate effectively, provide feedback, resolve conflicts, collaborate, and delegate appropriately
• Pursue professional development, complete required education, and maintain certifications
• Practice according to the ANA Code of Ethics and contribute to integrated, unbiased patient care
• Delegate appropriately to registered nurses, licensed practical nurses, and unlicensed assistive personnel
• Maintain accurate and timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area to meet patient-care needs
• Provide age-appropriate care based on patient status and developmental needs

Registered Nurse (RN) – Med Surg Float Pool

• Engage in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices
• Utilize the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families throughout the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Uphold and promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to clinical protocols and procedures
• Demonstrate effective communication, feedback, and conflict resolution
• Foster team collaboration and appropriate delegation
• Pursue professional development, complete required education, and maintain certifications
• Practice ethical decision-making in accordance with the ANA Code of Ethics
• Delegate appropriately to Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel
• Maintain accurate and timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area as needed
• Provide age-appropriate patient care based on growth and development principles and departmental policies

Registered Nurse, Med Surg Float Pool

• Engage in unit councils, professional governance, and quality initiatives
• Utilize the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families through the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to protocols
• Communicate effectively, provide feedback, resolve conflicts, and delegate appropriately
• Pursue professional development, complete required education, and maintain certifications
• Practice ethical decision-making in accordance with the ANA Code of Ethics
• Delegate to Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel
• Maintain accurate, timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area as needed
• Provide age-appropriate patient care based on assessment and department policies

Registered Nurse, Emergency Department Float Pool

• Engage in unit councils, professional governance, and quality initiatives
• Utilize the nursing process to assess, plan, diagnose, implement, and evaluate nursing care
• Engage patients and families throughout the continuum of care
• Monitor patient conditions, adjust care plans, mobilize resources, and collaborate with the care team
• Uphold and promote a culture of safety
• Evaluate patient, team, and unit outcomes and take action as needed
• Administer medications, treatments, and therapies safely according to protocols and procedures
• Communicate effectively, provide feedback, resolve conflicts, collaborate with the team, and delegate appropriately
• Pursue professional development, complete required education, and maintain certifications
• Practice according to the ANA Code of Ethics and contribute to integrated, unbiased patient care
• Delegate appropriately to Registered Nurses, Licensed Practical Nurses, and unlicensed assistive personnel
• Maintain accurate and timely EHR documentation
• Float to other units, departments, care areas, or facilities within the designated service area as needed
• Provide age-appropriate care based on patients' developmental and clinical needs

General

• Position and immobilize patients and select technical factors for CT and/or MRI procedures
• Perform post-processing of computer data to enhance image information
• Operate MRI/CT support equipment, including satellite consoles, power injectors, imaging formatters, and laser cameras
• Transfer patients to and from scanning tables and explain procedures
• Initiate IVs for contrast media administration according to department policy and universal precautions
• Obtain and document patient history, including allergy screening
• Maintain magnetic, radiation, fire, infectious, and universal safety standards
• Maintain knowledge of emergency, disaster, evacuation, and quench procedures
• Document equipment malfunctions, preventive maintenance, patient statistics, supplies, billing information, charges, incidents, and patient records
• Assist with examination scheduling and documentation
• Attend inservices and educational seminars and share new techniques with technologists
• Work with students when required
• Maintain professional relationships with staff, physicians, patients, families, and ancillary departments
• Provide coverage at both locations when needed

CT Technologist

Patient Service Representative

• Register or pre-register scheduled patients for admission, partial hospitalization, and outpatient services
• Verify insurance coverage and obtain authorization, pre-certification, and/or referral for services requiring them
• Coordinate with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged
• Request upfront payment of deposits from the responsible party
• Update schedules for cancellations, rescheduling, and other changes on an ongoing basis

Patient Service Representative – PRN

Physician Assistant

• Support the care team through clinical and administrative tasks vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver coordinated care
• Travel between Westmont, Downers Grove, and Naperville sites

Medical Assistant – Surgery Orthopedics

Therapist

• Work across multiple hospitals and units as a float respiratory therapist
• Assess patients using pulmonary diagnostics, chest radiographs, hemodynamic values, laboratory values, blood gases, and electrolytes
• Identify and address special needs of patient populations specific to department services
• Operate specialized ventilators in critical and non-critical care settings
• Assist physicians with bedside and other procedures as applicable
• Provide medication treatments and therapies according to physician orders and patient-driven respiratory protocols
• Clean, maintain, troubleshoot, and ensure proper functionality of equipment; identify service and repair needs
• Educate and instruct patients on therapy purpose, technique, self-care, goals, and disease management
• Facilitate clinical problem solving and collaborate with other departments on patient management education
• Adapt to policies, procedures, service areas, assignments, and special duties under physician direction
• Provide clear, concise, timely, and accurate patient handoffs
• Promote patient safety, report safety events and near misses, and assist with corrective actions
• Teach, educate, and precept new teammates, orientees, and students
• Provide age-appropriate care based on growth and development principles and patient-status data

Respiratory Therapist – Float

• Assess, diagnose, and determine or alter treatment and management plans through virtual health modalities
• Order, perform, and interpret appropriate diagnostic studies
• Prescribe pharmacologic and non-pharmacologic interventions and therapies
• Manage conditions using clinical indications, evidence-based care, cost effectiveness, and risk-benefit assessment
• Leverage digital diagnostics and remote physiologic monitoring when indicated
• Provide health promotion, disease prevention, and disease management counseling and education to patients and families
• Manage patients within an interdisciplinary team and scope of practice
• Consult or refer to physicians and other healthcare team members as appropriate
• Escalate patients to emergent or specialized care when necessary
• Maintain accurate, complete, concise, and timely electronic medical record documentation
• Submit professional services using compliant coding and billing practices
• Facilitate coordinated care and communication among healthcare teams and health or community agencies
• Participate in quality, safety, peer review, performance activities, meetings, committees, and workgroups
• Participate in education and onboarding of new team members, students, and healthcare professionals
• Maintain and develop clinical and professional skills
• Maintain productivity, access, face-to-face time, and quality metrics for safe and timely patient care
• Work primarily 10-hour shifts, typically 1:00 PM to 11:00 PM, with Tuesdays off
• Provide occasional weekend and on-call coverage

Virtual Primary Care – NP/PA

Insurance

• Acquire and maintain current knowledge of payor requirements, Federal and State regulations, authorizations, and hospital billing
• Perform insurance authorization for inpatient and outpatient services by collecting and analyzing clinical data according to payor guidelines
• Determine appropriate procedure codes for authorization to ensure appropriate reimbursement
• Consult with patients and departments regarding uninsured status, uncovered services, out-of-network status, Third Party Liability, and Workers Compensation
• Communicate with patients when authorization is not obtained and explain potential financial responsibility
• Verify eligibility and authorization using stand-alone computer software programs
• Identify and notify Primary Care Physicians for HMO coverage
• Identify at-risk balances related to Medicaid eligibility rules and communicate with Financial Counseling, Utilization Management, and physicians
• Complete cancellations and accurately reschedule patients
• Manage incoming and outgoing calls to complete patient pre-registration
• Pre-register and register patients using established computer-entry procedures
• Enter accurate patient demographic and insurance information in the ADT system
• Generate and process required registration documents and educate patients about required signatures
• Participate in staff meetings, continuing education, mandatory in-services, safety training, skill competencies, and group projects
• Answer or appropriately refer patient, visitor, and employee questions
• Maintain patient-record confidentiality by following HIPAA and compliance policies

Senior Insurance Clearance Representative

• Greet patients arriving for appointments
• Monitor patient flow to ensure efficient and courteous service
• Collect and validate patient demographic and insurance information
• Register walk-in patients and update information when needed
• Verify insurance benefits and obtain, calculate, and collect patient financial liabilities
• Request and collect past due and present balances or estimates due
• Follow financial clearance policies for non-urgent services
• Identify patients needing financial assistance and refer them to a Financial Counselor
• Perform visit closure, check out patients, schedule follow-up appointments, collect additional patient responsibility, and provide appropriate documents
• Maintain knowledge of Medicare, Medicaid, third-party payer requirements, insurance plans requiring pre-authorization or referral, and accepted insurance plans
• Communicate customer service and process improvement issues to management
• Meet productivity requirements and performance expectations, including a 98% accuracy rate
• Maintain positive public relations with patients, families, and clinical staff
• Collaborate with others to ensure concise and timely information flow

Patient Service Representative I

• Support practice leadership in clinical and administrative tasks impacting patient care and practice operations
• Adhere to relevant regulations and guidelines to ensure patient safety and confidentiality
• Support daily workflow and operations for maximum efficiency and productivity
• Develop and modify staffing schedules, order medications and supplies, and conduct audits
• Assist with training and onboarding and act as a resource for the team
• Serve as a role champion or committee member supporting quality, safety, teammate engagement, patient experience, and process improvement
• Perform rooming and visit tasks including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
• Assist providers with or perform ordered procedures
• Perform lab duties including venipuncture, specimen collection, labeling and packing, lab order/requisition preparation, and results tracking
• Perform Point of Care testing per standing or provider order
• Administer medications and vaccines safely following the rights of medication administration
• Support providers, connect with patients, and help ensure a seamless, compassionate care experience

Lead Medical Assistant – Gastro

Manager

• Coordinate and manage resources needed to provide optimal nursing care
• Manage staff resources, patient-care supplies, automated patient-care systems, and system issues
• Maintain productivity through efficient 24-hour staffing, scheduling, and labor-management standards
• Evaluate quality of patient care using standards of practice, patient outcomes, peer review, incident reports, policies, procedures, equipment, supplies, and products
• Ensure resources are available for performance-improvement initiatives
• Develop service strategies and monitor service levels against customer- and patient-satisfaction indicators
• Coordinate and integrate services with other areas
• Maintain relationships with patients, families, staff, medical staff, health care facilities, and vendors
• Act as a liaison between medical and nursing staffs
• Facilitate evidence-based nursing and support evidence-informed decision-making
• Participate in shared-governance councils and recommend changes in nursing practice
• Maintain department compliance with The Joint Commission and other regulatory bodies
• Develop and communicate change initiatives
• Achieve care-management, employee-engagement, productivity, and patient-loyalty targets
• Assist physicians and departments with new-service development, revenue opportunities, and program marketing
• Conduct interviews, selection, promotions, staff development, performance evaluations, compensation changes, employee-concern resolution, corrective actions, terminations, and morale activities
• Develop and recommend operating and capital budgets and control expenditures
• Adhere to the Aurora Health Care Code of Ethical Conduct and applicable policies, regulations, and laws
• Provide age-appropriate care based on patient status and developmental needs
• Float and flex across multiple sites and departments as operational needs dictate

Manager, Inpatient Nursing Relief – WI Resource Team

• Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing
• Maximize revenues by collecting payment at time of service
• Enter accurate, up-to-date billing information into the patient accounting system
• Assist clinical staff in maintaining accurate medical records
• Schedule patients and respond to requests for appointments or information on tests, procedures, bills, charges, referrals, and other matters
• Enter patient and payer billing information at time of service
• Follow up on missing billing information
• Uphold practice and medical group standards for accurate and timely medical records
• Support providers and connect with patients to ensure a seamless care experience
• Work Monday–Friday, 7:30 a.m.–4:30 p.m. or 8:00 a.m.–5:00 p.m.

Registered Nurse – Med Surg Float Pool

Registered Nurse (RN) – Med Surg Float Pool

Registered Nurse, Med Surg Float Pool

Registered Nurse, Emergency Department Float Pool

Registered Nurse – Med Surg Float Pool

CT Technologist

Patient Service Representative – PRN

Medical Assistant – Surgery Orthopedics

Respiratory Therapist – Float

Virtual Primary Care – NP/PA

Senior Insurance Clearance Representative

Patient Service Representative I

Lead Medical Assistant – Gastro

Manager, Inpatient Nursing Relief – WI Resource Team

Patient Service Representative – Neurology Clinic