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Hire OverseasCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, proactive problem-solving, and candidate evaluation, with a strong focus on communication and responsiveness. Capable of fostering long-term client satisfaction and repeat business through personalized engagement and ownership of outcomes.
Highest-signal resume keywords
Client Relationship ManagementCandidate EvaluationProactive Problem-SolvingEffective CommunicationAccount Management
About the role
Key responsibilities & impact- Own existing client relationships after the sale
- Serve as the primary point of contact throughout each client engagement
- Join kickoff, check-in, and escalation calls
- Run regular check-ins across active accounts
- Identify and resolve contractor or client issues proactively
- Respond to client messages, including outside core hours when needed
- Evaluate the top one to five candidates surfaced by recruiting per role
- Select and present qualified candidates to clients
- Coordinate interviews, manage feedback, and close placements
- Own candidate quality presented to clients
- Identify opportunities for repeat hiring proactively
- Request client reviews and introductions
- Celebrate placements and milestones with personalized gestures
- Convert client satisfaction into long-term relationships, repeat business, and referrals
- Collaborate directly with both co-founders and senior leadership through the hiring process
Requirements
What you’ll need- Relevant experience in customer success, account management, staffing, or recruiting
- High critical thinking with the ability to form a clear view, defend it, and apply it to candidate evaluation and client problem-solving
- Full ownership mindset
- Clear, real, personal written communication
- Responsive by nature and able to keep clients feeling prioritized
- Comfortable growing into a role without a predefined playbook
- Nice to have: background in staffing, recruiting, or offshore hiring
- Nice to have: experience in a small, founder-led company with direct leadership access and ownership of outcomes
- Nice to have: familiarity with offshore talent markets in the Philippines, Latin America, or Africa
- Availability during US business hours, with responsiveness outside core hours when clients need you
- Updated resume required
- Short Loom video (1 to 2 minutes) required; candidates without one will not proceed
Benefits
Comp & perks- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- Paid in USD, bi-monthly (every 15th and 30th)
- Direct access to both co-founders
- High-ownership role that grows with the company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
StaffingRecruitingCandidate SelectionInterview CoordinationFeedback Management
Soft Skills
Critical ThinkingResponsivenessOwnership MindsetPersonalized Communication
Industry Keywords
Customer SuccessAccount ManagementOffshore HiringTalent MarketsFounder-Led Company