GE HealthCare

Consultant

• Independently own a customer workstream or Command Center Tile configuration from problem definition through production activation and measurable outcome achievement
• Structure complex customer problems, analyze root causes, define KPIs and success measures, and guide stakeholders toward aligned decisions
• Lead solution design and configuration sessions, document decisions, and recommend workflow, configuration, coaching, or product enhancements
• Gather, validate, join, analyze, and synthesize data from multiple sources
• Create analyses and visualizations that translate complex findings into decision-oriented stories
• Develop analytical use cases, functional requirements, user stories, acceptance criteria, data specifications, and feature recommendations
• Manage product stories, defects, testing, technical issue resolution, and data validation with Product and Engineering
• Plan and deliver customer-facing workstreams or Tile configurations through production, including milestones, dependencies, testing, activation, risk mitigation, and delivery quality
• Build relationships with manager- and director-level client stakeholders and serve as the primary contact for the assigned workstream
• Prepare client-ready analyses, specifications, status updates, recommendations, and executive-level presentation materials
• Drive product adoption by validating analytics, coaching users, and supporting sustained use
• Surface client needs, delivery risks, product opportunities, and potential enhancements through governance channels
• Support Digital Twin delivery by running scenarios on validated models and contributing to model validation
• Coach and mentor junior team members
• Share reusable analyses, specifications, best practices, and lessons learned across programs

Senior Analytics Consultant

Field Engineer

• Perform advanced troubleshooting and repair on assigned equipment
• Perform installation, validation, and maintenance on assigned equipment
• Lead, instruct, and assist less experienced Field Engineers; provide coaching and feedback
• Lead customer communications and serve as escalation point for customer-related concerns, including installations
• Own customer issues from dispatch or identification through resolution
• Communicate HQ and Zone or Area-level initiatives
• Co-lead regular team or modality meetings as required
• Partner with customers and recommend value-added services
• Maintain customer service logs and internal service records; order repair parts and manage cycle times
• Use the GEHC escalation process and collaborate with regional and national support to implement corrective action plans
• Collaborate with teammates and colleagues
• Participate in account communities for key accounts, identify sales leads, support sales opportunities, and promote revenue programs
• Build customer relationships and focus on customer satisfaction
• Monitor competitor information and market trends
• Demonstrate commercial acumen and support assigned account communities
• Collaborate with Commercial Sales teams and region/zone leadership to support business growth
• Assist the Area Service Manager or Director of Service with growth and deployment strategies
• Provide application training to clinical or scientific staff on designated equipment, as needed

Field Service Engineer

• Perform preventative maintenance, installations, troubleshooting, and repairs on medical equipment within hospitals or healthcare systems
• Ensure optimal delivery of healthcare services to patients
• Maintain customer relationships and provide timely communication, resolution, and follow-up
• Follow company policies, procedures, hospital protocols, regulatory requirements, and compliance standards
• Document all work performed, including parts ordered
• Work in the Salt Lake City, Utah service region on a 2nd shift schedule, typically 12 noon to 9 pm, Monday through Friday
• Participate in after-hours and/or rotating on-call coverage, including weekends

Technician

• Respond to service calls for customers' basic biomedical equipment
• Evaluate, diagnose, repair, and perform planned maintenance and safety/environmental inspections
• Assist experienced technicians with basic and complex repairs
• Communicate and partner with teammates and colleagues
• Follow GE policies, procedures, hospital protocols, and complete required documentation
• Maintain daily customer communications to ensure resolution and follow-up
• Implement GE/customer facility contracts and support business objectives
• Provide efficient service delivery to accounts in the assigned area
• Share on-call responsibility when trained
• Document repair actions and submit scheduled reports and summaries
• Care for and calibrate spares, tools, and test equipment
• Maintain technical knowledge of standards, codes, and procedures for safe medical equipment use
• Use manuals, technical support, FaceTime, and online resources to answer maintenance questions
• Meet Health and Human Services, Environmental Health and Safety, and other regulatory requirements

Biomedical Equipment Technician 1

• Execute routine preventive maintenance on biomedical equipment
• Perform diagnostic testing and troubleshooting to identify and resolve equipment malfunctions
• Repair and replace faulty components, modules, and parts under supervision
• Conduct electrical safety inspections and performance verification tests
• Maintain accurate service records, including work performed, parts used, and equipment status
• Mentor and lead Biomedical Equipment Technician 1 employees on complex repairs and installations
• Adhere to GE Medical Systems and healthcare facility safety protocols and regulatory guidelines
• Communicate with clinical staff regarding equipment status and repair timelines
• Participate in ongoing training and professional development
• Manage and organize tools, test equipment, and spare parts inventory
• Provide service on-site at Memorial University Medical Center in Savannah, Georgia

Biomedical Equipment Technician II

Account Manager

• Achieve annual sales and revenue Operating Plan targets for the assigned territory
• Retain and grow the service business within the territory and break into new accounts
• Leverage the full service portfolio, including multivendor, technology solutions, advanced services, and equipment refresh
• Provide input to deal pricing strategy and ensure pricing compliance
• Manage the installed base and drive lifecycle management
• Cultivate, leverage, and develop long-term customer relationships, including C-level and Senior VP relationships
• Identify and capitalize on opportunities that satisfy customer needs
• Track and communicate market trends, competitor data, and effective counterstrategies
• Present and discuss technology and clinical benefits relevant to customers
• Differentiate assigned product offerings throughout the sales process using GE resources and approved marketing materials
• Maintain detailed, up-to-date knowledge of customer products and services
• Prospect for new customers and business while growing and maintaining the existing customer portfolio
• Collaborate with equipment and sales leaders to win business for GE HealthCare

Healthcare Services Account Manager

Marketing

• Own the USCAN always-on email portfolio end to end
• Build, maintain, monitor, and optimize recurring and trigger-based email programs, including recycled leads, abandoned cart, and welcome series
• Build and deploy programs in Marketo, including programs, smart campaigns, triggers, smart lists, and static lists
• Maintain campaign ID and child ID naming conventions for reporting and attribution
• Advise sales and marketing stakeholders on cadence, audience definition, content sequencing, subject lines, and email strategy
• Maintain and enforce email partnership guidelines and the pre-send checklist
• Protect sender reputation and deliverability, escalating or pausing activation for compliance, consent, privacy, tracking, accessibility, unsubscribe, or spam-complaint concerns
• Design and run A/B testing experiments with defined hypotheses, testing windows, and success criteria
• Produce quarterly USCAN email performance reports by segment and sub-business code
• Interpret performance results and identify content gaps, audience fatigue, and optimization opportunities
• Deliver pre-show, in-show, and post-show email sequences for USCAN events and conferences
• Deliver webinar confirmations, reminders, and thank-you emails
• Maintain lead source, lead source type, campaign type, and Marketo channel taxonomy
• Source and clean operational data feeds and exclude test and internal records before import
• Route email assets through brand, accessibility, and compliance review
• Manage intake and campaign status in Workfront
• Maintain USCAN email best-practice guidance for subject lines, preheaders, copy, CTA discipline, visual hierarchy, responsive design, accessibility, and nurture versus drip campaigns

Marketing Specialist – Region

Recruitment

• Partner with GE HealthCare people leaders to develop and implement talent acquisition strategies aligned with overall business goals and objectives.
• Develop and implement innovative sourcing strategies to identify and attract top talent.
• Conduct fair, unbiased, and effective structured interviews.
• Assess candidates' skills, experience, and fit for the role, team, and company.
• Work with hiring managers and business leaders on proactive talent acquisition strategies, including succession planning, internal mobility, and diversity and inclusion.
• Support Talent Acquisition projects from start to finish, ensuring deliverables are met on time and within budget.
• Monitor talent market trends and developments to provide actionable insights to GE HealthCare business leaders.

Talent Acquisition Partner, Italian Speaker

Sales

• Alcanzar los objetivos de ventas y rentabilidad asignados para la cartera de productos de ultrasonido en la región designada
• Desarrollar e implementar planes de ventas estratégicos para identificar y asegurar nuevas oportunidades de negocio
• Construir y mantener relaciones sólidas y duraderas con clientes clave, incluyendo médicos, administradores hospitalarios y personal técnico
• Realizar demostraciones de productos y presentaciones clínicas a clientes potenciales y existentes
• Proporcionar soporte técnico y clínico pre-venta y post-venta a los clientes
• Mantenerse al tanto de las tendencias del mercado, la actividad de la competencia y las nuevas tecnologías en ultrasonido
• Colaborar con los equipos de marketing, servicio y soporte clínico
• Preparar y presentar pronósticos de ventas, informes de actividad y análisis de mercado
• Participar en conferencias, ferias comerciales y otros eventos de la industria
• Gestionar eficientemente el territorio de ventas asignado, optimizando tiempo y recursos

Product Sales Specialist – Ultrasound

Project Manager

• Plan, execute, and deliver IT projects supporting GEHC’s Global Install organization across the AIS (Imaging & AVS) and PCS businesses
• Lead end-to-end execution of Global Install IT projects from initiation through deployment
• Develop and manage project plans, schedules, budgets, resources, milestones, and deliverables
• Monitor project health and proactively manage risks, issues, dependencies, and changes
• Drive projects to completion on time, within scope, and within budget
• Support project governance and provide clear, timely reporting
• Track project milestones, financials, risks, dependencies, and KPIs
• Facilitate project reviews and decision-making forums
• Escalate delivery risks and drive mitigation plans
• Coordinate activities across engineering, architecture, cybersecurity, QA, infrastructure, vendors, and other IT teams
• Collaborate with Global and Regional Install teams, Commercial Operations, Field Service, and other stakeholders to coordinate IT delivery supporting customer equipment installations
• Drive resolution of cross-functional dependencies and delivery roadblocks
• Coordinate release planning, testing, deployment, and production-readiness
• Coordinate post-go-live stabilization and transition to ongoing support

Global Install Project Manager

• Lead the formation and execution of a newly created Radiopharma Strategic Accounts team
• Lead enterprise account management across national and strategic accounts
• Define roles, responsibilities, account ownership models, and engagement principles
• Partner with Radiopharma General Managers and franchise leadership teams
• Create scalable standard work, account planning processes, and governance mechanisms
• Establish operating rhythms connecting Strategic Accounts with internal teams, franchise planning, forecasting, launch readiness, and commercial execution
• Develop and execute enterprise account strategies to drive adoption and growth across the GE HealthCare Radiopharma portfolio
• Incorporate strategic account priorities into franchise strategy and business planning
• Lead customer engagement and relationship development with C-suite leaders, service line executives, and key clinical stakeholders
• Coordinate support from Medical Affairs, Clinical Applications, Market Access, Marketing, Commercial Operations, Customer Service, Supply Chain, and Finance
• Collaborate with Operations and Supply Chain on customer implementation and commercial growth
• Establish KPIs, dashboards, and reporting mechanisms
• Implement account planning, opportunity management, forecasting, and business review processes
• Support innovative contracting approaches, portfolio offerings, and growth initiatives

Radiopharma Strategic Accounts Sales Leader

Program Coordinator

• Provide key local customer interface and day-to-day work direction for assigned personnel at specific accounts
• Ensure customer satisfaction and Service Excellence according to contract requirements
• Use customer contract knowledge to ensure obligations are met
• Prioritize service, assign personnel, and follow up on commitments
• Assist the Director of Service or Manager of Clinical Engineering with appraisals, status changes, promotions, disciplinary actions, and questions
• Share on-call or service call escalation
• Serve as Site Leader and manage customer relationships at assigned sites
• Ensure service quality through frequent customer contact and formal quality reviews
• File expense, time, and service reports promptly and accurately
• Track and analyze financial performance with the Director of Service or Manager of Clinical Engineering
• Maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies
• Maintain technical knowledge of current standards for safe and effective medical equipment use
• Instruct hospital personnel on equipment operation, diagnostics, effective use, and repair
• Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements
• Communicate and partner effectively with teammates and colleagues
• Complete quality and compliance training, report customer quality concerns, document work orders and related activities, complete monthly site safety inspections, and ensure test equipment is tracked and calibrated on time

• Respond to service calls for customers' basic biomedical equipment
• Evaluate, diagnose, repair, and perform planned maintenance and safety/environmental inspections
• Assist experienced technicians with basic and complex repairs/resolution
• Communicate and partner effectively with teammates and colleagues
• Follow GE policies, procedures, hospital protocols, and complete required documentation
• Maintain daily customer communications to ensure resolution, follow-up, and customer satisfaction
• Implement GE/customer facility contracts and support business goals as instructed
• Provide efficient service delivery to all accounts within the assigned area as part of the local team
• Share on-call responsibility when trained
• Document repair actions and submit reports/summaries on schedule
• Care for and maintain spares, tools, and test equipment, including calibration
• Maintain technical knowledge of current medical-equipment standards, codes, and procedures through formal instruction
• Use manuals, technical support, FaceTime, and online resources to answer questions during planned maintenance
• Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements

Financial Planning and Analysis

• Develop global services operating plans, budgets, and forecasts
• Collaborate with stakeholders across regions and functions
• Conduct in-depth financial analysis of services performance
• Identify trends, variances, and key drivers of financial results
• Prepare and present financial reports, dashboards, and executive summaries for senior leadership
• Support strategic initiatives and business cases through financial modeling, profitability analysis, and ROI assessments
• Improve financial processes, reporting tools, and analytical methodologies
• Partner with operational teams to translate operational metrics into financial implications
• Provide financial guidance
• Ensure compliance with corporate financial policies, procedures, and internal controls
• Participate in cross-functional projects as a financial subject matter expert
• Digitalize key financial reports in PowerBI and apply AI features to analytics

Senior FP&A Analyst – Global Services

• Troubleshoot and perform repairs on a wide range of medical imaging equipment
• Ensure maximum uptime and reliability across healthcare sites in Scotland
• Communicate clearly and professionally with customers and internal stakeholders
• Collaborate with local Sales and Clinical Applications teams to support customer needs and solution-oriented service delivery
• Identify and support business growth opportunities within the region using technical insights and customer relationships
• Provide remote technical support to customers when required
• Ensure fast resolution and an optimal customer experience

Senior Analytics Consultant

Field Service Engineer

Field Service Engineer

Biomedical Equipment Technician 1

Biomedical Equipment Technician II

Healthcare Services Account Manager

Marketing Specialist – Region

Talent Acquisition Partner, Italian Speaker

Product Sales Specialist – Ultrasound

Global Install Project Manager

Radiopharma Strategic Accounts Sales Leader

Program Coordinator

Biomedical Equipment Technician 1

Senior FP&A Analyst – Global Services

Field Service Engineer – Nuclear Medicine, CT, PET