Carrier

Associate

• Serve as a liaison between Customer Care business teams and IT development teams
• Shape customer experience through innovative technology and process improvement
• Support and enhance Salesforce CRM, SAP, Five9, and Workforce Management platforms
• Leverage AI technologies and automation tools to improve efficiency and customer experiences
• Partner with stakeholders to understand challenges and translate business needs into solutions
• Gather requirements and create user stories within an Agile environment
• Participate in Salesforce enhancement projects, system implementations, and User Acceptance Testing
• Provide first-line system support and troubleshooting for Customer Care users
• Train, support, and enable end users
• Maintain system configurations, user access, data integrity, and business documentation
• Identify trends, analyze issues, and recommend solutions to improve operational effectiveness

Business System Associate

Sales

• Focus on the London region
• Grow the recurring revenue account base of service agreement customers
• Prospect, research, and qualify potential customers using Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites
• Make sales presentations, conduct customer needs assessments, answer questions, and secure new customer maintenance agreements
• Establish customer rapport and identify prospects’ needs, budget, decision-making process, timeline, and next steps
• Perform site surveys and facility walkthroughs to evaluate customer needs and create maintenance agreement proposals
• Use sales tools such as Salesforce to track and develop an active backlog of sales opportunities
• Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues

Area Sales Manager

Account Executive

• Identify and actively approach new customers while expanding the customer network in the region
• Analyze the sales territory using modern software tools and identify revenue growth opportunities among existing and prospective customers
• Support the entire sales process, from needs analysis and quotation preparation through to order fulfillment
• Develop into the primary point of contact for customers
• Present innovative product, system, and service offerings during customer sales meetings
• Analyze market and competitor developments together with sales colleagues
• Build long-term, successful customer relationships

Junior Sales Consultant

Account Manager

• Essere il principale punto di riferimento per i clienti del settore data center
• Costruire, mantenere e consolidare relazioni di lungo periodo con i clienti
• Comprendere gli obiettivi e le esigenze dei clienti e tradurli in soluzioni adeguate
• Garantire un elevato livello di soddisfazione del cliente, affrontando proattivamente richieste e criticità
• Sviluppare e implementare piani strategici per gli account per raggiungere gli obiettivi di fatturato e favorire la crescita
• Identificare opportunità di upselling e cross-selling presso clienti esistenti
• Analizzare mercato, concorrenza e nuove tecnologie per sfruttare opportunità commerciali
• Rafforzare il posizionamento di Carrier nel mercato dei data center
• Predisporre report periodici su account, risultati commerciali e KPI per il senior management
• Analizzare i dati degli account per identificare trend, opportunità e aree di miglioramento
• Preparare e presentare business review e piani di crescita a clienti e stakeholder interni
• Sviluppare e implementare autonomamente strategie e iniziative commerciali
• Sottoporre al management decisioni strategiche e proposte di investimento quando necessario
• Contribuire a progetti multidisciplinari e alla collaborazione tra funzioni aziendali
• Il ruolo non prevede la gestione diretta di risorse

Key Account Manager – Data Center

• Analyze, design, transform and implement global Workday HCM activities
• Support delivered Workday HCM solutions
• Serve as a subject matter expert to business stakeholders while gathering requirements and consulting on Core HCM capabilities and configurations
• Design, test, and implement scalable, flexible, and maintainable business processes and solutions
• Translate business strategy and stakeholder needs into documented business and technical requirements
• Provide Workday support, including analysis and troubleshooting of design, configurations, business processes, integrations, and data issues
• Coordinate testing to ensure product functionality and upstream/downstream integrations work as designed
• Work with Application Management Services teams in Core HCM to understand operational activities
• Stay current with Workday, leading HCM technologies, and Gen AI relevant to Core HCM
• Develop trusted relationships with business stakeholders and Digital teams
• Assist Product Managers and Product Leaders with the strategic roadmap for Core HCM
• Own the twice-yearly Workday release cycle for Core HCM, including analysis, impact review, and adoption of new features

Senior Product Associate

• Deliver on Workday reporting priorities supporting Carrier's Human Resources Strategy
• Create reports, dashboards, and analytics that provide actionable insights for strategic HR decision-making
• Apply Workday reporting best practices and standards
• Use WD Studio and integrations
• Determine Workday Analytics Suite solutions for HR business and COE stakeholder needs
• Serve as a Workday Prism expert, considering functionality, design concepts, functional-area touchpoints, and future product direction
• Develop Prism solutions, Discovery Boards, reports, dashboards, and analytics aligned with customer requirements
• Partner on HR Technology projects involving Workday reporting
• Develop and deliver training on Workday PRISM reporting functionality and other Workday Analytics tools
• Identify business objects in relation to reporting needs

Technician

• Participate in startup and commissioning of new units at a state-of-the-art facility
• Perform diagnostic tests and troubleshoot mechanical and electrical malfunctions
• Execute regularly scheduled maintenance on heating and cooling units
• Review and interpret regulatory requirements and technical documents, including blueprints and diagrams
• Cultivate strong customer relationships
• Escalate issues for resolution when necessary
• Adhere to licensing requirements and operate equipment safely
• Recognize HVAC-related hazards
• Complete safety training and implement effective safety measures
• Work independently and collaboratively as a Commercial HVAC Service Technician servicing the El Paso, Texas area

HVAC Data Center Chiller Technician – Journeyman

• Inspect and maintain air-conditioning and HVAC systems for efficient operation
• Diagnose and repair mechanical and electrical malfunctions in heating and cooling units
• Install, replace, and calibrate HVAC equipment, thermostatic controls, and liquid lines
• Service refrigeration equipment including refrigerators, ice machines, gas packs, and heat pumps
• Maintain chilled and hot water supply systems and adjust internal control systems
• Assemble and install metal ductwork and assist with HVAC system planning and design
• Maintain detailed maintenance records and ensure compliance with City, State, and EPA regulations
• Identify and mitigate risks to maintain a safe working environment
• Collaborate with management to support safety and operational standards
• Provide commercial HVAC service in the Chattanooga, Tennessee area

Commercial HVAC Senior Journeyman Technician – Union

Insurance

• Manage tracking and shipping processes
• Track the flow of critical parts through supplier facilities from raw materials to final delivery
• Identify potential supply chain disruptions early and build recovery plans for shortages or capacity constraints
• Provide daily status reports, maintain open order reports, and brief leadership on delivery commitments
• Investigate reasons for delivery failures and apply corrective actions
• Partner with procurement, quality assurance, and operations teams to remove bottlenecks
• Manage delivery assurance processes and achieve day-to-day delivery assurance objectives
• Implement solutions for shipment coordination, sub-process suppliers, and technical assistance to ensure on-time delivery
• Identify root causes impacting on-time delivery
• Implement process improvements and deploy delivery assurance systems to ensure early identification of shortages
• Collaborate with other departments to meet customer requirements and minimize negative business impacts from shortages
• Ensure timely delivery of materials required for production of assigned complex components

Delivery Assurance

• Develop comprehensive cost estimates for owner-direct and construction-based projects, covering hardware, software, and labor
• Analyze control schematics and bid documents to define project scope and eliminate risk
• Create detailed scope letters and proposals with value-engineered options
• Solicit and qualify pricing from subcontractors and suppliers
• Partner with Sales leadership and Operations to align pricing strategies with market conditions and business objectives
• Provide accurate documentation and participate in turnover meetings
• Mentor junior team members
• Optimize estimating workflows
• Serve as the primary bridge between Sales, Engineering, and Operations

Senior Sales Estimator

Solutions Engineer

• Support specification and design activities within the building and construction industry.
• Partner with mechanical engineers, building owners, and developers to design and specify building automation solutions.
• Apply technical expertise to strengthen customer relationships and influence system design decisions.
• Provide design and engineering support for HVAC, power monitoring, lighting, sustainability initiatives, and other integrated building subsystems.
• Position Automated Logic as the building automation leader in the engineering community.
• Assist design teams in developing and specifying Automated Logic building automation solutions using industry technology, communication protocols, IP networking, and APIs.
• Support ALC factory-owned branches and authorized dealers through training and marketing initiatives.
• Provide consistent, accurate, timely, and professional customer service.
• Build trust with new customers and improve service levels with existing customers.
• Serve as a trusted technical advisor, strengthen product positioning, and drive increased market share across the Western United States region.
• Travel regionally, up to 60% locally.

Solutions Consultant, HVAC Controls

Financial Planning and Analysis

• Support one of Carrier’s business segments or functions, such as WHQ, HVAC, or Transportation
• Work with Finance teams including Controllership & Accounting, Financial Planning & Analysis, Operations or Factory Finance, and other Finance areas
• Actively participate in presentations, training sessions, networking opportunities, and program events
• Build upon formal education while developing a professional network
• Strengthen analytical and communication skills and gain experience with teamwork and leadership
• Network across multiple business functions and segments and learn from current FLP associates and alumni

Finance Intern, Summer

Field Engineer

• Carry out scheduled service visits throughout the Tirol and Vorarlberg regions as assigned by Dispatch
• Diagnose faults and malfunctions
• Commission, maintain, and repair oil- and gas-fired heating systems and heat pumps
• Document service activities in the company’s IT system
• Participate in the on-call service outside business hours, for a maximum of one week per month
• Provide on-site customer support and technical advice
• Ensure the safe and efficient operation of heating systems throughout the region

Field Service Technician

• Commission and maintain our heat pumps at residential customers’ premises and at system operators’ sites
• Provide service-oriented advice to customers from heating companies by telephone and on site to ensure customer satisfaction
• Support your colleagues in technical field service across the wider area surrounding your assigned territory
• Participate in the on-call service rota with the aim of helping our customers as quickly as possible
• Help drive sustainable energy solutions forward

Field Service Technician – Düsseldorf Region

• Carry out commissioning and maintenance of our heat pumps at end customers’ premises and for system operators
• Provide service-oriented advice to our heating contractor customers by phone and on-site to ensure customer satisfaction
• Support colleagues in the technical field service team across the wider area surrounding the assigned territory
• Participate in on-call duty to help customers as quickly as possible
• Contribute to advancing sustainable energy solutions through the commissioning, maintenance, and troubleshooting of heat pumps

Business System Associate

Area Sales Manager

Junior Sales Consultant

Key Account Manager – Data Center

Senior Product Associate

Senior Product Associate

HVAC Data Center Chiller Technician – Journeyman

Commercial HVAC Senior Journeyman Technician – Union

Delivery Assurance

Senior Sales Estimator

Solutions Consultant, HVAC Controls

Finance Intern, Summer

Field Service Technician

Field Service Technician – Düsseldorf Region

Field Service Technician – Düsseldorf, Mülheim Area