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BLANKSLATE PartnersCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer account management, clinical education, and product adoption within healthcare systems. Proficient in training clinicians, managing implementations, and driving product utilization while maintaining strong relationships and effective communication.
Highest-signal resume keywords
Customer Account ManagementClinical Education and TrainingProduct Adoption StrategiesCRM ManagementEvent Coordination
About the role
Key responsibilities & impact- Support customer accounts, drive product adoption, and assist with clinical education and training
- Expand Arbutus Medical's presence within key healthcare systems and hospitals
- Ensure the health of current regional customers and the initial success of new customers
- Run the trade show playbook and represent Arbutus at events
- Lead on-site hospital implementations to drive high utilization from day one
- Maximize account penetration by helping sell additional products and leverage relationships for referrals
- Serve as the educational expert for target procedures
- Lead regional product implementations under the Regional Sales Manager
- Support account launches by training clinicians and sales representatives, building contact lists, stocking shelves, supporting cases, securing purchase orders, setting up approved-vendor status, and resolving supply issues
- Drive ongoing product utilization after implementation
- Gather field feedback to improve training materials and implementation processes
- Lead the annual residency turnover playbook and execute cadaver training
- Prepare sales materials, support presentations, and lead deals as directed
- Maintain CRM accuracy by tracking leads, opportunities, sales activity, and pipeline reporting
- Coordinate meetings, demos, customer follow-ups, scheduling, quoting, and order coordination
- Support account expansion and retention initiatives
- Conduct nurse refresher training and in-person resident check-ins
- Build relationships within accounts and identify additional problems Arbutus can solve
- Grow the Blue Wave recycling program in the region
- Monitor account health, flag risks, and recommend strategy to the Regional Sales Manager
- Monitor stock-outs, categorize root causes, and support resolution
- Plan, organize, and attend regional trade shows and conferences
- Manage event logistics, including booth setup, shipping, and materials
- Generate booth leads, route them to the Regional Sales Manager, and follow up as appropriate
- Capture attendee feedback for the New Product Development team
- Gather real-time customer feedback in the field
- Document customer interactions and share observations with the team
Requirements
What you’ll need- Valid driver's licence and passport
- Ability to travel over 70% of the work year
- Ideally located within 30 minutes of an international airport
- Comfort working in-person in medical/surgical environments
- Proficiency with word processing and presentation software
- Accountability and proactive follow-up
- Ability to thrive in a fast-paced, constantly changing environment with frequent travel
- Ability to remain calm under pressure, adapt to last-minute changes, and maintain professionalism and performance on the road
- Ability to communicate clearly and confidently with diverse audiences
- Active, empathetic listening and ability to build trust and tailor messages to influence and engage others
- Motivation to achieve personal and team results
- Collaboration, continuous learning, openness to feedback, and willingness to seek input
Benefits
Comp & perks- Competitive base salary of $55,000–$70,000 with uncapped commissions (on target an additional $16,000+)
- Flexible working hours and work-from-home arrangements
- Extended health benefits
- 401K
- Professional development funding
- Purpose-driven workplace with passionate teammates
- Opportunity to join a growing venture at the ground floor
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proficiency in Word Processing SoftwareProficiency in Presentation SoftwareAccount Penetration TechniquesImplementation PlanningSales Material Preparation
Soft Skills
Proactive Follow-UpEmpathetic ListeningClear CommunicationAdaptability Under PressureCollaboration
Tools & Technologies
CRM Software
Certifications & Qualifications
Valid Driver's LicenceValid Passport
Industry Keywords
Healthcare SystemsMedical/Surgical EnvironmentsTrade Show ManagementCustomer FeedbackAccount Expansion