Demonstrates expertise in training and supporting clients on the Pennylane platform, with a strong foundation in accounting principles and data migration processes. Capable of creating effective training materials and ensuring client satisfaction through effective communication and problem-solving.

Highest-signal resume keywords

Proficiency In PennylaneAccounting KnowledgeData Migration ManagementTraining DevelopmentStrong Communication Skills

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Design and deliver Pennylane training for accounting staff and clients
Create training materials, documentation, written guides, and videos
Host webinars
Support teams in getting started with the platform and becoming self-sufficient
Analyze requirements and scope client migration projects to Pennylane
Manage data migration and data transfer
Configure the solution at Level 1
Train clients on using the platform
Collaborate with the internal implementation specialist on complex migrations
Ensure deadlines, quality standards, and client satisfaction
Provide advanced functional support after deployment
Diagnose and resolve accounting and software-related issues
Monitor adoption, analyze usage, and recommend improvements
Track product updates and submit deployments to the steering committee
Promote best practices and optimize internal processes
Update materials and ensure the solution is properly deployed
Identify barriers and resistance to change and develop support plans

Requirements

What you’ll need

Bachelor’s to Master’s degree (or equivalent) in accounting, business administration, information systems, or finance
First successful experience in an accounting firm or in deploying accounting software/ERP solutions
Proficiency in Pennylane
Strong understanding of accounting, including accounts receivable, accounts payable, VAT, and closing procedures
Comfortable working with digital environments and SaaS tools
Strong teaching and communication skills, a service-oriented mindset, and excellent interpersonal skills
Autonomous, organized, and analytical
Team player with a strong interest in digital transformation
Willingness to travel for business to Group offices in southwestern France

Benefits

Comp & perks

Additional paid time off (RTT)
Company health insurance
Profit-sharing bonus
Company savings plan
Gift vouchers
Company seminars
Training
Flexible working arrangements, including remote work and an optional four-and-a-half-day workweek
Digital and people-focused onboarding program
Role-specific training throughout your career
Social events and employee forums
Employee savings plan with profit-sharing and incentive agreements
Housing assistance
Bonus scheme for objectives, employee referrals, or bringing in new clients
Company health insurance
Mobility opportunities within a national and international network

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data MigrationAccounting Software DeploymentConfiguration ManagementClient TrainingRequirements AnalysisFunctional SupportProcess OptimizationWebinar HostingDocumentation CreationUsage Analysis

Soft Skills

Service-Oriented MindsetInterpersonal SkillsOrganizational SkillsAnalytical SkillsTeam Collaboration

Tools & Technologies

SaaS ToolsDigital Environments

Industry Keywords

Accounts ReceivableAccounts PayableVATClosing ProceduresDigital Transformation