Banner Health

Physician

• Supervise day-to-day activities of non-physician staff and monitor productivity
• Monitor medical group operations and recommend procedural changes
• Select, train, coach, motivate, evaluate, and direct staff workflow
• Schedule non-physician staff and deploy them appropriately among offices
• Oversee reception, scheduling, patient services, accounting, medical records, transcription, business information systems, and appropriate clinical areas
• Liaise between non-physician staff and physicians to ensure effective patient service
• Maintain effective working relationships with group physicians
• Serve as a role model and resource for quality patient care and patient information
• Maintain office policies and procedures in accordance with physician, facility, system, professional, and regulatory requirements
• Determine facility maintenance, equipment, repair, and supply needs and coordinate resources
• Resolve day-to-day facility problems and ensure areas are stocked
• Cover front- and/or back-office functions
• Administer medications when permitted by policies, demonstrated competencies, and state scope of practice
• Provide autonomous guidance for quality patient experiences and efficient practice operations
• Navigate referral and authorization processes and multiple computer programs while handling competing demands

Supervisor, Physician Practice – Neurology

Director

• Drive and support the design, coordination, and monitoring of standardized professional practices throughout the health system
• Ensure consistent, high-quality clinical outcomes and superior service delivery
• Use research and evidence to create and implement strategies that strengthen the clinical professional workforce, clinical practices, and clinical product
• Facilitate activities supporting Magnet recognition across the system
• Serve as the primary advisor to senior management on professional practice matters
• Develop, implement, oversee, and evaluate organizational programs and strategic objectives
• Analyze performance data, prepare reports, and make recommendations to senior leadership
• Oversee Shared Professional Nursing Governance structures at unit, department, facility, market, and system levels
• Direct, supervise, and evaluate staff and managers; support professional growth and continuous quality improvement
• Oversee professional practice across the system and represent Banner Health internally and externally
• Build relationships with stakeholders and organizations; lead integration and innovation efforts
• Develop and apply organizational policies, procedures, practices, and internal controls
• Plan CNE events in accordance with ANA and ANCC requirements
• Develop and oversee department budgets; negotiate vendor contracts and manage expenditures
• Communicate department vision and lead or facilitate task forces, teams, and councils
• Prepare, analyze, and present reports and recommendations to senior leadership
• Increase the number of Banner hospitals and clinics meeting or exceeding ANCC Magnet/Pathways Nursing Excellence designations
• Develop and enhance conceptual models for professional nursing practice with system nursing leadership
• Integrate and advance nursing clinical performance and evidence-based practice consistent with CMS, TJC, NDNQI, ANCC Magnet & Pathways, and State Boards of Nursing standards
• Design, plan, implement, and evaluate clinical excellence initiatives affecting bedside care and nursing practice
• Develop nursing inquiry, quality improvement, evidence-based practice, nursing research, knowledge translation, and peer review activities

Senior Director, RN Professional Practice, Nursing Research

Infrastructure Engineer

• Provide strategic leadership for enterprise cloud and infrastructure platforms supporting critical IT, business, and clinical operations
• Lead the design, implementation, modernization, and operational oversight of cloud, data center, compute, storage, virtualization, operating system, backup and recovery, disaster recovery, network, observability, automation, and operational support services
• Establish and execute technology roadmaps aligned with organizational objectives
• Define cloud strategy and target state, including governance and optimization of cloud services and SaaS platforms
• Lead evaluation, selection, and implementation of software platforms and cloud services
• Set platform product direction for internal cloud platforms, including landing zones, identity, automation enablement, observability, and container platforms
• Own the cloud operating model, including service catalog, escalation model, SLAs/SLOs, and governance
• Create cloud roadmaps and investment plans covering capabilities, deprecations, technical debt reduction, and modernization milestones
• Establish cloud and platform standards, architecture patterns, reference designs, and approved services
• Partner with Cybersecurity on cloud controls, threat modeling, vulnerability management, and compliance evidence generation
• Provide leadership for identity, access, and role-based security for enterprise applications and cloud services
• Manage cloud service lifecycle and change/release governance for shared platforms
• Ensure digital engineering and integration enablement for system implementations and upgrades
• Oversee application integration and data exchange between enterprise systems and cloud services
• Lead application rewrite stream for data-center-to-cloud migration and maintain application modernization plans
• Implement operational controls for account/subscription structure, network segmentation, secrets management, access reviews, and backup/disaster recovery posture
• Drive operational excellence through incident management maturity, runbooks, on-call health, and post-incident learning
• Lead and develop Cloud Platform Architects, cloud platform engineers, SRE/platform SRE, cloud security engineers, and digital engineers
• Hire, coach, manage performance, and plan succession
• Drive reliability engineering practices including SLOs/SLIs, error budgets, capacity planning, and resilience testing
• Build a culture of automation and learning through blameless postmortems, reliability work, documentation discipline, and internal platform product thinking

Director, Infrastructure Engineering – Cloud Operations

Phlebotomist

• Collect and receive biological specimens into the department
• Properly enter specimens into the company computer system
• Prepare samples for analytical testing
• Distribute specimens to the proper analytical area
• Perform pre- and post-analytical testing activities
• Perform specified analytical testing as assigned
• Follow the Code of Conduct
• Perform all functions according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards
• Provide coverage at multiple locations as needed, including hospitals, patient service centers, in-office phlebotomy, and mobile diagnostic services

Human Resources

• Research relevant talent management topics
• Develop learning materials across three distinct modalities
• Deliver new content on a monthly cadence
• Collaborate with HR partners and internal stakeholders
• Draft communications and track program metrics
• Support two leadership development programs
• Coordinate participants and support live sessions
• Manage program communications
• Facilitate learning content occasionally
• Assess and analyze organizational problems using needs assessments, data analysis, benchmarking, and evidence-based best practices
• Develop and maintain program standard operating procedures, tools, and resources
• Organize logistical and technical needs for in-person and virtual learning venues and events
• Create and manage project plans, milestones, deliverables, status reports, and action items
• Anticipate, escalate, and help solve issues
• Assist with change management and communication strategies
• Create feedback mechanisms to assess program effectiveness
• Create and execute communication plans and templates
• Respond to team member questions
• Present program status and initiative progress to leadership and oversight teams
• Implement classroom management to support organization, psychological safety, and active participation
• Collaborate across the organization to support an inclusive culture and cohesive products
• Develop participant, facilitator, and discussion guides, PowerPoints, job aids, FAQs, videos, eLearning courses, and self-paced development materials aligned with Banner branding

Talent Management Specialist

Physician Assistant

• Prepare patients for examinations and treatment by recording vital signs, symptoms, measurements, chief complaints, and pain scores
• Report patient conditions indicating possible changes to clinicians
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
• Serve as chaperon as needed and follow universal precautions and PPE requirements
• Prioritize patient flow through the clinical process
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and test communications
• Act as a resource to clinicians to support optimal patient care
• Administer medications according to policies, procedures, or clinician direction
• Provide clerical support, maintain complete medical records, and supply accurate billing information
• Clean and disinfect equipment, exam rooms, and storage areas; follow sterilization, manufacturer, and OSHA procedures
• Perform basic equipment maintenance and coordinate repairs
• Order supplies and stock patient care areas
• Manage medication-related tasks, including expired medications, equipment, and recalls
• Maintain effective communication with internal and external customers
• Complete required onboarding, orientation, and simulation training
• Interact with providers, staff, physicians, patients, families, healthcare institutions, community providers, agencies, and physician offices under direct provider supervision

Medical Assistant, Oncology Triage

General

• Review medical records for quality of care cases
• Use the AHCCCS portal to investigate concerns and ensure compliance
• Support member safety
• Triage new referrals assigned each week
• Collaborate with providers and internal teams
• Occasionally travel to conduct onsite health and safety visits in the Tucson metro area or Casa Grande
• Coordinate investigation of quality of care concerns for Banner University Health Plan members
• Obtain provider responses and prepare acknowledgment and closure correspondence
• Track cases in a database
• Prepare Quality of Care cases and present them to the Medical Director
• Assist with development and implementation of the organization-wide Quality of Care training program
• Communicate monitoring and evaluation results to the QOC Medical Director, QM Director, and QOC Supervisor
• Identify potential risk management, FWA, and Compliance issues for referral
• Facilitate coordination of care while maintaining quality standards and financial responsibility
• Work independently

RN Quality of Care

• Schedule initial and follow-up appointments for cancer patients
• Coordinate scheduling for physicians, medical facilities, specialized medical practices, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatments
• Coordinate patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
• Receive and initiate calls with patients, providers, provider offices, and facilities
• Receive physician orders and schedule or reschedule appointments, tests, and procedures using electronic medical record and scheduling systems
• Identify alternative scheduling solutions while following protocols and ensuring patient safety
• Provide appointment information, pre- and post-test instructions, locations, and directions
• Answer questions within guidelines and refer clinical questions as appropriate
• Communicate with patients, facilities, providers, and clinical colleagues through phone, chat, email, electronic medical record messaging, and other digital channels
• Build relationships and anticipate patient and provider needs to deliver an easy, empathetic, solution-oriented patient experience

Oncology Scheduling Specialist

• Room patients, obtain vital signs, review charts, administer injections, and perform administrative responsibilities
• Support clinic flow and provide coverage during PTO or sick-call requests
• Float to Building 2, infusion, and North Campus as needed to support staffing
• Prepare patients for examinations and treatments; record vital signs, symptoms, measurements, chief complaints, and pain scores
• Report changes in patient condition to clinicians
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
• Prioritize patient flow through the clinical process and act as chaperone when needed
• Coordinate patient care, pre-certifications, referrals, authorizations, prescriptions, scheduling, and communication of test results
• Provide clerical support, maintain complete medical records, and supply billing information
• Clean and disinfect equipment, examination rooms, and storage areas; perform basic equipment maintenance
• Order supplies, stock patient-care areas, and manage medication-related tasks
• Complete required onboarding, orientation, and simulation training
• Work under direct provider supervision and interact with staff, physicians, patients, families, and external healthcare contacts

Medical Assistant – Oncology

Therapist

• Perform prescribed radiation therapy treatments according to referring providers’ orders and department policies
• Assess patients and participate in care and treatment planning
• Educate patients and families about procedures and treatments
• Operate treatment, simulation, and treatment-planning equipment
• Prepare and administer prescribed radiation doses
• Maintain accurate treatment documentation
• Perform equipment quality-control measurements and troubleshoot equipment issues
• Maintain radiation safety and manage radioactive materials according to ALARA principles
• Maintain confidentiality and uphold ethical, legal, and professional responsibilities
• Ensure efficient departmental workflow
• Collaborate with radiation oncology, nursing, medical staff, interdisciplinary teams, patients, caregivers, and families

Radiation Therapist

Referral Specialist

• Coordinate referral orders for specialty services and diagnostic testing within a multispecialty practice
• Schedule appointments for incoming referrals and communicate scheduling requirements to patients
• Coordinate scheduling and authorizations for pre-planned in-office procedures
• Act as liaison between patients, providers, departments, staff, specialty areas, and external referral sources
• Educate patients and families and assist with external resources when needed
• Determine CPT codes requiring authorization
• Verify insurance coverage, obtain payor authorizations, and communicate with receiving facilities and specialists
• Review provider schedules to ensure required referrals and authorizations are in place
• Track and manage referrals to close patient care gaps and document information for team awareness
• Maintain knowledge of medical terminology, ICD-10, CPT codes, insurance regulations, and payor requirements
• Maintain community resource lists and develop additional referral sources
• Train at Banner University Cancer Center until the new Scottsdale facility opens, anticipated in early 2027

• Select and place surgical instruments, supplies, and equipment during surgery
• Scrub and provide instruments, sutures, and other sterile supplies during surgical procedures
• Prepare for surgical procedures by pulling appropriate instruments and supplies and ensuring instruments are in good working order
• Review case carts for correct instruments and supplies and plan ahead for upcoming surgical case needs
• Anticipate the surgeon's needs, pass instruments, and retract tissue
• Demonstrate aseptic technique and universal precautions throughout procedures
• Dispose of sharps and trash and place used supplies into case carts for processing
• Participate in counting sharps, instruments, and sponges
• Prepare instruments for cleaning following each case
• Ensure surgeon preference cards and pick lists are accurate
• Assist with operating room turnover between cases
• Participate in stocking, replenishing supplies, and cleaning operating rooms
• Provide business support and assigned administrative tasks as needed
• Participate in or lead training and orientation of surgical technology staff and students as assigned

Intraop Surgical Technologist

• Visit patients to obtain or discuss menu selections based on dietary orders
• Enter or record daily patient meal selections and preferences for one or more patient units
• Use judgment with modified diets, food and menu knowledge, and request Diet Tech or Dietitian assistance when needed
• Edit patient menus as required
• Set up tray workstations, prepare and portion assigned foods, and assemble patient trays
• Deliver and serve meals, including handling special requests, snacks, and nourishments
• Provide customer service by phone or in person and resolve complaints
• Maintain food handling and sanitation standards to meet licensing agency requirements
• Interact with patients, families, food service staff, nursing staff, dietetic technicians, and dietitians
• Follow work routines and work quickly and correctly while maintaining dietary, food quality, and sanitation standards
• Resolve minor problems with patient menus and trays

Room Service Attendant

Technician

• Answer phones and take patient meal orders
• Educate patients on physician-ordered diets
• Visit patients to obtain or discuss menu selections based on prescribed diets
• Check patient selections against defined diet requirements and make modified diet decisions
• Enter or record daily patient meal selections and preferences
• Provide standard information about prescribed diets and request dietary staff assistance when needed
• Edit patient menus, tally daily menu item counts, and prepare production sheets
• Lead patient tray assembly and meal service processes as needed
• Ensure food presentation meets quality standards and check trays for menu compliance
• Deliver and serve meals, including handling special requests, snacks, and nourishments
• Interact with patients, families, food service staff, nursing staff, and dietary staff
• Complete diet office processes and provide lead responsibility in the supervisor's absence
• Maintain dietary, food quality, sanitation, and customer service standards

Nutrition Technician

• Work in a variety of outpatient settings in Southern Arizona
• Provide patient-focused phlebotomy services for patients of all ages
• Collect and receive biological specimens
• Properly enter specimens into the company computer system
• Prepare samples for analytical testing
• Distribute specimens to the proper analytical area
• Perform pre- and post-analytical testing activities
• Perform specified analytical testing as assigned
• Follow the Code of Conduct and established policies, procedures, regulatory and accreditation requirements, and applicable professional standards
• Provide coverage at multiple locations as needed