Marsh McLennan

Marketing

• Develop clear, differentiated positioning and messaging frameworks for products, solutions, and platforms
• Ensure consistent messaging across all channels and touchpoints
• Lead go-to-market strategy for new products, enhancements, and features
• Define target segments, buyer personas, and customer profiles
• Develop launch playbooks aligned with cross-functional goals and timelines
• Create and maintain education and sales tools, including thought leadership, one-pagers, case studies, and product guides
• Equip business and sales teams with targeted value propositions and competitive messaging
• Partner with sales to develop regional-specific targeted campaigns
• Monitor the competitive landscape and synthesize insights into actionable strategy
• Analyze marketing results and customer impact to inform positioning and roadmap priorities
• Track market trends and broker/insured behavior to identify marketing opportunities
• Develop thought-leadership and educational materials with marketing content teams and carrier partners
• Partner with publications and associations on thought-leadership and campaigns
• Contribute to initiatives that elevate brand credibility and market authority
• Consider impacted regions and markets in content, campaigns, and go-to-market strategies
• Collaborate with business, sales, operations, and leadership on strategy and priorities
• Serve as a marketing stakeholder with leadership
• Set clear KPIs and measure marketing impact
• Lead planning and execution of client-facing events
• Partner with sales and business teams on industry conference participation

Senior Marketing Specialist

General

• Provide support to local Associate Safety Consultants and Safety Consultants
• Support consultants with in-office tasks and field work
• Help clients improve their overall risk management strategies
• Work directly with multiple teams while supporting actual clients
• Learn the basics of insurance programs

Safety Intern

Account Manager

• Manage a portfolio of clients to maintain, strengthen, and expand the client base
• Build and maintain a professional network with peers and stakeholders in relevant industries
• Prepare and deliver pitches and presentations to prospective and existing clients
• Work closely with insurance specialists to perform insurance due diligence for clients and financiers
• Collaborate with insurance specialists to structure and deliver insurance solutions for M&A transactions and other client risk scenarios
• Ensure all insurance placements comply with applicable regulations, internal policies, and audit requirements
• Support the team with other ad hoc projects, analysis, and tasks as required

Senior Account Manager – Private Equity and M&A

• Manage a portfolio of clients to maintain, strengthen, and expand the client base
• Build and maintain a professional network with peers and stakeholders in relevant industries
• Prepare and deliver pitches and presentations to prospective and existing clients
• Perform insurance due diligence for clients and financiers with insurance specialists
• Structure and deliver insurance solutions for M&A transactions and other client risk scenarios
• Ensure all insurance placements comply with applicable regulations, internal policies, and audit requirements
• Support the team with ad hoc projects, analysis, and tasks as required

Senior Account Manager – Private Equity, M&A

Manager

• Manage and resolve complex, high-risk, sensitive and escalated claims in a timely manner
• Build and maintain relationships with claimants, members, authorised representatives, insurers and trustees
• Provide personalised case management and advocacy
• Process and peer review high-risk claims work
• Coach and train GSD colleagues and Insurance Services team members on claims processes, systems and product knowledge
• Contribute to process improvements, documentation and knowledge sharing
• Provide technical guidance, coaching and support to colleagues
• Deliver a high-quality claims experience

Senior Claims Case Manager

Actuary

• Support consultants and actuaries in analyzing business problems using data, research, and structured problem-solving
• Conduct industry and market research to inform client recommendations
• Assist in developing presentations, financial analyses, exhibits, analytical summaries, and other client deliverables
• Collaborate with project teams, consultants, and actuaries to support engagement execution and client service
• Support actuarial analyses related to pricing, forecasting, financial performance, valuation, reserving, loss forecasting, and risk financing
• Work with healthcare datasets to identify trends and develop insights
• Assist with actuarial modeling, assumption reviews, sensitivity testing, benchmarking, and business intelligence initiatives
• Participate in actuarial bootcamp presentations, case studies, and mentorship sessions

Actuarial Internship

Operations

• Handle documentation received from insurance brokers using foreign language capabilities daily
• Perform data entry in internal systems with strong attention to detail
• Identify opportunities for improvements and share ideas
• Communicate with stakeholders
• Support operations across policy management, claims, procurement, data management, billing, sales support activities and related services
• Work with business and colleagues across Europe

Operations Specialist, Dutch

Client Partner

• Manage a portfolio of large/jumbo client accounts with 5,000+ employees
• Ensure client satisfaction and address escalated issues effectively
• Grow client revenue by establishing internal and external networks and channels with key buyers
• Generate new business opportunities
• Develop and maintain process rigor on business development leads
• Track activities and drive teams toward success
• Navigate internal networks to bring together cross-LOB and Marsh teams
• Create tailored solutions that meet client needs
• Collaborate with Marsh People & Investments consultants and thought leaders
• Design strategic growth plans
• Engage C-suite executives in client and prospect organizations
• Establish trusted advisor relationships with Tri-State clients

Senior Client Manager

Administration

• Oversee the day-to-day management and development of clients and their team
• Maintain professionalism and urgency to meet client and participant expectations
• Maintain extensive contact with clients and Mercer consultants
• Serve as a subject matter expert on client plans and administrative procedures
• Act as the key resource for day-to-day issues
• Ensure the team delivers quality service and meets accuracy and time standards
• Direct the team in handling plan- or client-specific questions
• Keep the team updated on plan and benefit regulations through training and development
• Manage client business processes and identify areas for continued improvement
• Support more than one client team based on project scope and complexity
• Embrace AI and technology-enabled tools

Senior Team Leader – Pension Administration

• Draft reports and communications based on input from local Mercer consultants
• Liaise with Mercer consultants globally to draft responses to client questions on non-US benefits issues
• Work with the project manager on significant multi-country projects, including country benefit set-ups, benchmarking reports, international benefit program pooling, and program implementation
• Serve as a day-to-day contact and liaison for global benefits coordination
• Communicate timelines and deliverables
• Consolidate information for review by senior consultants
• Develop queries on local consultants’ input for discussion with the project manager
• Assist senior consultants with reviewing client needs, recommending approaches, and implementing benefit program strategies
• Acquire knowledge of the global vendor marketplace, plan designs, and renewal processes for health and risk group benefit programs
• Self-manage an internship research project on global benefits trends
• Present research findings at the end of the internship

Summer Intern – Benefits

Client Services Representative

• Provide exceptional client service
• Oversee insurance programs
• Manage transactions
• Update client information
• Negotiate coverage terms
• Collaborate closely with the account servicing team
• Address inquiries
• Maintain data integrity
• Interpret complex documents

Senior Client Service Representative – Business Insurance

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts
• Contribute to sales work for complex, high-priority accounts owned by senior colleagues
• Develop sales and retention strategies for client accounts
• Leverage understanding of client needs, market trends, and product and service offerings
• Conduct client analyses and create customized product and solution recommendations
• Address escalated issues in a timely and effective manner
• Ensure client relationships remain positive and deliverables meet promised timelines
• Engage and nurture relationships and professional networks within client organizations
• Attend and participate in industry events and conferences
• Represent the company and maintain proximity to the relevant market
• Use AI and technology-enabled tools

Senior Client Manager – Voluntary Benefits

Risk

• Lead the design and implementation of a standardized operational risk and internal control framework for Marsh’s brokerage and advisory environment
• Drive operational risk event, issue, and remediation management, including incident triage, root cause analysis, closure validation, and corrective actions
• Build and enhance key risk indicators, dashboards, thematic reporting, and executive-level governance materials
• Partner with business, operations, and technology leaders to embed control-by-design into transformations, new products, vendor changes, and operating model enhancements
• Lead or support operational resilience efforts, including scenario analysis, continuity planning, and coordination across critical business services and third-party dependencies
• Connect the First, Second, and Third Lines to strengthen risk governance, control execution, and closure of findings
• Serve as a technical practice leader and strategic partner to the First Line
• Partner with Risk & Compliance and Internal Audit

Operational Risk Leader

Head of Department

• Lead North America Client Relationship Management and Claims Consulting & Advocacy within Client Support Services
• Drive strategic client relationship management and support strategic and high-profile client accounts
• Serve as a senior client contact and escalation point for reinsurance accounting, claims, and post-placement service matters
• Oversee significant client projects and service initiatives across functions and geographies
• Lead client meetings, strategic account reviews, and service discussions
• Provide senior advice and advocacy on significant, complex, disputed, or strategically important reinsurance claims
• Guide coverage interpretation, claims presentation, recovery strategy, market negotiation, and dispute resolution
• Build relationships with reinsurers, claims executives, adjusters, legal counsel, and market participants
• Lead claims consulting and advocacy activities during major catastrophe and systemic loss events
• Coordinate catastrophe-response resources and client communications
• Lead, coach, and develop the North America Relationship Management and Claims Consulting & Advocacy teams
• Establish performance expectations, governance, quality standards, performance measures, and operating procedures
• Develop succession and talent plans
• Use data, analytics, benchmarking, and market intelligence to improve client advice and decision-making
• Represent the organization at industry conferences, client events, and market forums
• Drive continuous improvement in service quality, efficiency, and client outcomes while ensuring compliance

Head of Client Relationship Management & Claims Advocacy

Insurance

• Manage execution of individual project workstreams
• Develop hypotheses, manage data collection, create models, and conduct analyses
• Conduct primary and secondary research
• Creatively address information limitations and surface insights
• Synthesize findings into written presentations
• Review and discuss findings with clients and other stakeholders
• Support the Partner group in project delivery through accurate, high-quality execution
• Work collaboratively with global insurance and asset management consulting teams