Jones Lang LaSalle Americas, Inc.

Vice President

• Oversee a team of cost managers, estimators, and schedulers, assigning work, monitoring progress, and ensuring quality standards
• Provide technical guidance and mentorship on cost estimating, scheduling techniques, and earned value management
• Conduct performance reviews and support professional development of direct reports
• Manage workload distribution and resource allocation across the assigned project portfolio
• Oversee cost estimates, budgets, financial forecasts, expenditures, variances, change orders, cost reports, and value engineering
• Oversee project schedules using Primavera P6 or similar software, including critical path analysis, schedule performance, status reporting, and recovery strategies
• Implement standardized project controls processes, templates, tools, and quality standards
• Prepare and present cost and schedule performance reports to project teams and clients
• Serve as client point of contact for project controls matters
• Coordinate with project managers, design teams, contractors, and stakeholders to resolve cost or schedule issues
• Escalate significant cost overruns, schedule delays, and risks with recommended solutions
• Identify and assess cost and schedule risks and develop mitigation strategies
• Support claims analysis and dispute resolution with cost and schedule documentation and analysis

VP Project Controls, Data Centers

• Lead and manage project managers executing large-scale data center campus builds
• Mentor, guide, and support project managers' professional growth
• Define project objectives, scope, deliverables, timelines, budgets, and resources for complex data center programs
• Develop and implement project management strategies and methodologies for multi-phase data center construction
• Oversee campus-scale project execution to ensure on-time, on-budget, high-quality delivery
• Coordinate with clients and various stakeholders to align projects with client goals
• Champion collaboration with cross-functional teams locally and globally across all phases of delivery
• Identify and pursue new business opportunities in the data center sector with the business development team
• Contribute to PDS team growth and client relationship development

Senior Vice President, Data Centers

Manager

• Manage workplace operations across multiple sites and ensure consistent facilities management service delivery and adherence to service level agreements
• Coordinate and oversee third-party vendors for janitorial, maintenance, repair, and other workplace services
• Escalate issues as needed to maintain operational standards
• Own work order management processes and KPIs through Corrigo and other workplace management tools
• Support workplace projects, change management initiatives, and Future of Work programs
• Build relationships with client stakeholders, business units, and VIPs to understand expectations and deliver high customer service
• Monitor compliance with health, safety, security, and local regulatory requirements
• Identify opportunities to improve operations, optimize budgets, and introduce workplace technologies and best practices
• Provide operational updates, reporting, and data insights to leadership and client stakeholders
• Work flexibly across client and JLL spaces as needed to support operational continuity and workplace experience goals

Workspace Experience Manager

Project Manager

• Set up and maintain project files, folders, templates, records, meeting minutes, agendas, reports, action items, and project documentation
• Track project hours and forecast utilization relative to assignment
• Assist with project closeout, including reports, lessons learned, client reports, surveys, punch lists, warranty documents, OMs, and as-builts
• Independently design and manage medium-sized furniture projects up to 30–50k SF
• Assist Senior Project Manager or Vice President with larger programs and projects
• Review scopes, develop furniture drawings and specifications, and perform QA/QC for procurements
• Identify scope gaps, risks, and impacts
• Make finish and furniture selections aligned with design intent, applications, and budget
• Write furniture and workplace equipment specifications
• Assemble digital design packages
• Coordinate furniture selections with architecture teams, clients, architects, and furniture dealers
• Provide value engineering options
• Inventory and document existing furniture and equipment
• Create furniture space plans using AutoCAD and/or CET
• Manage FF&E matrices
• Coordinate RFP mock-ups, field verifications, dealer drawing approvals, order sequencing, order tracking, installation schedules, and punch-list walk-throughs
• Issue purchase orders with client approval and provide invoicing backup deliverables
• Develop and track project schedules, budgets, status reports, approvals, open items, risks, and milestones
• Interact with clients, resolve routine client issues, document meetings, and communicate complex messages clearly
• Support client staff during move coordination, including purging, packing, labeling, check-outs, and unpacking
• Participate in internal improvement activities and team-building exercises
• Identify skill-development needs and seek training
• Support business development, proposal attachments, vendor relationships, networking, and communication of JLL’s services
• Travel as needed based on project assignment
• Provide on-site oversight during installations

Project Manager, PDS Projects

• Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI targets
• Evaluate site condition, maintenance execution, and team capability, leaving clear improvement plans with ownership
• Establish, teach, and enforce maintenance execution standards
• Conduct Health Check audits and Quality Assurance reviews
• Provide Fulfillment Center General Managers visibility into maintenance conduct
• Mentor and coach Senior Maintenance Managers, Maintenance Managers, and Area Maintenance Managers
• Model leadership best practices alongside site teams
• Identify leadership gaps and build individualized development plans
• Teach budgeting, workforce management, KPI interpretation, and escalation processes
• Create site talent pipelines
• Standardize maintenance work methods, improve reliability, document processes, and train teams
• Develop and implement reliability plans to increase facility uptime
• Provide expertise in Material Handling Equipment, Industrial Automation, and Robotics systems
• Analyze operational data, diagnose root causes, and drive continuous improvement
• Advise senior leadership on equipment end-of-life issues using ROI and analytical techniques
• Build and reinforce proactive safety culture
• Ensure 100% safety training compliance and enforce safe work practices
• Conduct and support training drills across the network
• Build relationships with safety program managers
• Build relationships with site Operations leaders, Regional Operations Managers, and Program Managers
• Partner with JLL leaders and Finance on stewardship of client funds
• Achieve or exceed KPI performance and communicate results in weekly business reviews and reporting
• Ensure labor and PRM budgets are met, including overtime adherence and approval follow-through
• Report budget variances and trends
• Ensure PO creation and invoice reconciliation compliance
• Network with other Regional Maintenance Managers for consistent program deployment and execution

Regional Maintenance Manager

Procurement

• Provide operational and strategic support for Integrated Facilities Management clients and internal stakeholders related to contract administration, vendor management, and sourcing operations
• Draft service agreements and process renewals and extensions through Jaggaer
• Ensure compliance with JLL Legal and client terms
• Coordinate termination requests with formal vendor notifications
• Process vendor submissions through Aravo and create Corrigo registration records
• Upload and verify Time & Materials Rate Cards and maintain vendor data integrity across platforms
• Produce Weekly Sourcing Request Reports, Contract Expiration Reports, and Monthly MBR tracking documents
• Manage Property Closure Requests for decommissioned sites and coordinate contractual wind-down activities
• Review contract and vendor data to identify anomalies and risks
• Perform system audits to maintain 95%+ compliance rates and recommend corrective actions
• Create and update Quick Reference Guides for sourcing processes
• Participate in RFP/bid activities and contribute market intelligence for strategic sourcing decisions
• Partner with Sourcing Leaders, Facilities Management, Engineering, and Supply Chain Operations teams to prioritize deliverables and resolve operational issues

Assistant Specialist, Strategic Sourcing

• Develop, implement, and optimize energy and sustainability programs in collaboration with the client’s sustainability team
• Lead energy reduction and sustainability initiatives across the client real estate portfolio
• Develop tactical, strategic, annual, and multi-year sustainability plans
• Assess solar PV feasibility and evaluate solar PPAs
• Assess site feasibility for ENERGY STAR certifications
• Provide strategic direction and guidance for sustainability service delivery
• Meet client sustainability objectives and KPIs; monitor and measure performance
• Manage stakeholder engagement and integrate energy and sustainability initiatives
• Manage energy, waste, and water data collection and produce monthly and quarterly client reports
• Advise facility managers, energy champions, and account colleagues on environmental sustainability
• Collaborate with JLL technology, finance, projects, IFM, consultant, and procurement workstreams
• Share best practices, develop case studies, and pursue new business opportunities
• Manage change affecting sustainability objectives
• Validate data integrity and accuracy with data analysts
• Track and communicate sustainability program success stories
• Develop systems and processes for best-practice sustainability performance and utility/sustainability management reporting
• Own program deliverables according to scope and schedule
• Provide subject matter expertise and own program components
• Develop, file for, and secure state, federal, and utility incentives

Senior Portfolio Sustainability Manager

Sales

• Lead the entire sales solution process from prospecting through implementation
• Build custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I
• Coordinate cross-functional teams to develop winning proposals
• Manage RFP processes and client negotiations
• Maintain competitive intelligence and market knowledge
• Partner with sector leadership, Growth and Value, Operations, functional experts, and marketing to generate and solution opportunities
• Coordinate staffing models, savings glide paths, technology offerings, and client outcomes
• Develop tailored M&E value propositions and solutions for prospective clients
• Identify and engage internal subject matter experts throughout the client journey
• Share best practices and pursuit knowledge across the sales and solutions function
• Keep current with organisational systems, processes, documentation, procedures, and technology capabilities
• Track prospective-client solution status using systems such as Salesforce
• Coordinate overall solution development and own the pro forma during RFP negotiations
• Partner with legal and commercial teams to ensure pricing and bid details reach final agreements
• Identify additional sales and growth opportunities during RFP processes
• Participate in client-facing yellow pads, site tours, and integrated solution development
• Develop a pipeline of key prospects, prospect for net-new business, and generate pipeline of 4x GAP revenues in a rolling 12 months
• Qualify opportunities and develop solutions targeting win rates above 40% for new business, 80% for expansions, and 95% for renewals
• Leverage pursuit data to develop competitive and market intelligence
• Follow and improve sales processes, protocols, training, and technology
• Provide input into service-line products, pricing methodology, and future sales trends
• Participate in monthly pipeline calls
• Coordinate Solutions Team, Business Development Managers, and Pricing Managers to project-manage solutions, responses, and presentations
• Coordinate solution resources across geographies and ensure financially viable offerings
• Communicate with transition teams and account management to facilitate operational hand-off
• Support account mobilisation and maintain client and stakeholder communications
• Build technical M&E solutions for enterprise-level clients, including organisational design and transition and stabilisation planning
• Create proposed organisational structures for technical M&E solutions
• Identify and mitigate risks and opportunities in pricing, mobilisation, and delivery
• Develop go-to-market strategies for technical M&E services

Sales Solutions Director

Operations

• Continuously monitor facility operations and coordinate with property managers on routine management tasks
• Plan, coordinate, and oversee maintenance activities while managing vendor relationships and logistics
• Provide facility-specific support to project management teams and handle small facility management assignments
• Coordinate special events, meeting reservations, and conference room scheduling for clients and JLL teams
• Serve as the primary interface with clients, visitors, and guests while ensuring exceptional customer follow-up
• Manage procurement of property supplies and services while escorting vendors through facilities
• Create and customize administrative reports using Excel to track facility performance and operations

Facilities Operations Coordinator

General

• Develop, implement, and maintain comprehensive energy control procedures, including Lockout/Tagout (LOTO) programs
• Review and approve pre-construction risk assessments to identify hazards and verify control measures
• Conduct regular project walks across active construction sites and operational facilities
• Manage vendor and contractor safety programs, including safety orientations and compliance monitoring
• Collaborate with project teams on first day of business activities and building transitions
• Verify safety systems, obtain permits and approvals, and develop occupant training programs
• Participate in incident investigations, perform root cause analysis, and recommend corrective actions
• Develop and deliver EHS training programs

EHS Specialist

Facilities Coordinator

• Provide general overall facilities management services and continuously monitor the facility
• Support the facility management team with tactical planning and facility-specific project management support
• Manage small facility management tasks and coordinate special events
• Procure property supplies and services
• Escort vendors and provide direction and information to vendors, facilities staff, and service providers
• Perform vehicle and equipment logistics
• Support meetings and conference room reservations
• Coordinate and schedule maintenance activities
• Act as an interface with clients, visitors, and guests
• Ensure appropriate customer follow-up and minimal disruption during work execution

• Lead the entire sales solution process from prospecting through implementation
• Build custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I
• Coordinate cross-functional teams to develop winning proposals
• Manage RFP processes and client negotiations
• Maintain competitive intelligence and market knowledge
• Partner with sector leadership, Growth and Value, Operations, functional and technical subject matter experts, marketing, legal, Commercial, transition, and account management teams
• Develop staffing models, savings glide paths, technology offerings, financial models, pricing, operational costings, and client outcomes
• Identify, engage, and coordinate internal subject matter experts throughout the client journey
• Ensure tailored, competitive, financially viable solutions for each qualified prospective client
• Own or support RFP deliverables, site tours, integrated solutions, business planning, and client presentations
• Develop a realistic pipeline, actively prospect, and drive net-new business opportunities
• Qualify opportunities and leverage data from prior pursuits to develop competitive intelligence
• Follow and improve sales processes, protocols, training, and technology
• Provide input into service-line products, pricing methodology, future trends, and tactics
• Participate in monthly pipeline calls and share best practices
• Coordinate Solutions Team, Business Development Managers, and Pricing Managers to create solutions, responses, and presentations
• Support account mobilisation, operational hand-off, client communications, and stakeholder coordination
• Build technical M&E solutions for enterprise clients, including organisational design, transition, and stabilisation planning
• Identify and mitigate risks and opportunities in pricing, mobilisation, and delivery
• Develop go-to-market strategies with clients for technical M&E services

IT Support

• Onboard new assignments, including data conversion, configuration, and data loading
• Administer systems, including configuration, security management, maintenance, updates, and technical support
• Maintain change management procedures for upgrades, hotfixes, stored procedures, and SQL enhancements, and support control compliance
• Assist with Yardi hardware and software upgrade initiatives through planning, testing, deployment, and validation
• Support development of user training materials and documentation for new system features, reporting, and operational processes
• Stay informed of AI capabilities introduced by application vendors and assess their operational value
• Write custom reports in YSR and SQL

Manager, IT Solutions Design

Customer Success Manager

• Own the end-to-end success of client relationships on the Azara analytics and insights platform
• Manage technical project planning, management, and execution during onboarding and delivery
• Manage solution deployment in cooperation with analysts, implementation specialists, engineers, and testers
• Manage and report delivery risks and issues
• Manage user acceptance testing and release plans
• Manage communications with stakeholders, business transition teams, and business and IT management
• Oversee application configuration and support while liaising with cross-functional teams in a matrix environment
• Advise and enable clients on Azara platform capabilities and evolving business needs
• Monitor platform usage and adoption trends, identify at-risk or under-utilizing users, and drive enablement plans
• Build and present value realization cases, demonstrate ROI, and identify use-case expansion opportunities
• Maintain knowledge of product features and proactively enable clients on new capabilities
• Ensure positive account and client sentiment throughout the relationship lifecycle
• Support BAU processes and identify continuous improvement opportunities in analytics
• Capture client feedback and enhancement requests for product and engineering teams

Director, Analytics, Client Success

Administration

• Abstract and input critical data into the contract management system
• Manage onboarding for landlords and vendors, including documentation and ticketing system entry
• Collaborate with departments to facilitate contract execution and address issues
• Conduct monthly reviews, audits, and processing of contractual payment obligations
• Oversee purchase order processing and payment requests, ensuring proper approvals
• Resolve internal and external inquiries about payments, vendor onboarding, and contractual obligations
• Monitor and act on critical dates for contract renewals and terminations
• Perform administrative tasks and contribute to special projects

VP Project Controls, Data Centers

Senior Vice President, Data Centers

Workspace Experience Manager

Project Manager, PDS Projects

Regional Maintenance Manager

Assistant Specialist, Strategic Sourcing

Senior Portfolio Sustainability Manager

Sales Solutions Director

Facilities Operations Coordinator

EHS Specialist

Facilities Coordinator

Sales Solutions Director

Manager, IT Solutions Design

Director, Analytics, Client Success

Contract Administrator