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Intern – Operations Center, Corporate Management
CIEE - Centro de Integração Empresa-Escola
Posted: 10/16/2026Operations Center Intern
CIEE - Centro de Integração Empresa-Escola
Posted: 10/16/2026Operations Center Intern
CIEE - Centro de Integração Empresa-EscolaCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and proficiency in customer support while managing databases and assisting users with various inquiries. Familiar with Microsoft Office and G Suite, with a focus on detail-oriented tasks and customer service.
Highest-signal resume keywords
Bachelor's Degree In ProgressCustomer SupportDatabase ManagementMicrosoft OfficeStrong Communication Skills
About the role
Key responsibilities & impact- Assist students, companies, public agencies, and educational institutions via email, telephone, WhatsApp, and support tickets with registration and opportunity listings
- Enter internship program details and keep the database up to date
- Direct users to the appropriate Portal pages based on the services requested
- Answer customer questions about products and services
- Assist with updating the customer database
- Schedule contract appointments and notify candidates about selection processes
- Assist customers via email, telephone, and WhatsApp by providing information about ongoing processes
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology degree, Human Resources Management, Advertising and Public Relations, or a related field
- Basic knowledge of Microsoft Office and/or G Suite
- Comfortable working with computerized systems
- Strong verbal and written communication skills
- Willingness to perform tasks requiring focus and concentration
- Must have at least one year remaining before completing the degree program and/or internship eligibility period
- Must reside in Macapá, AP
Benefits
Comp & perks- Meal allowance
- Life insurance
- SESC membership
- Home office allowance
- Paid academic break
- 13th internship stipend
- Corporate University with courses and development pathways
- Corporate physical and digital library
- Regular feedback from leadership
- Human-centered workplace culture that respects and values diversity and inclusion
- Collaborative environment with opportunities to share ideas
- Internal knowledge-sharing events
- Remote work
- Monday-to-Friday schedule, 6 hours per day
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementCustomer SupportMicrosoft OfficeG Suite
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationFocusConcentration
Tools & Technologies
EmailTelephoneWhatsAppSupport Tickets
Industry Keywords
Business AdministrationMarketing TechnologyHuman Resources ManagementAdvertisingPublic Relations