CDW

Senior Manager – Device Solutions & Services

CDW
Posted 10/21/2026full-timeChicago • Illinois • United StatesSenior💰 $140,000 - $155,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management and marketing, with a strong focus on driving profitability and revenue through strategic planning and partner relationship management. Proven ability to lead cross-functional teams and develop customer segment strategies while maintaining a strong analytical and financial acumen.

Highest-signal resume keywords
Product ManagementPartner Relationship ManagementStrategic PlanningFinancial AnalysisTeam Leadership

About the role

Key responsibilities & impact
  • Drive profitability and revenue through integration and development of product and partner programs and business plans
  • Evaluate, create, execute, and measure opportunities around CDW’s products, services, and partner mix
  • Manage partner relationships, partner investment programs, COOP, VIR, and financial programs
  • Align CDW and assigned partners’ marketing plans
  • Develop customer segment focus strategies with segment sales, ITS, and PPM leaders
  • Manage $1.5B or more in revenue and over $200M in Partner Controllable Margin
  • Lead multiple top-10 partners by business impact
  • Attend executive meetings and special projects
  • Direct and support Category Managers and partner onboarding
  • Establish pricing strategies, monitor competitive activity, oversee product information, and identify customer needs
  • Create customer offers and own the customer experience on cdw(g).com
  • Oversee marketing plans for solution services and product portfolios
  • Maximize revenue, profit, and vendor co-op through strategic planning and marketing
  • Lead partner marketing for products and services
  • Direct merchandising activities and portfolio management plays and programs
  • Assess the competitive landscape and adjust strategies
  • Lead a team managing SKUs across service and product categories
  • Identify emerging technologies and industry trends
  • Performance-manage and develop coworkers and build succession-planning talent pools
  • Act as escalation point and liaison between vendors and CDW
  • Collaborate with Purchasing on sales forecasts, promotional buying opportunities, and market pricing
  • Lead monthly PPM Manager communication meetings and communicate best practices
  • Approve manufacturer ad content as needed
  • Create, maintain, and execute an annual business plan
  • Increase customer and account-manager penetration for assigned categories
  • Lead cross-departmental collaboration aligned with corporate strategies
  • Develop services plans with brand teams aligned to Mission Forward
  • Partner with compliance, contracts, and legal stakeholders to follow corporate guidelines and best practices

Requirements

What you’ll need
  • Bachelor’s Degree
  • 7 years of product management, marketing, supply chain, sales, or finance experience
  • 3 years of team management experience
  • Proven track record in services product management/marketing a product line(s)
  • Strong cross-functional team skills
  • Strong strategic and executional leadership
  • Ability to balance competing priorities, adapt to changing business needs, and meet deadlines
  • Demonstrated financial and analytical skills
  • Excellent verbal and written communication skills with stakeholders at all levels
  • History of building and maintaining productive working relationships
  • Strong conflict resolution skills; ability to persuade and hold partners and coworkers accountable
  • Proficiency in Microsoft Office applications
  • Demonstrated ability to master a product portfolio
  • Comfort exploring how AI can enhance strategy, decision-making, and team performance
  • 30% travel

Benefits

Comp & perks
  • Annual bonus target of 15%, subject to terms and conditions of plan
  • Benefits package; details provided at https://cdw.benefit-info.com/
  • Hybrid work arrangement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product ManagementMarketing StrategyFinancial ManagementAnalytical SkillsRevenue ManagementPricing StrategyCustomer Experience ManagementPortfolio ManagementSales ForecastingCompetitive Analysis
Soft Skills
Cross-Functional Team SkillsConflict ResolutionCommunication SkillsAdaptabilityRelationship Building
Tools & Technologies
Microsoft Office
Industry Keywords
Partner ProgramsCOOPVIRSKU ManagementEmerging TechnologiesBusiness PlansMarket PricingComplianceSales StrategiesCustomer Segmentation