Demonstrates strong customer service skills while ensuring donor confidentiality and safety in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsAbility to Work Flexible Schedule

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center environment

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand and finger movements; precise coordinated movements to grasp and manipulate objects
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Ability to use required personal protective equipment

Benefits

Comp & perks

Regular full-time employment
Training provided ("We Train")
Equal employment opportunities and consideration consistent with applicable laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalHealth and Safety ProtocolsPrecise Coordinated Movements

Soft Skills

Establish Rapport with DonorsListening SkillsAbility to Relate Sensitive Information

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma Center EnvironmentDonor SuitabilityCustomer HappinessBiological FluidsInfectious Organisms