Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols and equipment operation.

Highest-signal resume keywords

Donor Suitability AssessmentAutomated Plasmapheresis Machine OperationCustomer Service ExcellenceState Licensure or CertificationHealth and Safety Compliance

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center environment while using required personal protective equipment

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to perform frequent hand and foot movements and precise coordinated finger, hand, and wrist movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements, including vision to 20/30 in one eye and 20/100 in the other eye
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F

Benefits

Comp & perks

Regular part-time employment
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear
Equal employment opportunity protections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plasmapheresis Machine OperationEquipment MonitoringContaminated Equipment DisposalPrecise Hand and Finger MovementsLifting and Physical Endurance

Soft Skills

Rapport BuildingListening SkillsSensitivity to Diverse GroupsOral and Written Comprehension

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Plasma CenterBiological FluidsInfectious OrganismsCustomer HappinessDonor Confidentiality