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CB Talents AcademyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in supporting Dutch-speaking customers through various communication channels while ensuring a positive customer experience. Strong problem-solving abilities and effective communication skills are essential for addressing inquiries and resolving issues.
Highest-signal resume keywords
C1 DutchB2+ EnglishCustomer Service ExperienceStrong Communication SkillsProblem-Solving Skills
About the role
Key responsibilities & impact- Support Dutch-speaking customers via phone, chat, and/or email
- Assist with general, account, product, or technical inquiries
- Resolve customer issues
- Provide a positive customer experience
Requirements
What you’ll need- C1 Dutch
- B2+ English
- Comfortable using computers and digital tools
- Strong communication and problem-solving skills
- Previous customer service experience is a plus, but not required for selected projects
- Updated CV in English
Benefits
Comp & perks- 100% remote within Greece
- Monday–Friday schedule
- Relocation support for eligible candidates moving to Greece
- Performance bonus opportunities
- Full training provided
- International working environment
- Career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Digital ToolsComputers