ASSA ABLOY Opening Solutions

Engineer

• Provide technical support to achieve a safe work environment, high-quality products, and efficient production processes.
• Interact hands-on with shop floor personnel, quality, engineering, and other manufacturing groups.
• Ensure compliance with safety and environmental rules and regulations, including ISO14001 procedures.
• Identify and support continuous improvement opportunities.
• Research and analyze materials, tools, fixtures, and processes for efficient manufacturing.
• Collaborate with production and engineering teams to identify, plan, and implement process enhancements.
• Participate in continuous improvement events and apply lean manufacturing techniques.
• Identify and validate savings opportunities involving labor, materials, and process improvements.
• Provide production troubleshooting support.
• Design tools, fixtures, production aids, and manufacturing cell layouts.
• Develop and maintain documentation for projects, fixtures, tooling, assemblies, standard work, and work instructions.
• Develop and document manufacturing change requests.
• Apply lean fundamentals to line balancing, standard work, product family assignment, work content timing, cell layout, material flow, continuous flow optimization, and equipment utilization.
• Collaborate with the continuous improvement team on Kaizen events, projects, and immediate improvement implementations.
• Drive improvements in productivity, yield, scrap, rework, and downtime.
• Perform special assignments and projects as assigned.
• Promote a safe and harmonious working environment.
• Ensure compliance with governance policies, regulations, laws, AADG programs, and the ASSA ABLOY Code of Conduct.

Manufacturing Engineer

Full-stack Engineer

• Develop and maintain software using Java, SQL, HTML, and JavaScript
• Collaborate with senior engineers to design and implement new features
• Evaluate enhancement requests and help identify technical solutions
• Contribute to automated testing and overall software quality
• Maintain technical documentation and coding standards
• Learn and apply modern development tools, frameworks, and best practices
• Participate in troubleshooting, upgrades, and continuous product improvement initiatives
• Contribute to the design, development, testing, and maintenance of the PRO-TECH TITAN software platform
• Build and enhance enterprise software supporting construction project lifecycles

Software Engineer – Associate

Customer Support

• Lead daily customer operations, including capacity forecasting, work prioritization, team coverage, and timely customer responses
• Own service performance metrics including SLA compliance, backlog aging, CSAT, first-contact resolution, and case/order accuracy
• Serve as the senior escalation point for issues involving order status, pricing, freight, billing, and delivery
• Coach and develop team members through one-on-ones, quality reviews, feedback, and performance improvement plans
• Monitor queue health, staffing levels, schedule adherence, and team capacity
• Recruit, onboard, train, develop, and cross-train team members
• Lead quality audits, root-cause analysis, and corrective actions
• Use CRM and ERP data to track metrics, maintain scorecards, and identify trends
• Partner with Sales, Operations, Supply Chain, Finance, Quality, and Product teams
• Translate customer feedback into actionable improvements
• Drive process optimization to improve efficiency, service quality, and customer experience

Customer Service Manager

• Identify manufacturing equipment opportunities that improve safety, quality, productivity, throughput, and cost
• Define equipment requirements and business needs with Operations, Manufacturing Engineering, Product Engineering, Quality, and Supply Chain teams
• Develop equipment specifications, user requirement documents, statements of work, and technical procurement packages
• Research and evaluate manufacturing technologies, automation solutions, and equipment suppliers
• Lead RFQ, RFI, technical review, quotation analysis, and supplier selection activities
• Develop equipment roadmaps and technology strategies
• Lead capital equipment projects from concept through commissioning, validation, and production release
• Coordinate FAT, SAT, installation, startup, and production qualification activities
• Provide technical leadership for implementation, troubleshooting, optimization, and continuous improvement
• Develop equipment standards, spare-parts strategies, maintenance recommendations, and lifecycle management plans
• Support equipment deployment, standardization, and best-practice sharing across global manufacturing sites
• Evaluate custom equipment development, automation, machine modifications, and productivity improvements
• Maintain technical documentation, validation records, supplier information, and operating procedures
• Conduct feasibility studies, cost-benefit analyses, ROI evaluations, and technology assessments
• Manage equipment procurement, technical negotiations, and supplier performance reviews
• Serve as project manager for equipment implementation, including budget, schedule, risk, and stakeholder management
• Coordinate installation and startup with Production, Facilities, Quality, IT, EHS, and supplier teams
• Develop training plans and ensure knowledge transfer to operators, technicians, and support personnel
• Support new product introductions through equipment selection, process development, and manufacturing readiness
• Troubleshoot equipment issues and drive corrective actions
• Support global initiatives involving equipment modernization, capacity expansion, and technology upgrades
• Develop custom mechanical, electrical, controls, or software enhancements when required

Manufacturing Equipment Development Engineer

Buyer

• Manage inventory levels and control purchasing of raw materials for the manufacturing facility
• Identify and execute opportunities to optimize inventory turns and reduce costs while maintaining high fill rates
• Process purchase orders with suppliers
• Negotiate pricing, quality, and lead times with raw-material suppliers
• Review, receive, and enter daily orders into the ERP
• Oversee purchase-order receipt entry and address receiving exceptions
• Complete change orders and delivery expedite requests
• Set up new part numbers and maintain item data
• Investigate factory RGAs and returned goods
• Monitor deliveries and shipments, reconcile inventory, and follow up on late shipments
• Assist the Senior Procurement Specialist with stock adjustments, scrap and obsolete items, and month-end reporting
• Monitor raw-material levels, safety stock, shortages, and regional demand changes
• Use reports, inventory applications, and processes to achieve inventory availability and fill-rate objectives
• Review inventory performance, identify root causes of stockouts, and develop corrective plans
• Maintain, monitor, and action KPIs
• Apply continuous-improvement approaches to reduce replenishment and inventory-stocking costs
• Identify underperforming products and develop response plans
• Develop and implement cost-saving initiatives through supplier negotiations, value engineering, alternative sourcing, and process improvements
• Partner with stakeholders to improve inventory programs, processes, policies, and initiatives
• Perform other responsibilities as required

• Serve as the primary point of contact for internal and external customers via phone and email
• Provide prompt and effective customer support
• Document customer interactions and order-related activities accurately in company systems
• Resolve customer inquiries and pre-booking holds
• Support timely and accurate order processing
• Maintain compliance with HID Global policies, procedures, and service standards
• Collaborate with Regional Sales, Inside Sales, Order Management, and cross-functional partners
• Resolve customer orders and communicate updates clearly and professionally
• Develop and maintain knowledge of HID products, services, systems, and processes
• Participate in ongoing training and professional development
• Manage multiple tasks efficiently with attention to detail

Customer Service Representative

Human Resources

• Serve as the on-site subject matter expert for recruiting, payroll, and broad human resources functions
• Lead full-cycle recruiting for hourly and salaried positions from requisition approval through offer acceptance and onboarding
• Partner with hiring managers to identify staffing needs, build candidate pipelines, improve time-to-fill, and deliver a positive candidate and onboarding experience
• Source, screen, and coordinate candidates through job boards, social media, referrals, networking, and other channels
• Guide candidate selection, compensation considerations, interviewing practices, and employment requirements
• Coordinate offers, background checks, drug screening, and other pre-employment processes
• Monitor recruiting metrics and recommend improvements
• Process bi-weekly, semi-monthly, or monthly payroll accurately and on time
• Maintain payroll records and data integrity in HRIS and payroll systems
• Review timesheets, wage computations, payroll information, and employee inquiries
• Ensure compliance with federal, state, and local payroll regulations
• Prepare and distribute payroll reports and assist with W-2 preparation, audits, and reporting
• Manage HR programs covering talent development, performance management, employee relations, compensation, diversity, benefits, safety, and employee experience
• Provide counsel, coaching, and guidance to site leaders and employees
• Oversee safety initiatives, including reporting, investigations, claims, and countermeasures
• Foster a positive workplace culture and promote employee engagement, well-being, and morale
• Administer HRIS processes for onboarding, employee records, performance reviews, and succession planning
• Monitor and analyze HR metrics to support decision-making and continuous improvement
• Assist with ISO-aligned practices and perform special projects as required

Human Resources Generalist

IT Support

• Provide technical information and support to internal and external customers, end users, and field sales
• Answer product support calls, chats, and emails for Secuitech products
• Act as liaison for product information from the field to Profit Center Managers and production personnel
• Provide feedback to sales and customers as a result of problem solving
• Perform root cause analysis of returned product and assist with corrective actions
• Review Special Product Application Requests for accuracy and completeness
• Review new and existing product literature and recommend changes to ensure accuracy
• Support production with assembly, quality, application, and engineering issues
• Provide training on the floor and perform quality checks

Customer Service Technical Support Specialist

Business Development Rep

• Identify prospects, conduct cold outreach, and build lasting relationships with decision-makers
• Maintain and submit regular activity and results reports, including daily call logs, weekly plans, and monthly/annual territory reviews
• Attend trade shows, seminars, and industry events to network and uncover new opportunities
• Keep accurate records in Salesforce, ensuring customer profiles, lead generation, and updates are properly maintained
• Expand Wallace Perimeter Security’s presence in Canada by forging key relationships and driving business growth

Business Developer

• Develop and maintain software using Java, SQL, HTML, and JavaScript
• Collaborate with senior engineers to design and implement new features
• Evaluate enhancement requests and help identify technical solutions
• Contribute to automated testing and overall software quality
• Maintain technical documentation and coding standards
• Learn and apply modern development tools, frameworks, and best practices
• Participate in troubleshooting, upgrades, and continuous product improvement initiatives
• Build and enhance PRO-TECH TITAN, a software platform used throughout the architectural, engineering, and construction industry
• Support software covering the project lifecycle from estimating and detailing through procurement, installation, and project completion

Associate Software Engineer

Manager

• Dirigir la operación y estrategia de BRUKEN
• Responsabilidad total sobre el P&L de la unidad
• Desarrollar y ejecutar estrategias de crecimiento y expansión alineadas con los objetivos globales
• Liderar equipos de Ventas, Marketing, Operaciones y Finanzas
• Identificar oportunidades de mercado, analizar tendencias y desarrollar estrategias para capitalizarlas
• Construir y mantener relaciones con clientes clave, socios estratégicos y stakeholders
• Supervisar la gestión financiera y de recursos
• Gestionar y dar seguimiento a inventarios para LATAM
• Garantizar el cumplimiento de regulaciones, políticas y estándares locales y globales
• Gestionar crecimiento de ingresos, participación de mercado, rentabilidad, margen de beneficio, eficiencia operativa y reducción de costos

Business Unit Manager

Director

• Lead the development and deployment of supply management policies across AEH
• Establish and enforce policies on supplier terms and conditions
• Drive improvements in payment terms, cost, service, and inventory
• Minimize supply risk and maintain compliance with EH&S regulations and policies
• Lead logistics planning, materials management, inventory planning, freight cost optimization, scheduling, order planning and fulfillment, and indirect spend
• Drive continuous business improvement using technology, labor, and asset solutions
• Establish, analyze, and report supply chain KPIs and business and quality metrics
• Establish annual strategic objectives, action plans, and critical success factors for each operating entity
• Own material management goals including material throughput, part shortages, and inventory accuracy
• Drive lean transformation and continuous improvement across procurement
• Develop team members through mentoring, coaching, performance management, and career development
• Partner with site teams to ensure inventory accuracy and continuous improvement
• Build supplier relationships to improve quality, delivery, cost, and service
• Support cross-functional teams in resolving quality issues
• Report directly to the President of the Access & Egress Hardware Group
• Perform additional duties and projects as assigned

Director, Supply Management

• Oversee daily operations of assigned business units
• Create and implement strategies to grow the business and improve utilization of human resources and production assets
• Communicate strategy and results to unit employees
• Develop tactical programs and coordinate functional and direct-report KPIs
• Monitor results toward KPI objectives
• Directly manage key functional leaders
• Engage in hiring and talent development programs
• Ensure delivery and quality of company offerings to customers
• Drive plant-operations initiatives to improve operational excellence
• Engage in key or targeted customer activities
• Evaluate and decide on investments in equipment, infrastructure, and talent
• Model company behavior, communication, compliance, and servant leadership
• Mentor the organization in following the Strategic Road Map commitments
• Travel locally between locations and to customer or vendor sites
• Perform other duties as required
• Collaborate with business-segment leaders and supervise the site leadership team

Managing Director

Operator

• Operate tube mill equipment to ensure continuous operation during the shift
• Prioritize safety, quality, and production priorities
• Keep the mill operational
• Maintain a clean, safe, and organized 5S work area
• Cross-train team members on parts programming and mill setups
• Perform total productive maintenance (TPM) on process and equipment
• Coordinate daily and weekly activities with the department supervisor
• Perform visual and manual quality checks of finished products
• Minimize scrap
• Work hands-on with maintenance personnel to resolve issues promptly

Sales

• Generate sustainable growth throughout Central Ontario by developing distributors to promote and sell door hardware and hollow metal solutions
• Oversee architectural hardware, hollow metal, and electro-mechanical sales within Southwestern Ontario
• Focus on contract hardware distributors and wholesalers
• Drive brand awareness among other regional influencers
• Establish and develop customer account relationships and business plans
• Identify new product and business opportunities based on customer needs
• Create sales exceeding budget plans for assigned accounts
• Produce and follow up on quotations and leads
• Conduct frequent sales presentations
• Assist management in developing sales direction and market strategy
• Monitor competitor activity and formulate and communicate response strategies
• Respond to customer needs and resolve issues or concerns
• Provide one-on-one or group training
• Attend trade shows and travel
• Provide accurate activity reporting using Salesforce
• Collaborate with team members, end-users, and specification stakeholders
• Complete other assigned projects