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CB Talents AcademyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Dutch and English communication while providing exceptional customer support through various digital channels. Capable of resolving inquiries and enhancing customer satisfaction through effective problem-solving skills.
Highest-signal resume keywords
C1 DutchB2+ EnglishCustomer Service ExperienceStrong Communication SkillsProblem-Solving Skills
About the role
Key responsibilities & impact- Support Dutch-speaking customers via phone, chat, and/or email
- Assist with general, account, product, or technical inquiries
- Resolve customer issues
- Provide a positive customer experience
Requirements
What you’ll need- C1 Dutch
- B2+ English
- Comfortable using computers and digital tools
- Strong communication and problem-solving skills
- Previous customer service experience is a plus, but not required for selected projects
- Updated CV in English
Benefits
Comp & perks- 100% remote within Greece
- Monday–Friday schedule
- Relocation support for eligible candidates moving to Greece
- Performance bonus opportunities
- Full training provided
- International working environment
- Career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsProblem-Solving Skills
Tools & Technologies
Digital ToolsComputers
Industry Keywords
Customer SupportCustomer ExperienceTechnical InquiriesAccount InquiriesProduct Inquiries