Carrier

Financial Planning and Analysis

• Support Southeast Asia financial reporting cadence, including weekly performance updates, monthly forecasts, quarterly business reviews, annual operating plans, and long-range planning cycles
• Consolidate regional forecasts and performance results across sales, orders, backlog, profitability, cash flow, working capital, and functional costs
• Prepare executive-ready financial reviews, performance narratives, and decision-support materials for regional leadership
• Partner with country finance teams, Equipment and Aftermarket leaders, and business stakeholders to identify risks, opportunities, and required actions
• Drive consistent financial analysis, reporting discipline, and performance management routines across Southeast Asia markets
• Coordinate with local FP&A teams to ensure timely, accurate, and high-quality planning and reporting deliverables
• Manage the Southeast Asia HQ budget, including actuals tracking, forecast updates, variance analysis, and cost-control actions
• Support HFM data consolidation activities, including out-of-balance reviews, data validation, and HFM lock procedures
• Drive reporting standardization, process optimization, and automation initiatives
• Support ad hoc financial analysis, business cases, and leadership requests

Financial Planning & Analysis Analyst

Human Resources

• Manage end-to-end employee life cycle activities, including pre-onboarding, onboarding, employment changes, leave of absence, return-to-work processing, and offboarding
• Execute HR transactions accurately in ServiceNow, Workday or other HRIS, and downstream systems
• Handle employee and manager queries through case management tools such as ServiceNow and myCarrier
• Resolve cases within defined SLAs and maintain documentation and audit trails
• Maintain HR data integrity and compliance with company policies, SOPs, and local statutory requirements
• Support internal and external audits
• Partner with HRBPs, Payroll, IT, Finance, and regional HR teams
• Act as the operational SME for Employee Life Cycle processes
• Escalate risks, exceptions, and policy deviations with recommendations
• Deliver positive employee and manager experiences through clear communication and proactive support
• Identify recurring issues and recommend process improvements
• Streamline, automate, and standardize Employee Life Cycle processes
• Support SOP creation, updates, and knowledge management initiatives
• Participate in or lead process transitions, harmonization, and transformation projects
• Track operational metrics and prepare leadership reports and insights

HR Advisor

Manager

• Lead the US/North America Command Center in Kennesaw
• Engage internal Carrier and external customers for service discovery, definition, deployment, and ongoing operations
• Co-own the overall P&L of US Command Center execution
• Lead 2–3 direct reports and approximately 20 indirect technical support engineers
• Design and run global delivery operations with teams in India and other geographies
• Discover, define, develop, and deploy business processes spanning teams and geographies
• Drive Command Center growth and best-in-class operations
• Design services around people, process, technology, and commercial needs
• Support contract and commercial design based on service and customer requirements
• Participate in sales pursuits, RFP/RFI responses, solutioning, process design, effort/costing, customer visits, and tradeshows
• Lead remote-service operations through setup, transition, stabilization, and ongoing operations
• Drive operational and business efficiency through the global hybrid delivery model
• Hire, develop, and mentor technical service managers, leaders, and engineers
• Design and implement competency-development measures
• Champion adoption of digitization, IoT, analytics, and service-management products and services

US Command Center Manager

Account Manager

• Serve as the primary point of contact for datacenter customers
• Build and maintain strong, long-lasting customer relationships
• Understand customer needs and goals and develop tailored solutions
• Address customer concerns, resolve issues quickly, and provide ongoing support
• Develop and execute strategic account plans to achieve sales targets and drive revenue growth
• Monitor project progress, manage timelines, and ensure projects are completed on time and within budget
• Prepare and provide regular reports on account status, sales performance, and key indicators to senior management

Key Account Manager – Data Centers

• Maintain a network of end customers
• Build long-term customer relationships through active contacts and cooperation with internal and external parties for project management and sales
• Prepare service contracts for new and existing customers and submit them for approval
• Signal complaints and bottlenecks and undertake necessary improvement actions
• Prepare proactive and reactive quotations
• Research ships to identify efficiency improvements and provide customer advice
• Realize service sales
• Analyze market developments and customer needs to identify service product development and solution opportunities
• Translate sales opportunities into sales-promoting activities and create management-approved strategies
• Provide information, negotiate contract and sales terms, and close contracts/orders
• Account for all projects
• Implement high-level control systems and chiller plant retrofits with the controls and modernization/retrofit team
• Evaluate commercial effects of plans and propose improvements to sales activities
• Visit key and potential accounts
• Prepare monthly sales forecasts
• Create reports and provide management information
• Advise the Service Manager and Managing Director on policy matters
• Identify departmental process gaps and bottlenecks and recommend solutions
• Lead or carry out relevant projects and contribute to implementing results

Service Sales Account Manager

Project Manager

• Manage the daily coordination of approximately 15 projects
• Prepare and maintain project budgets and staffing requirements
• Estimate project costs
• Gather and analyze data
• Prepare progress reports
• Coordinate project tasks
• Identify project problems and recommend solutions
• Lead project plans, schedules, and budgets
• Identify, develop, and gather resources to ensure project completion
• Allocate resources, drive strategic planning, and assign tasks
• Prepare reports communicating project status to the project team
• Set objectives and guide the team to meet project targets, budgets, and milestones
• Act as a primary customer contact and develop customer relationships
• Understand customer needs and meet demands
• Support business development by writing project proposals
• Interact with client executives
• Ensure clients receive accurate, timely, and clear information
• Operate on a hybrid schedule to manage onsite projects in the Seattle, Washington area

Project Manager, HVAC Controls

Solutions Engineer

• Lead architecture strategy and technical governance for enterprise cloud modernization initiatives
• Define target-state architectures, migration roadmaps, and transition strategies for AWS-to-GCP transformation programs
• Establish enterprise cloud architecture standards, design principles, reference architectures, and reusable patterns
• Drive technology rationalization, platform modernization, and technical-debt reduction across data and analytics ecosystems
• Lead migration of data platforms, data products, analytics workloads, and AI solutions to GCP
• Define migration approaches, landing zones, modernization patterns, and workload transition frameworks
• Guide engineering teams on migration best practices, risk mitigation, and operational readiness
• Ensure migration of applications, data pipelines, warehouses, lakehouse platforms, and AI services while minimizing disruption
• Establish migration governance, review processes, and architecture quality gates
• Architect scalable and secure GCP data lake, lakehouse, analytics, and AI platforms
• Define standards for data integration, batch and streaming pipelines, API enablement, metadata, governance, and data quality
• Guide architecture decisions involving BigQuery, Vertex AI, Dataproc, Dataflow, Pub/Sub, and broader GCP services
• Support AI, machine learning, generative AI, and advanced analytics initiatives through platform design and governance
• Enable reusable AI-ready data products and shared platform capabilities
• Lead architecture reviews and design governance processes
• Validate solution designs for scalability, security, reliability, availability, performance, and maintainability
• Establish cloud security, compliance, privacy, and operational standards with cybersecurity teams
• Drive FinOps and cloud cost optimization strategies
• Partner with business, product, engineering, cloud platform, security, and operations teams
• Advise cloud transformation programs and executive stakeholders
• Mentor architects and engineering teams on GCP architecture, cloud-native design, and modernization
• Build organizational capability and long-term GCP architecture expertise

Senior Solution Architect, Data & AI

General

• Drive customer on-time-delivery and past due metrics aligned with customer expectations
• Champion a customer-centric culture
• Identify at-risk orders and drive mitigation actions
• Prioritize units in transit allocated to customer orders
• Partner with customer services to manage escalations and priorities
• Align daily and monthly capacity with SIOP and Distribution Centers
• Drive cross-functional projects to enhance operational efficiency
• Foster integration between customer services, manufacturing, distribution centers, and transportation
• Analyze data and report operational performance to executive management
• Identify trends, opportunities, and areas for improvement

Specialist, Distribution Centers Order Management

Outside Sales

• Drive growth and achieve sales goals across the territory
• Oversee all opportunities and ensure monthly and yearly sales targets are met
• Manage the needs of contractors and wholesalers to deliver outstanding customer experience
• Collaborate within a six-person team
• Serve as the conduit between field teams and internal Tech Support and Product Management teams
• Convey product information and market feedback to internal teams
• Participate in prospective projects for existing accounts and prospects
• Develop professional customer relationships and recommend suitable products or services
• Support business development activities within defined segments
• Review bid opportunities and participate in bid responses and negotiations
• Develop new customer contact leads
• Identify prospective target accounts and present them to the sales business development team
• Maintain customer relationships with prospective accounts to influence opportunities
• Attend trade shows and prepare workshops for assigned customers
• Maintain and increase territory sales, brand presence, and pivotal territory relationships
• Work within the designated geographical territory and closely with other team members
• Understand the need for territory expansion

Territory Sales Manager

Technician

• Travel to different data center sites on a long-term rotational schedule of 4 weeks traveling and 1 week off
• Participate in startup and commissioning of new units
• Perform diagnostic tests and troubleshoot mechanical and electrical malfunctions
• Execute regularly scheduled maintenance on heating and cooling units
• Review and interpret regulatory requirements and technical documents, including blueprints and diagrams
• Cultivate strong customer relationships
• Escalate issues for resolution when necessary
• Adhere to licensing requirements and operate equipment safely
• Recognize HVAC-related hazards, complete safety training, and implement effective safety measures
• Work independently and as part of a team
• Lead teams in high-performance, customer-focused environments

HVAC Chiller Journeyman Technician – Traveling Data Center Technician

Customer Support

• Act as the main liaison between customers and Sales, Supply Chain, Operations, and Finance
• Support pricing updates, inventory, logistics, order planning, credit management, and payments
• Manage Salesforce tickets and cases, ensuring timely resolution according to defined milestones
• Serve as the primary customer contact for inquiries, product and software requests, and follow-up actions
• Maintain ERP data, including price lists, customer accounts, and part codes
• Onboard customers onto the e-commerce platform, including account management
• Process customer orders in the ERP system
• Issue quotations
• Handle complaints, returns (RMA), and other post-sales service activities
• Create OSR and PKG documentation
• Support sustainability initiatives, including takeback programs
• Coordinate and participate in training new employees
• Complete projects with little supervision or direction

Customer Care Associate, Italian or German

Sales

• Develop and nurture long-term strategic relationships with building owners, mechanical contractors, and consulting engineers
• Manage an assigned account portfolio and identify high-potential prospects
• Navigate business development activities to support regional growth
• Represent the company at trade shows and industry events
• Deep-dive into client needs to uncover building and system inefficiencies
• Influence specifications and system design decisions
• Identify bid opportunities, prepare comprehensive responses, and lead negotiations
• Partner with Engineering, Operations, and Service teams
• Own the transition from sale to execution
• Drive the sales cycle through disciplined follow-up and proactive communication

Senior Sales Associate, HVAC Controls

• Grow commercial equipment, controls, and service sales within the Commercial Real Estate market
• Develop and manage a robust pipeline of opportunities across assigned territories
• Identify, develop, qualify, and advance opportunities through the sales funnel
• Leverage existing Commercial Real Estate relationships for new business development
• Develop and implement strategic plans to achieve sales targets in assigned accounts
• Develop and maintain relationships with partners within large Commercial Real Estate organizations
• Develop strategies for capital spending and operational priorities aligned with customer ESG goals
• Oversee sales activities and resources within sales channels in assigned accounts
• Collaborate with local Carrier Commercial Sales, Service, and Controls teams
• Track project activity and market opportunities
• Act as the primary contact for complex and strategic opportunities within assigned accounts
• Lead and promote bid opportunities, participate in bid responses, and negotiate with potential customers
• Develop and promote new customer contact leads for the sales business development team
• Support and develop prospective projects with assigned customers and present them to the sales business development team
• Build and champion customer relationships with prospective accounts
• Develop customer presentations tailored to specific customer needs
• Build, maintain, and manage a healthy sales pipeline to achieve and exceed annual bookings and revenue targets
• Develop territory and account plans to drive pipeline growth, increase market penetration, and expand strategic account relationships
• Utilize Salesforce.com and other CRM tools to manage pipeline activity, forecast opportunities, and provide business visibility
• Prospect, qualify, and advance new opportunities within Commercial Real Estate and Facility Management organizations

Strategic Account Manager

AI Engineer

• Lead the design, development, and deployment of AI agents and agentic workflows that accelerate engineering processes and productivity
• Define and execute the Agentic AI strategy, roadmap, standards, and best practices across Carrier Engineering
• Architect AI-powered solutions using LLMs, AI agents, RAG, and workflow orchestration frameworks
• Collaborate with software, systems, electrical, mechanical, and test engineering teams to identify and deliver high-value AI solutions
• Establish governance, security, evaluation, and responsible AI practices for enterprise AI deployments
• Lead proof-of-concepts, pilots, and production deployments while ensuring measurable business impact and operational excellence
• Mentor engineers and provide technical leadership in AI agent development, model evaluation, and deployment
• Evaluate emerging AI technologies and drive adoption of innovative solutions across the engineering organization

Lead AI Engineer

• Manage and grow assigned territory and group of accounts
• Achieve or exceed annual sales and gross margin targets
• Develop long-term relationships and build partnerships with assigned accounts
• Position Automated Logic as the preferred basis of building automation design
• Perform take-offs and bid projects with the full spectrum of Automated Logic offerings
• Design project specifications and tailor proposals to match building specifications and provide customer value
• Utilize sales tools to plan and document progress and increase business opportunities within accounts
• Maintain current service agreements while pursuing new agreements
• Generate activity to feed the sales pipeline and move opportunities through the sales cycle to close
• Collaborate with external customers and internal staff to deliver quality results and ensure customer satisfaction
• Act as customers’ advocate