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BPCS, Comprehensive marketing solutions, ltd.Posted 10/22/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts and sales pipelines, with a strong focus on contract negotiations and revenue growth. Proven ability to analyze customer needs, develop strategic account plans, and collaborate with internal teams to enhance customer satisfaction and achieve business objectives.
Highest-signal resume keywords
Account ManagementSolution SalesSales Pipeline ManagementContract NegotiationCustomer Relationship Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage a portfolio of customer accounts, overseeing service renewals, new contract opportunities, and sales activities from initial engagement through deal closure
- Build and maintain a healthy sales pipeline by identifying opportunities within existing accounts and developing new business opportunities
- Engage directly with customers to understand business needs, discuss service offerings, address objections, and negotiate contract terms and deal structures
- Partner with account managers and internal stakeholders to develop proposals, coordinate negotiations, resolve blockers, and accelerate deal closure
- Monitor deals in progress, maintain accurate sales forecasts, update pipeline commentary, and communicate risks, progress, and next steps to leadership
- Develop account and territory plans to drive revenue growth, improve renewal performance, and identify opportunities to expand existing customer relationships
- Analyze customer portfolios to identify service gaps, growth opportunities, and potential renewal or expansion opportunities
- Establish relationships with customer decision-makers and influencers to understand priorities and align service offerings with desired business outcomes
- Coordinate with sales, customer success, and service delivery teams to support customer satisfaction, resolve concerns, and improve the overall customer experience
- Participate in pipeline reviews, business planning sessions, and forecast meetings to track performance, prioritize opportunities, and develop strategies to overcome sales challenges
- Track and improve key performance indicators, including on-time renewals, renewal rates, and recapture rates
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- At least 3 years of experience in technology-related sales or account management
- At least 3 years of experience in solution sales or consulting services sales
- Demonstrated experience managing customer accounts, sales opportunities, renewals, or contract negotiations
- Strong written and verbal communication skills, particularly in customer-facing environments
- Experience managing a sales pipeline, maintaining forecasts, and coordinating deals through the sales cycle
- Ability to work independently, manage competing priorities, and take ownership of a portfolio of business
- Strong problem-solving and negotiation skills, including the ability to address customer objections and resolve deal-related challenges
- Ability to collaborate effectively with account teams and internal stakeholders to advance sales opportunities and achieve business goals
- Preferred: experience selling technology support services, enterprise services, or customer success solutions
- Preferred: experience managing service renewals, recurring revenue, contract extensions, or customer retention programs
- Preferred: familiarity with cloud computing, productivity solutions, enterprise technology, or AI-enabled business solutions
- Preferred: experience developing account plans, conducting portfolio analysis, identifying sales opportunities, and building pipeline
- Preferred: experience with sales forecasting, renewal tracking, revenue growth, and performance metrics
- Preferred: familiarity with structured sales methodologies, opportunity qualification, and deal-closing strategies
- Preferred: experience working with education, nonprofit, or other mission-driven organizations
- Preferred: experience collaborating with customer success, technical sales, service delivery, and business operations teams
- Preferred: demonstrated record of achieving sales targets, improving renewal performance, or delivering measurable customer and business outcomes
Benefits
Comp & perks- Medical, dental, and vision coverage
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Competitive paid time off
- Parental leave
- Professional growth and development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingPortfolio AnalysisRevenue Growth StrategiesPerformance Metrics TrackingOpportunity Qualification
Soft Skills
Strong Communication SkillsProblem-Solving SkillsNegotiation SkillsCollaboration SkillsAbility to Manage Competing Priorities
Tools & Technologies
Cloud ComputingProductivity SolutionsEnterprise TechnologyAI-Enabled Business Solutions
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information TechnologyBachelor's Degree in Business Administration
Industry Keywords
Technology Support ServicesCustomer Success SolutionsService RenewalsRecurring RevenueMission-Driven Organizations