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Sales Agent
Slash StaffingCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal communication, persuasion, and closing skills while effectively engaging with customers to reactivate services. Proficient in maintaining accurate records and utilizing CRM systems to track sales and customer interactions.
Highest-signal resume keywords
Sales ExperienceTelemarketing ExperienceCustomer Service SkillsCRM System ProficiencyOutbound Sales Experience
About the role
Key responsibilities & impact- Contact former and inactive Pest Plus customers using provided customer lists
- Re-engage customers who canceled or stopped using Pest Plus services
- Understand why customers left and tailor conversations accordingly
- Present promotions, discounts, and service incentives to encourage customers to return
- Research property information, including approximate property square footage
- Communicate the value and benefits of Pest Plus services
- Ask for and encourage customer reviews, including offering service credits when applicable
- Maintain accurate records of customer interactions, outcomes, and follow-up opportunities
- Follow up with interested prospects to maximize conversion opportunities
- Meet activity and sales goals while maintaining a professional customer experience
- Conduct high-volume outbound calls, understand customer needs, overcome objections, and ask for the sale
- Track outbound activity, reactivation/conversion rate, returning customers, follow-up completion, sales generated, customer engagement, and record accuracy
Requirements
What you’ll need- Previous sales, telemarketing, customer service, or business development experience
- Strong verbal communication and interpersonal skills
- Warm, confident, and professional phone presence
- Ability to build rapport quickly and handle customer objections
- Strong persuasion and closing skills
- Comfortable working with spreadsheets and customer databases
- Ability to research property information online
- Strong organization and attention to detail
- Ability to work independently in a remote environment
- Reliable internet connection and appropriate remote-work equipment
- Experience in pest control, home services, or another recurring-service industry preferred
- Previous experience with customer reactivation or win-back campaigns preferred
- Outbound sales or call-center experience preferred
- Experience working with CRM systems preferred
- Proven track record of meeting sales or conversion targets preferred
Benefits
Comp & perks- Flexible schedule
- Remote work arrangement
- Service credits offered when applicable for customer reviews
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ReactivationSales Target AchievementProperty ResearchRecord KeepingData Entry
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizationAttention to DetailRapport Building
Tools & Technologies
SpreadsheetsCustomer DatabasesCRM Systems
Industry Keywords
Pest ControlHome ServicesRecurring-Service IndustryWin-Back CampaignsOutbound Calls