Sales Support Coordinator
HarperCollins Publishers
Posted: 10/21/2026
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Posted: 10/21/2026Sales Support Coordinator
HarperCollins PublishersCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while providing administrative support in a fast-paced publishing environment. Proficient in sales reporting and customer service, with a focus on the independent and wholesale sales channels.
Highest-signal resume keywords
Sales ReportingCustomer ServiceOrganizational SkillsCommunication SkillsPublishing Experience
About the role
Key responsibilities & impact- Support the Independent & Wholesale sales teams for the Adult and Children’s Divisions by preparing sales call buy reports, comp title research, weekly sales reports, preview presentations, and hot title/stock reviews
- Track cooperative advertising and run ad hoc sales reports
- Organize and prepare account-specific presentations
- Coordinate seasonal updates on trends, opportunities, and sales of the library channel
- Provide administrative support to the Director, Independent Channel and the Associate Director, Retail Marketing
- Monitor the high-priority general inbox, answer account queries, and direct accounts to appropriate internal contacts
- Maintain and update the bookseller database
- Attend Launch and Positioning meetings for the Adult and Children’s Divisions
- Take comprehensive notes and coordinate follow-ups for weekly staff meetings and seasonal conferences
- Support seasonal events request processes and contribute to conferences, events, and independent bookstore regional shows
- Coordinate seasonal galley mailings, distribute digital marketing assets, and track marketing requests
- Work closely with the manager, sales colleagues, and retail marketing teams to position frontlist and backlist titles for maximum exposure and sales
- Report to the VP, Sales Director, Independent Sales & Wholesale, with day-to-day support for the Director, Independent Channel and Associate Director, Retail Marketing
Requirements
What you’ll need- College degree or equivalent work experience
- Ability to work in a hybrid working environment
- 1–3 years of experience in publishing, bookselling, or a related sales support or administrative role
- Proficiency in Excel, PowerPoint, Word, and OneDrive
- Strong customer service and problem-solving skills
- Exceptional written and verbal communication skills
- Superb organizational skills, with the ability to multi-task and meet deadlines in a fast-paced, ever-changing environment
- Proactive follow-up and strong attention to detail
- Ability to work independently and as part of a team
- Experience with Canva is a plus
- Some knowledge of the independent and/or wholesale/library sales channel is a plus
- Cover letters are strongly preferred
Benefits
Comp & perks- Comprehensive physical health benefits
- Retirement and savings benefits
- Caregiving benefits
- Emotional wellbeing benefits
- Transportation benefits
- Elective benefits employees may select to fit their needs and personal situations
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ExcelPowerPointWordOneDriveSales Call Buy ReportsComp Title ResearchAd Hoc Sales ReportsAccount-Specific PresentationsTrend AnalysisCanva
Soft Skills
Problem-SolvingAttention to DetailMulti-TaskingProactive Follow-UpTeam Collaboration
Industry Keywords
PublishingBooksellingSales SupportIndependent SalesWholesale SalesLibrary ChannelDigital MarketingSeasonal EventsAccount ManagementMarketing Assets