Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols and confidentiality standards.

Highest-signal resume keywords

Donor Suitability AssessmentCustomer Service StandardsAutomated Plasmapheresis OperationState Licensures or CertificationsBiological Fluid Safety Compliance

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center producing plasma-derived medicines and supporting transfusion medicine

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to relate sensitive information to diverse groups
Hearing acuity essential
Color perception/discrimination
Near vision and far vision correctable in one eye to 20/30 and the other eye to 20/100
Ability to perform precise coordinated finger, hand, and wrist movements
Ability to lift 15 pounds, with a maximum lift of 50 pounds
Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F

Benefits

Comp & perks

Training provided ("We Train")
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
Equal employment opportunity protections

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automated Plasmapheresis MachinesContaminated Equipment DisposalPrecise Hand CoordinationLifting and Physical EnduranceColor PerceptionVision CorrectionMonitoring Donor HealthResponding to Donor ReactionsFollowing Oral and Written InstructionsMaintaining Donor Confidentiality

Soft Skills

Establishing RapportListening SkillsUnderstanding Diverse GroupsCustomer Happiness FocusFlexible Schedule Adaptability

Certifications & Qualifications

High School DiplomaGEDState Licensures or Certifications

Industry Keywords

Plasma CenterPlasma-Derived MedicinesTransfusion MedicineBiological FluidsInfectious Organisms