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Augusta, Georgia GovernmentCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in academic advising, including knowledge of college program completion requirements and FERPA compliance. Proficient in utilizing student information systems and effective communication to support student success and retention.
Highest-signal resume keywords
Bachelor's DegreeAcademic Advising ExperienceFERPA ComplianceProficiency in BannerEffective Communication
About the role
Key responsibilities & impact- Advise students on academic requirements and course selection
- Assist students in developing and personalizing education plans
- Disseminate institutional policies and procedures
- Review and interpret placement and standardized test scores and course prerequisites
- Apply FERPA rules when releasing student information
- Perform and interpret degree audits
- Explain graduation requirements
- Monitor registration activities, recommend solutions to academic difficulties, maintain accurate electronic records, and advocate for students when appropriate
- Refer students to financial aid, career advisement, admissions, business office, and tutoring staff
- Document student contact in the TargetX retention model
- Coordinate student communications regarding advisement, retention, academic calendars, and related issues through email, text, or phone
- Collaborate with departments and faculty on recruitment, enrollment growth, registration, and student completion initiatives
- Stay current on institutional information, program and course changes, deadlines, costs, facilities, transfer requirements, and state and federal mandates
- Participate in professional development and student development and retention programs
- Serve as a resource for faculty and staff
- Develop advising presentations and materials for individual and group sessions
- Participate in planning, implementing, and evaluating academic advisement program goals and objectives
- Complete administrative reports and other assigned duties
Requirements
What you’ll need- Bachelor’s degree in a related field and two (2) years of related work experience
- Experience may substitute for the degree on a year-for-year basis
- Proficiency in using Banner, Degree Works, other student graduation progression software, and TargetX (Engage)
- Effective verbal and written communication
- Ability to provide guidance and communicate face-to-face and virtually using teleconferencing or communication platforms
- Interpersonal skills
- Knowledge of college program completion requirements
- Knowledge of college service availability and its impact on student registration, progress, financial aid, and program completion
- Understanding of FERPA restrictions and privacy compliance
- Ethical practice
- Customer service
- Detail oriented
- Ability to occasionally lift or move office products and supplies up to 25 pounds
- Travel to other campus locations may occasionally be required
- Preferred: two or more years’ experience in academic advising or related direct student support in a postsecondary institution
- Preferred: experience with a student information system such as Banner, Degree Works, or other student advisement information systems
- Preferred: master’s degree in a related field
Benefits
Comp & perks- Robust benefits package
- Professional development activities, including professional organization memberships, conferences, workshops, and training sessions
- One micro-credential each fiscal year
- Standard office equipment and technologies
- No weekend work
- Overnight travel is not required except in rare instances of external professional development conferences, travel, or meetings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Degree AuditsCourse SelectionStudent Progress MonitoringAcademic Requirements InterpretationRetention Strategies
Soft Skills
Interpersonal SkillsCustomer ServiceDetail OrientedEthical Practice
Tools & Technologies
BannerDegree WorksTargetXTeleconferencing Platforms
Industry Keywords
Student AdvisementCollege Program CompletionFinancial AidRegistration ProcessesStudent Support Services