Genesys

Senior Account Executive, Technology

Genesys
Posted 10/21/2026full-timeRemote • United StatesSenior💰 $111,700 - $196,300 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise sales strategy and execution, with a strong focus on AI-powered solutions and customer experience transformation. Proven ability to lead complex sales cycles and build strategic relationships with C-level executives while achieving revenue targets.

Highest-signal resume keywords
Enterprise Software Sales ExperienceAI-Powered Solutions SellingMEDDPICC Methodology ApplicationStrategic Account PlanningExecutive Presence and Communication

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Own the enterprise sales strategy, customer relationships, pipeline, and revenue performance for assigned enterprise accounts
  • Create sustainable pipeline through strategic prospecting, account-based selling, executive engagement, and partner collaboration
  • Drive territory execution to meet or exceed revenue objectives
  • Develop deep understanding of customers' business, technology environment, and customer experience priorities
  • Identify high-value CCaaS, AI, automation, and experience orchestration opportunities tied to measurable business outcomes
  • Influence C-level business and technology leaders through strategic conversations about AI and customer experience transformation
  • Lead complex, multi-stakeholder sales cycles across business, technology, procurement, finance, security, legal, and executive teams
  • Apply MEDDPICC to strengthen qualification, develop competitive win strategies, identify risk, and improve forecast predictability
  • Orchestrate cross-functional pursuit teams across Solution Consulting, AI and Experience Orchestration specialists, Customer Success, Professional Services, Product, Marketing, partners, and Genesys executives
  • Stay current on generative, conversational, and agentic AI, copilots, intelligent automation, emerging enterprise use cases, and competitive dynamics
  • Advocate for customer outcomes while balancing customer priorities with Genesys' strategic and commercial objectives

Requirements

What you’ll need
  • 7+ years of direct, quota-carrying enterprise software sales experience with large, complex organizations, including Fortune 500 enterprises
  • Consistent record of meeting or exceeding revenue targets
  • Proven success winning and closing complex, competitive, multimillion-dollar opportunities with sales cycles of 6 to 24 months
  • Demonstrated experience selling AI-powered enterprise solutions and cloud or SaaS platforms
  • Strong understanding of enterprise AI in customer experience, including conversational, generative, and agentic AI, virtual agents, copilots, intelligent automation, and experience orchestration
  • Strong business and financial acumen
  • Proven track record of creating pipeline through direct prospecting, executive relationships, partners, and the broader ecosystem
  • Strong strategic account planning capabilities
  • Demonstrated ability to lead complex sales campaigns in a collaborative, matrixed environment
  • Strong executive presence with excellent communication, presentation, discovery, negotiation, and consultative selling capabilities
  • Hands-on experience applying MEDDPICC or a comparable structured enterprise sales methodology
  • Ability to operate with significant autonomy, accountability, and a strong focus on results
  • Bachelor's degree or equivalent practical experience
  • Ability to travel as required
  • Preferred: experience selling enterprise solutions in customer experience, CCaaS, WEM, Customer Journey Analytics, CRM, digital engagement, or automation
  • Preferred: experience engaging executives on AI-powered customer experience transformation
  • Preferred: experience developing multimillion-dollar transformation strategies
  • Preferred: experience building consensus across multiple stakeholders and leading extended internal and partner teams

Benefits

Comp & perks
  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
  • Paid volunteer time
  • August Free Fridays
  • Well-being resources
  • Regionally tailored programs for employees and their families
  • Mentorship, learning programs, leadership development and education support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quota-Carrying Sales ExperiencePipeline CreationRevenue Performance ManagementComplex Sales Cycle ManagementBusiness and Financial AcumenExperience OrchestrationIntelligent AutomationConversational AIGenerative AICloud or SaaS Platforms
Soft Skills
Negotiation SkillsConsultative SellingCollaborationPresentation SkillsDiscovery Skills
Tools & Technologies
CCaaSCRMWEMCustomer Journey AnalyticsDigital Engagement
Industry Keywords
Enterprise AccountsStrategic ProspectingExecutive EngagementPartner CollaborationCustomer Experience Transformation