ASSA ABLOY Opening Solutions

Sales Operations Manager

• Process commissions for SACM and POS agencies
• Prepare POS detail by vendor and agency
• Produce display ROI reports
• Prepare sales segment reports for monthly sales reviews
• Support maintenance and management of customer and team databases
• Participate in display project reviews and support project progression
• Monitor automated price-scraping reports and MAP inquiries
• Identify and contact pricing violators
• Support violation communications, violation letters, and do-not-sell notices
• Work with the sales team to identify issues and bridge communication gaps with eCommerce customers
• Liaise with a third-party eCommerce firm on marketplace disruption and communications
• Support PPP contracts, Forte programming, and co-op reimbursement
• Assist with annual agency contract updates and communications
• Maintain Baldwin accounts and perform required updates in SFDC
• Work with SFDC program and IT teams on updates and fixes
• Coordinate FG and employee purchase orders with Customer Service

Sales Operations Coordinator

Sales

• Own direct sales growth within an assigned U.S. hospitality territory
• Hunt for new business with luxury and full-service hotels, resorts, management companies, and selected ownership groups
• Build qualified pipeline through outbound prospecting, industry relationships, referrals, installed-base expansion, and inbound leads
• Sell HID InvoTech Uniform Management and HID Acuity and Invotion Linen Management solutions
• Lead discovery with hotel operations, finance, procurement, ownership, and other stakeholders
• Quantify labor, linen and uniform loss, inventory, and laundry process improvement opportunities
• Reach economic buyers and establish decision criteria, approval processes, next steps, and close plans
• Develop ROI models, proposals, demonstrations, site assessments, and pilot approaches
• Coordinate solution design, technical validation, pricing, contracting, implementation planning, and customer handoff with internal teams
• Develop commercial laundry and linen supplier relationships and sell HID RFID textile tags
• Generate partner-led hotel opportunities and coordinate designated national and multi-region accounts
• Maintain leads, opportunities, activities, forecasts, next steps, and close dates in Salesforce
• Deliver revenue against an assigned quota
• Represent HID at hospitality events and monitor competitors and market developments
• Translate customer insights into actionable recommendations

Regional Sales Manager – Linen & Uniform Management Solutions

Supervisor

• Lead and coordinate day-to-day operations of the Finishing Department, including Paint Line, E-Coat, Buffing, and Arms Assembly
• Ensure production schedules are achieved while maintaining quality, safety, and efficiency standards
• Partner with Quality Assurance to investigate defects, implement corrective actions, and reduce scrap and rework
• Monitor KPIs including productivity, efficiency, scrap, rework, and downtime
• Identify opportunities to improve throughput, reduce waste, and optimize departmental performance
• Conduct employee training, coaching, performance evaluations, and disciplinary actions as necessary
• Maintain a safe work environment and ensure compliance with company safety policies and procedures
• Ensure compliance with environmental regulations related to paint application and E-Coat processes
• Lead hourly team members and drive continuous improvement initiatives
• Develop employee skills and maintain compliance with company objectives

Supervisor – Rixson Manufacturing

Accounting Manager

• Own the full life cycle of the Accounts Payable function, including checking, verifying, and processing invoices
• Ensure compliance and prepare payments for signature
• Sort and code data
• Analyze discrepancies and unpaid invoices
• Maintain vendor files
• Perform account, bank, and other reconciliations
• Provide general ledger analysis
• Assist with month-end financial statements
• Enter data into daily worksheets and the general ledger system
• Ensure files are complete and maintained with integrity
• Perform administrative duties supporting the Finance team
• Assess tax information for compliance with the Tax Act
• Participate in a safe and harmonious working environment
• Assure compliance with federal, state, local, and corporate policies, regulations, programs, and the ASSA ABLOY Code of Conduct
• Complete other projects and assignments as needed

Accounting Specialist

Marketing

• Own the annual marketing strategy and operating plan for Textile Services
• Translate business priorities into campaigns, assets, and execution plans
• Develop understanding of hotel operations and the linen ecosystem
• Shape customer segmentation, account-based priorities, and channel/partner marketing
• Lead, coach, and develop marketing professionals
• Develop and run integrated digital, email, social, content, webinar, event, and partner campaigns
• Create and improve web content, landing pages, email journeys, social content, lead magnets, and campaign reporting
• Lead commercial projects including customer videos, case studies, testimonials, product demonstrations, and thought leadership content
• Establish campaign dashboards and lead-management rhythms with Sales
• Manage agencies, freelancers, and production partners
• Develop messaging and value propositions for hospitality, laundry, linen rental, and linen supply audiences
• Create sales enablement materials including pitch decks, brochures, ROI tools, use cases, competitive positioning, proposal content, and customer references
• Support launches and adoption campaigns for linen management, uniform management, RFID hardware, and tags
• Build co-marketing and referral activation programs with strategic partners
• Monitor market trends, customer pain points, competitive activity, and buyer decision dynamics
• Use customer and campaign insights to improve positioning, targeting, content, and investment decisions
• Strengthen Textile Services visibility through events, trade media, webinars, customer advocacy, and industry communities
• Manage marketing budgets, vendors, and project performance

Senior Manager, Marketing

Procurement

• Manage end-to-end purchase order processing, ensuring accuracy, completeness, and timely execution
• Update internal databases weekly with order dates, vendors, and quantities
• Prepare monthly and weekly reports covering purchase orders, inward shipments, and delivery delays
• Support the Supply Chain Manager with coordination and procurement-related activities
• Maintain accurate and up-to-date records of purchases, pricing, and procurement data
• Update and maintain data in AX, including factory prices, MOQ, and lead times
• Coordinate day-to-day activities with warehousing and other teams

Engineer – Procurement

Advisor

• Manage daily operations of the ASSA ABLOY Experience Centre
• Ensure product displays function properly and remain in good condition
• Engage customers and explain displayed products
• Help customers prepare bills of quantities according to their requirements
• Provide ASSA ABLOY marketing collateral
• Prepare activity calendars for regular customer engagement
• Invite architects, interior designers, contractors, and channel partners for demonstrations
• Set up processes and manage feedback documentation
• Evaluate enquiries and forward them to the appropriate regional sales management team
• Follow up with internal teams and external parties to qualify and close enquiries
• Measure prospect and lead generation based on project estimates and valuation

Advisor – Experience Centre

General

• Organise and manage technician schedules for maintenance, quoted jobs, on-call and emergency work
• Send technicians and subcontractors to jobs
• Look after subcontractors, including their work, upgrades, quotes and invoices
• Create purchase orders for subcontractor work from scheduled maintenance
• Keep customers informed about service and installation timings and follow up when needed
• Resolve customer issues or escalate them when required
• Coordinate upgrades for key customers
• Keep job details up to date in ServiceM8
• Provide day-to-day administrative and operational support to the State Manager
• Maintain organised and compliant documents, records and files
• Assist with inventory when needed
• Prepare quotes, answer phones and perform general filing and administrative tasks

Service Coordinator

Project Manager

• Manage projects from handover through to completion and closeout
• Coordinate internal teams, subcontractors, and external stakeholders
• Deliver projects safely, on time, within scope, and budget
• Develop project plans and monitor progress against milestones
• Manage project risks, issues, and change controls
• Build and maintain customer and stakeholder relationships
• Review technical requirements and provide product-related advice
• Prepare and manage project documentation and production information
• Monitor project budgets and support financial performance objectives
• Ensure compliance with Occupational Health & Safety requirements
• Complete project handover and closeout documentation

Account Manager

• Report to the Regional Sales Manager
• Drive sales of premier brands through the wholesale channel
• Call on distributors, builders, developers, and showrooms across Arizona, New Mexico, and Nevada
• Manage established direct customer accounts
• Retain and grow existing accounts
• Grow market share through upgrade strategies and conversion of customers using competitors' products
• Develop territory strategies focused on the largest opportunities while protecting existing business
• Develop and execute market-specific strategies to expand offerings within key accounts
• Use a consultative approach to understand client and prospect needs
• Deliver proposals aligned with customer requirements
• Give customer-specific presentations that inspire action and commitment
• Initially focus on existing customers, then increasingly generate new business and strengthen market share

Territory Manager

IT Support

• Ensure day-to-day IT operations run effectively and efficiently
• Support laptops, desktops, tablets, cell phones, desk phones, printers, label printers, Xerox MFPs, and handheld RF mobile computers
• Troubleshoot hardware and software issues on client systems
• Perform server, laptop, and PC patching
• Maintain existing IT infrastructure and process documentation
• Use ServiceNow for incident and service request management
• Provide technical support and exceptional customer service for on-site users
• Resolve issues or escalate them promptly to the appropriate support level
• Oversee the integrity and security of IT systems
• Provide advanced support for desktop and laptop computers, applications, and related technology
• Lead IT projects through timely completion and alignment with business goals

Senior IT Specialist

QA Engineer

• Perform daily and periodic quality reviews of cash application transactions
• Audit lockbox, ACH, wire, virtual card, credit card, and other payment transactions
• Validate payment applications against remittance documentation, customer account activity, and invoice records
• Research and resolve unapplied cash, unidentified receipts, short payments, duplicate payments, overpayments, and misapplied transactions
• Monitor exception queues and resolve outstanding items
• Review customer credit balances and assist with refund validation and processing
• Support month-end and year-end cash reconciliation and close activities
• Own daily monitoring, research, reconciliation, tracking, aging, and resolution of unidentified and unapplied cash
• Partner with Cash Applications, Collections, Billing, Accounting, Treasury, Sales, Project Management, Customer Service, and customers
• Perform root cause analysis and recommend corrective actions
• Drive initiatives to reduce unidentified and unapplied cash balances and improve payment identification rates
• Perform account reconciliations and review adjustments, write-offs, deductions, credits, and dispute resolutions
• Track and report quality findings, errors, exception trends, corrective actions, and resolution outcomes
• Support system-change testing, process improvements, automation initiatives, audits, special projects, and operational reviews
• Process and validate new customer account setup requests in the ERP system
• Maintain and validate AR customer master data and audit trails
• Perform foundational credit reviews and escalate documentation gaps, policy exceptions, and risk indicators

OTC QA Specialist I

• Lead daily production activities and ensure safety, quality, and efficiency targets are met
• Assign and coordinate work to maintain balanced workflow across production lines
• Monitor production performance and adjust priorities to address bottlenecks or delays
• Ensure safety protocol compliance and conduct routine safety checks
• Verify product quality and respond to deviations or defects
• Maintain shift reports, downtime logs, and KPI data
• Communicate equipment issues and coordinate with Maintenance to support reliability
• Ensure adherence to standard work and operational procedures
• Provide daily leadership, coaching, feedback, and training to production team members
• Manage attendance, performance, and conduct according to company policies
• Partner with Maintenance, Engineering, Quality, and Supply Chain on uptime, process, quality, and material-flow matters
• Communicate production status during shift handoffs and team meetings
• Participate in planning meetings and improvement initiatives
• Identify opportunities related to safety, quality, and productivity
• Support Lean and 5S initiatives
• Recommend process adjustments to reduce waste and improve throughput
• Maintain documentation for work instructions, procedures, and training materials
• Contribute data-driven insights to long-term operational planning
• Perform other duties and special projects as assigned

FlexiForce Supervisor

Customer Support

• Lead daily customer operations, including capacity forecasting, work prioritization, team coverage, and timely, accurate customer responses
• Own service performance metrics, including SLA compliance, backlog aging, CSAT, first-contact resolution, and case/order accuracy
• Serve as the senior escalation point for issues and operational risks involving order status, pricing, freight, billing, and delivery
• Coach and develop team members through one-on-ones, quality reviews, feedback, and performance improvement plans
• Monitor queue health, staffing levels, schedule adherence, and team capacity to identify and mitigate service risks
• Recruit, onboard, train, develop, and cross-train team members
• Lead quality audits, root-cause analysis, and corrective actions for continuous improvement
• Use CRM and ERP data to track performance, maintain operational scorecards, and identify trends
• Partner with Sales, Operations, Supply Chain, Finance, Quality, and Product teams to resolve customer-impacting issues
• Strengthen the voice-of-customer feedback loop by translating customer insights into actionable improvements
• Drive process optimization initiatives that improve efficiency, service quality, and customer experience

Customer Service Manager II

Software Engineer

• Assist Manufacturing Engineers in designing and implementing manufacturing processes
• Optimize processes to achieve cost savings
• Set up, operate, and maintain manufacturing equipment and tools
• Troubleshoot and resolve manufacturing process issues with production teams
• Conduct tests and inspections for product quality and specification adherence
• Analyze production data and implement continuous process improvements
• Prepare and update work instructions and standard operating procedures
• Monitor production lines and equipment trends for efficiency and safety
• Train production personnel on new processes and equipment
• Develop and validate fixtures and in-line testers with the engineering team
• Participate in root cause analysis and implement corrective actions
• Support process optimization and new product introductions with cross-functional teams
• Assist in selecting and procuring manufacturing equipment and tools
• Ensure compliance with safety regulations, company policies, and ISO 14001/9001 requirements
• Perform other duties as assigned