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Johnson & JohnsonPosted 10/21/2026full-timeRemote • Pennsylvania • United StatesSenior💰 $137,000 - $235,750 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational leadership in managing teams and executing patient and site engagement strategies within clinical research. Possesses extensive knowledge of clinical trial phases, GCP compliance, and data analytics to drive innovation and enhance recruitment strategies.
Highest-signal resume keywords
Operational LeadershipClinical Research KnowledgeData AnalyticsPatient Engagement StrategiesInterpersonal Skills
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide operational leadership over a team of PSE Managers and Operations Specialists
- Oversee program- and trial-level patient and site engagement strategies
- Ensure alignment with study teams, local teams, vendors, and key cross-functional stakeholders
- Shape and execute patient and site engagement strategies in partnership with regional and country teams
- Influence study design and operational strategy using patient and site insights
- Collaborate with site-facing roles to tailor plans and tactics
- Oversee asset-level branding development and communications, including naming and taglines
- Create site-facing materials and train site-facing teams throughout the end-to-end process
- Manage recruitment timelines and documentation to meet submission processes and quality standards
- Identify KPIs and conduct ROI analysis to assess recruitment and engagement strategies
- Coach and manage PSE Managers and Operations Specialists and support career development
- Identify and incorporate lessons learned, best practices, and innovation opportunities
- Lead program-wide global advisory patient councils
- Map data sources and partner organizations/suppliers to address recruitment challenges
- Support development of a data-based CRM tool tracking site engagement metrics
- Attend congresses to understand the PSE landscape
- Mentor and support onboarding of new team members
- Foster employee engagement, inclusion, and adherence to Credo Behaviors
Requirements
What you’ll need- A minimum of a Bachelor degree is required; preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
- A minimum of 8 years experience is required in Pharmaceutical, Healthcare, or related industries, such as Biotechnology, Consultancy, Marketing
- Strong clinical research operational knowledge and experience across multiple study phases (Phase I-IV)
- Understanding of GCP and processes associated with study/site feasibility, study/project management, monitoring, clinical, and regulatory operations
- Broad-based experience in data analytics/evaluation
- Ability to leverage, interpret, represent, and drive unbiased data insights into clinical trial operational planning
- Advanced skills to develop deep insights, uncover unmet needs, drive innovation, and inspire, develop, collaborate, and lead within a global matrixed team
- Exceptional interpersonal skills, including the ability to persuade, negotiate, and moderate conflict
- Strong presentation and communication skills
- Ability to travel up to 15% of the time, as required by business needs
Benefits
Comp & perks- Retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; Colorado employees – 48 hours; Washington employees – 56 hours
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Remote work
- Inclusive interview accommodations
- Equal opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Research Operational KnowledgeGCP UnderstandingStudy ManagementData EvaluationKPI IdentificationROI AnalysisPatient InsightsRecruitment Strategy DevelopmentAsset-Level BrandingSite Engagement Metrics
Soft Skills
PersuasionNegotiationConflict ModerationPresentation SkillsTeam Collaboration
Tools & Technologies
CRM ToolData Sources Mapping
Industry Keywords
PharmaceuticalHealthcareBiotechnologyClinical TrialsStudy PhasesConsultancyMarketing