American Express

Full-stack Engineer

• Develop new products and platforms for American Express customers
• Build mobile payment solutions used by tens of millions of cardholders worldwide
• Develop interactive experiences across consumers' journeys before, during, and after purchase
• Design and develop enterprise-grade backend applications using Java 8+ and Kotlin
• Design and develop RESTful APIs and microservices
• Implement secure application development practices and cryptographic mechanisms
• Build scalable, resilient, and high-performance distributed systems
• Apply multithreading, asynchronous programming, concurrency, synchronization, and performance optimization
• Perform code reviews, mentor engineers, and drive engineering best practices
• Troubleshoot production issues, improve application performance, and enhance system reliability
• Collaborate across engineering, architecture, and product teams

Senior Software Engineer

Business Development Rep

• Prospect new customers through existing leads and cold calling to promote lead and revenue generation
• Use Salesforce effectively to track and report pipeline, acquisition results, and market conditions
• Act as the interface between American Express and customers to resolve application processing issues
• Attend relevant industry and partner conferences, tradeshows, and networking events
• Acquire high-value customers and deliver an exceptional customer experience to drive acquisition

Business Development Executive

Business Analyst

• Assist in execution plans for operational risk management within the business unit, including guidelines, project plans, control-gap resolution, risk mitigation, and remediation
• Track issues with KRI limits and risk appetite for ICS to ensure operational risks remain within agreed thresholds
• Support implementation of portions of the operational risk framework for effective risk management and decision-making
• Facilitate understanding and use of risk governance framework basics across business units through regular communication
• Assist with aggregate basic-level reporting, approvals/exceptions, and change-the-function activities
• Monitor integration of regulatory changes and updates into the Operational Risk framework and training materials
• Support Legal Entity Governance and Operational Risk committees by coordinating materials, taking minutes, conducting follow-ups, reviewing presentations, and documenting risks, issues, and decisions
• Share insights, best practices, and themes within the team and across the Legal Entity

Control Management Analyst

Compliance

• Monitor key regulatory changes and support implementation of regulatory requirements across the business
• Work closely with business partners to support compliance of products, processes, and initiatives in accordance with applicable laws and regulations
• Draft and maintain compliance policies and procedures, ensuring appropriate implementation across business units
• Provide compliance advice and guidance relating to credit card business requirements, Payment Systems Act, consumer protection requirements, and internal policies
• Support ongoing compliance monitoring activities and identify opportunities for process improvement
• Assist in internal reviews, regulatory examinations, and follow-up activities as required
• Support preparation of compliance materials, reporting, and awareness/training initiatives
• Collaborate closely with regional compliance colleagues within a dynamic multinational environment to support consistency in compliance practices and regulatory initiatives
• Support Singapore or cluster compliance projects and contribute to shared team priorities and knowledge sharing across the broader compliance organization

Compliance Analyst

Growth Marketing

• Define and lead the enterprise-wide digital acquisition strategy across performance marketing, UX/UI, lead generation, and telesales
• Set and manage multi-channel/vendor media budgets, ensuring alignment with growth and profitability targets
• Influence product and customer experience strategies to maximize resources
• Align cross-functional stakeholders and senior leadership around strategic acquisition initiatives
• Drive innovation in conversion optimization, marketing automation, and data-driven decision-making
• Oversee vendor relationships and ensure consistent performance across external partners
• Foster a high-performance culture within the acquisition team, mentoring senior managers and building future leadership

Director, Digital Acquisition – Growth

Director

• Structure, draft, and negotiate complex cloud, AI, software, marketing technology, infrastructure, consulting, hardware, and services agreements
• Provide strategic legal counsel to procurement, technology, product, and business teams on contract and related issues
• Lead cross-functional teams supporting complex transactions and drive deal strategy, knowledge sharing, and consistent enterprise positions
• Advise on ongoing supplier relationships, governance, compliance, and risk management issues
• Support development and maintenance of agreement templates, fallback positions, negotiation playbooks, and associated toolkits
• Support due diligence, transition services agreements, and integration activities for acquisitions
• Track industry, legal, and market developments

Director, Enterprise Strategic Portfolio & Transactions

Business Operations

• Lead and inspire a high-performing team, creating a culture of accountability, collaboration, development, and continuous improvement
• Set the strategic direction for Business Process Services, translating business priorities into clear objectives and ensuring the organization has the capabilities, processes, and operating model to deliver effectively
• Build trusted partnerships and influence across the organization with Technology leaders, HR / Colleague Experience Group, Global Supply Management, Product, Risk, Finance, and other key stakeholders
• Champion operational excellence using data and insights to improve performance, simplify processes, enhance the customer experience, and identify opportunities for automation and transformation
• Serve as the strategic business partner to the Product team, representing BPS priorities and customer needs while influencing product roadmaps, capability development, and ongoing optimization
• Provide risk and control leadership, ensuring effective governance, sound decision-making, and appropriate management of operational and compliance risk
• Lead through change and help the organization adopt evolving processes, policies, and technology, including Fieldglass
• Exercise sound judgment and executive leadership in navigating complex issues, competing priorities, and senior-level escalations
• Develop talent and organizational capability, building a strong leadership pipeline and positioning the team to meet evolving business needs

Director of Technology Vendor Management – Business Process Services

• Drive new sales from prospective clients with annual revenue of +$300M in primary and secondary markets
• Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions
• Lead strategic selling in alignment with compliance and internal partner business requirements
• Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements
• Achieve Sales CV targets
• Execute a strategic sales cycle
• Sell core and supplier payments American Express solutions
• Identify opportunities, ensure setup/card issuing, and manage signings to achieve Booked Charge Volume

Business Development Manager

Account Manager

• Develop a deep understanding of Sports & Entertainment partner business models, strategies, priorities, and existing Amex relationships
• Build relationships with peers across Amex critical to partnership success, including GABM, GMNS, Resy, GCS, and TLS
• Drive thought leadership in Sports & Entertainment enterprise strategy
• Identify emerging trends, shape enterprise priorities, and influence the future of Amex’s Sports & Entertainment partnerships
• Identify and oversee business development initiatives with internal stakeholders and external partners
• Manage a business development pipeline end to end
• Oversee market strategies by evaluating opportunities, obtaining internal buy-in, and serving as a market SME
• Leverage data, insights, and success metrics to develop impact-focused business cases
• Lead cross-functional execution of enterprise partnership priorities
• Manage growth opportunities from conception through ideation, business case development, and execution
• Identify innovative partnership opportunities and business development initiatives delivering customer and enterprise value
• Build analyses and presentations for executive-level decision-making
• Manage negotiation inputs and coordinate cross-functional alignment for partnership discussions and agreements
• Support the VP, Sports and Entertainment Partnerships in preparing for partner and Amex executive meetings and events

Director – Strategic Partnerships, Sports & Entertainment

Product Manager

• Identify and prioritize high-value AI opportunities across EDMP
• Lead product discovery with business teams to understand workflows, pain points, user needs, and transformation opportunities
• Translate business problems into AI product concepts, requirements, prototypes, and roadmaps
• Redesign workflows using AI-first principles, including agents, copilots, automation, and human-in-the-loop experiences
• Test ideas with users and iterate based on feedback, usage data, and solution performance
• Define success metrics and evaluation frameworks for solution quality, adoption, reliability, productivity gains, and business impact
• Design, build, and prototype AI-powered products, agents, copilots, knowledge assistants, and workflow automations
• Develop agentic workflows using enterprise GenAI platforms
• Build solutions leveraging APIs, enterprise data sources, RAG, tools, connectors, and workflow orchestration
• Use Python or comparable tools to prototype applications, integrations, and AI-enabled workflows
• Work with APIs, JSON payloads, authentication patterns, Git-based workflows, and modern developer environments
• Design and test prompts, agent instructions, tool usage, retrieval strategies, and orchestration patterns
• Build evaluation approaches for AI output quality, reliability, grounding, and user experience
• Experiment with emerging AI capabilities for enterprise business problems
• Partner with engineering, architecture, data, security, risk, and business teams to move prototypes into production
• Identify reusable agent capabilities, integrations, and solution patterns
• Establish design patterns, implementation playbooks, evaluation approaches, and responsible AI best practices
• Help teams navigate data access, security, privacy, governance, reliability, and responsible AI
• Share learnings from experiments and production deployments to improve EDMP AI delivery

AI Product Manager

Marketing Analyst

• Source, analyze, and validate data from multiple enterprise systems to identify trends, risks, opportunities, and actionable insights
• Support product initiatives, strategic projects, regulatory activities, and ongoing BAU needs
• Translate data, customer insights, and business needs into recommendations, reporting, dashboards, presentations, and business cases
• Support product and platform initiatives with Product, Technology, Operations, Compliance, Servicing, and Field teams
• Deliver customer experience and capability enhancements, process optimization, go-to-market activities, testing, implementation, issue resolution, and operational readiness
• Maintain and manage team tools, collaterals, and knowledge resources to improve governance, team effectiveness, operational transparency, and adoption of product and platform capabilities

Customer Support

• Service American Express Mexico Corporate customers
• Apply the Customer First Resolution servicing philosophy
• Treat every customer interaction as an opportunity to add value and deepen relationships
• Deliver extraordinary customer care through relationship building
• Work during assigned day or evening schedules, including weekends
• Complete initial full-time training before transitioning to the part-time schedule

Customer Care Professional – Part-Time

Manager

• Support Contract Managers with day-to-day contracting queries arising from supplier negotiations, providing guidance on contracting approach and structure
• Act as the primary contact for GCO and GSM Leadership regarding procurement contracting
• Act as a key SS&BE contact for enterprise compliance projects impacting third parties and/or the procurement contracting process
• Liaise with the Regulatory Change Management team and act as Project Manager for RCM entries affecting procurement contracting
• Lead projects to enhance internal GSM systems and improve working practices, leveraging technology
• Help manage the global suite of GSM procurement contracting templates, coordinating with GSM teams and GCO to maintain legal compliance
• Make templates available through SS&BE’s Conga contract management system and manage the global contract inventory
• Support monthly GSM Information Share meetings across US, EMEA and APAC
• Share topical information, lead contract training initiatives, and facilitate guest speakers from TLM, GCO and other teams
• Partner with Capabilities to leverage AI technologies, drive innovation and position SS&BE for future success

Manager – Commodities

Financial Planning and Analysis

• Prepare returns and statements filed with RBI in accordance with RBI guidelines
• Perform daily and month-end accounting entries in compliance with relevant RBI reporting and India GAAP accounting rules
• Prepare inputs required for RBI inspection and statutory audit
• Perform variance analysis and prepare business commentaries for AEBC Governance Committees and Senior Management
• Prepare and submit monthly/quarterly submissions to External & Regulatory Reporting
• Work within a 20-member AEBC India Controllership team in a matrix environment with dotted-line reporting
• Report into the Financial Analyst for Controllership functions

Financial Analyst

Analyst

• Analyze, interpret, and account for Global Network Services and Joint Venture processed revenue, including royalties and incentives, according to contractual terms, obligations, and US GAAP
• Raise monthly invoices for Third Party Benefits and incentive payments, followed by accounting
• Perform monthly accounting, including GNS/JV royalty accruals, deferrals, accounts receivable, accounts payable, aging-item clearance, and month/year-end closures
• Manage reconciliations in SLU/IRIS applications
• Perform data analytics for GNS royalties, Third Party Benefits, GNS incentives, and Joint Venture accounting processes
• Maintain close contact with customers, LFOs, segment controllers, market controllers, and other business partners
• Conduct monthly analysis and reporting to senior line leadership
• Support the design and execution of monitoring and reporting models for key measures of processed revenue accounting
• Collaborate with Control and Compliance, SOX, and Operational Risk teams
• Ensure compliance with applicable procedures and policies
• Coordinate and implement initiatives around operational transformation, data integrity, and customer priorities
• Support standardization and automation projects