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Carle HealthPosted 10/20/2026full-timeUrbana • Illinois • United StatesMid-LevelSenior💰 $19 - $31 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Emergency Medical Dispatching, including the ability to efficiently manage emergency and non-emergency calls while ensuring compliance with HIPAA regulations. Proficient in resource deployment, scheduling, and maintaining communication with EMS units to optimize response times and safety.
Highest-signal resume keywords
Emergency Medical Dispatcher (EMD) CertificationBasic Life Support (BLS) CertificationEMS System Deployment CertificationKnowledge of Local GeographyAbility to Operate Radio Consoles
About the role
Key responsibilities & impact- Determine the nature, location, and urgency of emergency and non-emergency calls
- Dispatch EMS or other emergency units according to established procedures
- Facilitate appropriate deployment of resources
- Perform Emergency Medical Dispatch, including pre-arrival instructions
- Receive and process emergency calls and maintain contact with assigned units
- Maintain status and location of EMS units
- Schedule non-emergency transfers to optimize unit and personnel utilization and prevent scheduling conflicts
- Answer non-emergency calls for assistance
- Enter, update, and retrieve information from computer systems
- Monitor public safety radio frequencies
- Operate radio consoles, telephones, and computer systems
- Maintain PHI in accordance with HIPAA
- Account for and ensure field resource safety
- Prepare accurate and timely statistical reports and paperwork
- Monitor enroute and response times
- Monitor staff and vehicle movement or posting
- Perform other duties as required
Requirements
What you’ll need- EMS system deployment certification/knowledge
- Basic Life Support (BLS) Certification, American Heart Association (AHA), within 30 days
- Emergency Medical Dispatcher (EMD) Certification, International Academies of Emergency Dispatch (IAED), within 1 year
- ICS-100 certification, within 6 months
- ICS-200 certification, within 6 months
- ICS-700 certification, within 6 months
- ICS-800 certification, within 6 months
- Introduction to Emergency Response to Terrorism (ERT), FEMA, within 6 months
- Hazardous Materials Awareness (HazMat), FEMA, within 6 months
- EMS system deployment work experience
- HS/GED or equivalent
- Ability to work night shifts on a rotating schedule
- Weekend, holiday, and on-call availability
- Knowledge of local geography, maps, streets, and grid book systems
- Knowledge of company and departmental policies, operating procedures, and protocols
- Ability to operate radio consoles, telephones, computer systems, and other communications equipment
- Ability to maintain PHI in accordance with HIPAA
- Ability to deal with stressful situations and prioritize changing needs
Benefits
Comp & perks- Comprehensive benefits package
- Equal Opportunity Employer
- Potential for growth and life-long careers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Emergency Medical DispatchResource DeploymentStatistical ReportingCall ProcessingPHI Maintenance
Soft Skills
Stress ManagementPrioritizationCommunication
Tools & Technologies
Radio ConsolesComputer SystemsTelephones
Certifications & Qualifications
Emergency Medical Dispatcher (EMD) CertificationBasic Life Support (BLS) CertificationICS-100 CertificationICS-200 CertificationICS-700 CertificationICS-800 CertificationIntroduction to Emergency Response to Terrorism (ERT)Hazardous Materials Awareness (HazMat)
Industry Keywords
Emergency Medical Services (EMS)HIPAA CompliancePublic SafetyEmergency ResponseNon-Emergency Transfers