Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols. Proficient in operating automated plasmapheresis machines and managing sensitive information with confidentiality.

Highest-signal resume keywords

Donor Suitability AssessmentAutomated Plasmapheresis Machine OperationCustomer Service ExcellenceState Licensure or CertificationHealth and Safety Compliance

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer satisfaction and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Obtain required state licensures or certifications where applicable
Ability to work standing for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand and wrist movements
Frequent foot movement; ability to squat, crouch or sit on heels infrequently
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to reach below shoulder height
Essential hearing acuity
Color perception/discrimination; near and far vision correctable to specified levels
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Flexible schedule
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
Equal employment opportunity protections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Donor MonitoringEquipment OperationContaminated Equipment DisposalBiological Fluid HandlingPhysical Endurance

Soft Skills

Rapport BuildingCommunication SkillsListening SkillsSensitivity to Diverse Groups

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Plasma CenterCustomer SatisfactionBiological FluidsInfectious OrganismsProduct Quality