Demonstrates proficiency in operating automated plasmapheresis machines while ensuring donor health and product quality. Exhibits strong customer service skills and the ability to communicate sensitive information effectively to diverse groups.

Highest-signal resume keywords

Automated Plasmapheresis OperationDonor Health MonitoringCustomer Service ExcellenceState Licensures or CertificationsPersonal Protective Equipment Usage

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer satisfaction and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Required state licensures or certifications where applicable
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Frequent foot movement; ability to squat, crouch, or sit on heels when required
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Ability to reach below shoulder height
Essential hearing acuity
Color perception/discrimination and correctable near and far vision
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to communicate sensitive information to diverse groups

Benefits

Comp & perks

Flexible schedule
Training provided ("We Train")
Personal protective equipment provided/required for the role
Equal employment opportunity protections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Donor Suitability AssessmentEquipment OperationContaminated Equipment DisposalBiological Fluid HandlingHealth Monitoring

Soft Skills

Rapport BuildingCommunication SkillsFlexibilityListening Skills

Certifications & Qualifications

High School Diploma or GEDState Licensures or Certifications

Industry Keywords

Plasma CenterCustomer SatisfactionInfectious OrganismsBiological FluidsHealth and Safety Standards