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DSV - Global Transport and LogisticsPosted 10/19/2026full-timeIselin • New Jersey • United StatesSeniorLead💰 $146,000 - $183,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client-facing integration projects, leading high-performing teams, and delivering innovative solutions aligned with client requirements. Proficient in change management, process mapping, and effective communication across cross-functional teams.
Highest-signal resume keywords
Client Relationship ManagementProject ManagementChange ManagementTeam LeadershipBudget Management
About the role
Key responsibilities & impact- Manage a team of client-facing, project-based resources responsible for integration, solution engineering, new-business implementation, and improvement and innovation projects
- Engineer DSV capabilities into solutions meeting complex client requirements and delivering consistent, high-quality service
- Support sales as an operational and TMS subject matter expert during solution design and client meetings
- Provide RFI risk and ROI assessments for complex client requirements
- Engineer client solutions aligned with DSV’s services portfolio
- Serve as a Purchase Order Management expert
- Manage client EDI integration projects
- Perform integration UAT testing with global and regional IT and clients
- Manage client integration implementations across Sales, IT, and Operations
- Develop SOPs, communicate processes, and train key stakeholders
- Participate in client business reviews and drive continuous improvement
- Drive growth through innovation projects and client differentiation
- Maintain direct customer contact throughout project lifecycles
- Ensure requirements, timelines, communications, escalations, training, project distribution, and team project management are effective
- Collaborate with Business Analysts, Project Managers, Global IT, and partners to improve Customer Connectivity processes
Requirements
What you’ll need- Bachelor’s Degree required or equivalent combination of education and work experience
- 7 years industry experience
- 5 years management experience
- 2 years experience with managing and compiling budgets
- 2 years client relationship management
- Fluency in English (written and verbal)
- Proven experience in recruitment/selection, training/development, coaching, conflict management, and performance management
- Ability to lead and develop high-performing teams
- Experience with KPI setting and measurement
- Ability to manage and prioritize multiple concurrent projects and tasks
- Knowledge of industry-standard best practices in change management, process mapping, and business analysis
- Experience with executive and cross-functional presentations and communication
- Strong analytical, technical, and problem-solving skills
- Experience performing process mapping of current and future state
- Excellent oral and written communication skills
- Excellent time management skills
- Ability to work independently without close supervision
- Ability to identify and clarify business requirements
- Ability to influence and collaborate with business and technology partners
- Proficiency in one or more additional languages is preferred
Benefits
Comp & perks- Medical, prescription, dental, vision, and life insurance
- Flexible and health spending accounts
- Short- and long-term disability coverage
- Wellness resources
- 401(k) plan with company-matching contributions up to 5%
- Generous paid time off
- Paid holidays
- Additional floating holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Integration UAT TestingProcess MappingKPI SettingSolution EngineeringPurchase Order Management
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsTime Management SkillsConflict Management
Tools & Technologies
TMSEDI Integration
Industry Keywords
Continuous ImprovementBusiness AnalysisClient DifferentiationOperational ExpertiseStakeholder Training