Technology Sales Specialist – Japanese, Mandarin
BPCS, Comprehensive marketing solutions, ltd.
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Posted: 10/22/2026Technology Sales Specialist
BPCS, Comprehensive marketing solutions, ltd.
Posted: 10/22/2026Cloud
Technology Sales Specialist – Japanese, Mandarin
BPCS, Comprehensive marketing solutions, ltd.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts and driving technology-related sales through the full sales cycle, with a strong focus on relationship building, contract negotiations, and achieving sales targets. Proficient in analyzing account performance and collaborating with internal teams to enhance customer satisfaction and revenue growth.
Highest-signal resume keywords
Technology-Related Sales ExperienceCustomer Relationship ManagementContract Negotiation SkillsSales ForecastingFluency in Japanese and Mandarin
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage a portfolio of customer accounts, owning the end-to-end sales process for service renewals and new contract opportunities.
- Drive on-time renewals, improve renewal rates, and recapture previously lost or at-risk business.
- Identify opportunities to expand existing customer relationships and generate incremental revenue through technology support services.
- Engage directly with customers to understand business needs, address objections, discuss contract structures, and negotiate commercial terms.
- Partner with account managers, customer success professionals, and internal deal support teams to develop proposals, scope services, and advance opportunities.
- Maintain an accurate sales pipeline, update forecast commentary, track deal progress, and communicate risks and opportunities to management.
- Develop and execute account and portfolio strategies to prioritize high-potential opportunities and achieve sales targets.
- Build relationships with customer stakeholders, including decision-makers and influencers, to understand business priorities and support purchasing decisions.
- Communicate the business value of technology support services and align proposed solutions with customer objectives.
- Develop and execute close plans, coordinate stakeholder engagement, and proactively resolve blockers to move deals toward completion.
- Analyze account performance, customer feedback, and portfolio opportunities to improve customer satisfaction and sales outcomes.
- Collaborate with sales, services, and marketing partners to identify customer needs, strengthen the sales pipeline, and support long-term account growth.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Computer Science, Information Technology, Marketing, or a related field.
- At least 3 years of technology-related sales or account management experience.
- At least 3 years of solution sales or consulting services sales experience.
- Fluency in both Japanese and Mandarin, with strong written and verbal communication skills in a customer-facing environment.
- Demonstrated ability to manage customer accounts independently and drive opportunities through the full sales cycle.
- Experience handling customer objections, discussing commercial terms, and supporting contract negotiations.
- Strong customer relationship management, communication, and interpersonal skills.
- Ability to manage multiple active opportunities, prioritize competing deadlines, and maintain accurate pipeline and sales forecasts.
- Strong analytical and problem-solving skills, with the ability to identify sales opportunities and recommend actions to overcome obstacles.
- Ability to work remotely while collaborating effectively with account teams and internal stakeholders.
- Must be located on the U.S. West Coast and able to work within established business hours.
- Preferred: experience selling technology support services, enterprise support agreements, or consulting services.
- Preferred: experience managing contract renewals, renewal negotiations, and customer retention or recapture initiatives.
- Preferred: familiarity with cloud platforms, enterprise software, and business technology solutions.
- Preferred: experience supporting education, nonprofit, or other mission-driven organizations.
- Preferred: experience managing a defined book of business and developing account or territory plans.
- Preferred: demonstrated success meeting renewal, revenue, or customer retention targets, supported by measurable results.
- Preferred: experience with sales forecasting, pipeline management, account planning, and opportunity qualification.
- Preferred: experience partnering with account executives, customer success teams, and deal desk or commercial operations teams.
- Preferred: familiarity with structured enterprise sales methodologies and complex, multi-stakeholder sales cycles.
Benefits
Comp & perks- Medical, dental, and vision coverage
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Competitive paid time off
- Parental leave
- Professional growth and development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSolution SalesSales Pipeline ManagementAnalytical SkillsProblem-Solving Skills
Soft Skills
Communication SkillsInterpersonal SkillsNegotiation SkillsCollaboration SkillsCustomer Engagement
Tools & Technologies
Cloud PlatformsEnterprise SoftwareBusiness Technology Solutions
Certifications & Qualifications
Bachelor's Degree in Business AdministrationBachelor's Degree in Computer ScienceBachelor's Degree in Information TechnologyBachelor's Degree in Marketing
Industry Keywords
Technology Support ServicesEnterprise Support AgreementsConsulting ServicesCustomer RetentionSales Methodologies