Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols. Proficient in operating automated plasmapheresis machines and managing sensitive information with diverse groups.

Highest-signal resume keywords

Donor Suitability AssessmentAutomated Plasmapheresis Machine OperationCustomer Service ExcellenceState Licensures or CertificationsHealth and Safety Compliance

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center and use required personal protective equipment

Requirements

What you’ll need

Superior customer service standards
High School diploma or GED
Ability to work a flexible schedule
Interest in making a difference in the world
Required state licensures or certifications where applicable must be obtained
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to work standing for 6 to 8 hours per day
Ability to perform frequent hand, finger, wrist, and foot movements
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Flexible schedule
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalPrecise Coordinated MovementsLifting and Physical Endurance

Soft Skills

Customer Rapport BuildingActive ListeningSensitive Information Handling

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterDonor HealthProduct QualityBiological FluidsInfectious Organisms