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much. ConsultingCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading sales initiatives and account management within the IT and software sectors, focusing on client satisfaction and long-term partnerships. Proficient in negotiating contracts and transforming client feedback into actionable sales opportunities.
Highest-signal resume keywords
Customer Success ManagementB2B Sales ExperienceContract NegotiationClient Relationship BuildingFluent in English and German
About the role
Key responsibilities & impact- Lead all sales and upselling initiatives for Managed Services, including BI, Hosting and advanced support packages
- Guide clients through service offerings and identify evolving needs
- Negotiate contracts to ensure long-term, mutually beneficial partnerships
- Transform support interactions and client feedback into actionable sales opportunities and process improvements
- Partner with operational teams to ensure seamless service delivery
- Maintain focus on client satisfaction and account growth
- Take ownership of the Support Hub's commercial success
- Build out the commercial wing of the Support Hub and implement new ideas
Requirements
What you’ll need- Relevant university degree
- At least 2 years of proven experience in Customer Success, Account Management or B2B Sales
- Ideally experience within the IT, software, or digitalization sectors
- Proactive, sales-driven mindset
- Ability to pitch solutions, handle objections and close deals
- Flexibility to juggle multiple projects across different functions, teams, and industries
- Open, customer-centric personality
- Excellent written and verbal communication skills
- Proven ability to build strong, meaningful, long client relationships
- Fluent in English (C2)
- Highly proficient in German (B2 or higher)
Benefits
Comp & perks- 6-month probation period
- 26 days of annual leave
- Flexible working
- Sales commissions (uncapped)
- Top insurance
- Self-learning budget
- State-of-the-art equipment
- Short, flexible decision-making paths and lean processes
- Freedom to shape company processes and implement ideas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyUpselling TechniquesSolution PitchingObjection HandlingProject Management
Soft Skills
Proactive MindsetCustomer-Centric ApproachExcellent Communication SkillsFlexibilityTeam Collaboration
Certifications & Qualifications
Relevant University Degree
Industry Keywords
Managed ServicesBusiness IntelligenceHostingDigitalizationClient Satisfaction