Connecticut Children's

Manager, Ambulatory Care Systems

Connecticut Children's
Posted 10/19/2026full-timeHartford • Connecticut • United StatesMid-LevelSenior💰 $49 - $73 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing ambulatory care information systems, including leadership in technology implementation, process redesign, and quality improvement. Proficient in staff management and effective communication to enhance clinical workflows and patient care.

Highest-signal resume keywords
Epic CertificationInformation ManagementClinical ManagementSoftware Quality AssuranceProcess Redesign

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Provide leadership to staff and ambulatory care departments in identifying, planning, designing, developing, implementing, training, maintaining, and evaluating ambulatory care information systems
  • Collaborate with Medical Staff leadership and clinical leadership on new technology, software, and programs supporting clinical processes
  • Assess processes and facilitate process redesign to support safe and efficient patient care
  • Promote technologies supporting clinical decision-making, data entry and retrieval, quality improvement, patient safety, and patient flow
  • Manage resources for deployment of the electronic medical record and supporting systems
  • Represent clinical information systems in clinical leadership meetings and contribute to tactical and strategic systems planning
  • Develop, implement, and administer policies and procedures for ambulatory care systems
  • Provide human resource management, including assessing, teaching, communication, and feedback
  • Participate on or chair committees supporting cost-efficient quality patient care and improved clinical processes and workflow
  • Supervise all staff supporting ambulatory care information systems

Requirements

What you’ll need
  • Bachelor’s degree in Information Management, Business Management, or a healthcare-related field required; equivalent demonstrated work experience may be considered in lieu of formal education
  • Five to eight years in information management and/or clinical management
  • At least three years in a leadership role or senior systems support role
  • For Epic applications teams, at least one relevant Epic certification is required
  • Additional Epic certifications may be required, including Chronicles and SQL, for higher-complexity projects or issues
  • For non-Epic applications, a relevant certification is desired if available
  • Knowledge of web-based technologies, processes, and analytics
  • Knowledge of software quality assurance and testing concepts, techniques, industry best practices, tools, and standards
  • Demonstrated staff management experience
  • Interpersonal skills necessary for effective communication with all levels of clients
  • Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools, and standards

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Hospital-paid life insurance
  • Hospital-paid disability coverage
  • Paid time off
  • Leave programs
  • Education and training assistance
  • Retirement savings plan with hospital match
  • Employment assistance program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Ambulatory Care Information SystemsData Entry and RetrievalQuality ImprovementPatient SafetyElectronic Medical Record ManagementWeb-Based TechnologiesAnalyticsSoftware Testing ConceptsIndustry Best PracticesPolicy Development
Soft Skills
LeadershipInterpersonal CommunicationStaff ManagementCollaborationFeedback Provision
Certifications & Qualifications
Epic CertificationChronicles CertificationSQL Certification
Industry Keywords
Clinical ProcessesPatient FlowCost-Efficient CareHealthcare ManagementClinical Leadership