Oregon Department of Human Services

Operations

• Provide ongoing evaluation, competency review, personalized training, and in-service training to NFSU staff
• Help ensure the quality and adequacy of care and services received by residents in Oregon long-term care nursing facilities
• Monitor changes in federal and state regulations affecting nursing facility care standards
• Develop and provide training for Client Care Surveyors on survey updates and trends
• Analyze data and recommend actions to NFSU management based on identified trends
• Conduct proficiency reviews for surveyors and revise training programs based on results
• Plan, develop, and deliver training programs covering professional and clinical skills and federal training requirements
• Coordinate statewide surveyor training conferences with outside clinical and survey professionals
• Provide written clarification on complex survey processes and regulatory interpretations
• Provide technical assistance on educational materials, survey processes, and regulatory requirements
• Evaluate and report on training-program effectiveness at individual and statewide levels
• Review and analyze reports for defensibility and quality and make recommendations
• Coordinate with NFSU management, professionals, support staff, APD, agency, and AAA staff
• Participate in staff field activities, learning experiences, and projects requested by Department management
• Travel frequently in-state, including overnight stays, to facilities, meetings, and trainings

NFSU Improvement Training Analyst – Operations and Policy Analyst 3

Chief Technology Officer

• Manage internal data governance in accordance with statewide policy
• Establish and manage a data governance program within the agency
• Create and submit a biennial Data Governance Plan to the State Chief Data Officer every even-numbered year
• Lead data steward duties
• Manage IT-related responsibilities
• Work closely with staff, leadership, and stakeholders to support OPDC’s mission and strategic goals
• Perform other duties as assigned

Deputy Chief Information Officer

• Lead full-lifecycle IT project management from initiation through closeout, including charters, schedules, risk registers, and status reporting
• Maintain and analyze the Information Services project portfolio
• Build dashboards, KPIs, and executive-level performance reporting
• Administer PMO governance processes, including project intake and governance reviews
• Prepare materials for leadership and oversight committees
• Improve PMO methodologies, templates, and business processes through process mapping and stakeholder facilitation
• Serve as a liaison across business units, Information Services teams, and vendors
• Coordinate technology implementations and resolve project issues
• Research project management best practices and statewide IT standards
• Support technology projects that advance youth safety and services statewide

Operations & Policy Analyst 2 – PMO Analyst

Legal Assistant

• Draft, finalize, and proofread case-related correspondence and pleadings
• Prepare exhibits, court documents, subpoenas, and witness fees
• File documents electronically and in hard copy with appropriate venues
• Enter information into case management systems
• Schedule follow-ups and monitor case activity and critical legal deadlines
• Create, maintain, file, and organize case files
• Schedule meetings, appointments, hearings, depositions, and interviews
• Maintain reminders for important court deadlines
• Contact government agencies and communicate with state and federal officials
• Use internet databases to gather information and search for addresses and court information
• Update and review charts for accurate case information
• Obtain information and materials requested by attorneys or courts
• Complete duties of other clerical staff and train other section clerical staff as needed
• Perform special projects assigned by section attorneys
• Review state, county, and federal rules of practice and procedure

Legal Secretary – Civil Enforcement Division

Procurement

• Negotiate and develop solicitations and contracts, intergovernmental agreements, and grant agreements for OHA and ODHS
• Ensure procurement and contract documents comply with federal and state laws, Oregon Administrative Rules, agency policies and procedures, and established criteria
• Serve as a primary liaison between ODHS and OHA
• Support the Rural Health Transformation Program, a federal-state collaborative strengthening rural health care access, quality, and sustainability
• Coordinate investments and partnerships across state agencies, local providers, and community partners
• Advise program staff on procurement and grants processes, sequencing, documentation, approvals, and timelines
• Provide technical assistance to internal and external partners, contractors, vendors, and program staff
• Manage projects, goals, plans, logistics, timelines, and shifting priorities
• Develop and maintain systems for tracking, organizing, and reporting information
• Coordinate work across divisions, agencies, Procurement, DOJ, fiscal services, program leadership, and external partners
• Lead and influence cross-functional work without direct supervisory authority
• Assess the political and institutional environment in which decisions are made and implemented
• Coordinate work and communication in virtual environments while managing multiple priorities

Procurement & Contract Specialist 3 – Rural Health Transformation Program

Business Operations

• Provide PERS with an enterprise view of all product lines
• Lead the Product Owner Team
• Support programs that continue to serve the retirement system
• Work within the Modernization Program section and Modernization Division
• Help develop solutions and implement critical agency decisions
• Administer public employee benefit trusts so the right person receives the right benefit at the right time

Product Owner, Team Manager – Business Operations

Data Coordinator

• Support data oversight functions for the agency’s Production section
• Protect the Department’s investment and manage data integrity and consistency
• Use data and tools to inform underwriting practices
• Identify gaps in training needs
• Facilitate and streamline underwriting and closing processes
• Conduct quality analysis of data systems
• Coordinate and analyze forecasting of production pipelines
• Track and report production status for managers
• Administer and support federal- and state-funded multifamily rental housing resources
• Occasional travel on official State business may be required

Communications

• Serve as the agency’s senior-level strategic communications expert for Oregon’s road usage charge program and HB 3991 implementation
• Plan and develop public affairs and public information/education campaigns
• Inform the public about who needs to pay the road usage charge and how to pay it
• Help set program policy and provide strategic communication counsel to management
• Create and manage strategic communications for the Governor’s Office, legislature, and federal, state, and local officials
• Represent ODOT at meetings, public groups, and with the media
• Develop and implement communication strategies and long-range plans
• Plan and lead statewide marketing and outreach efforts
• Establish communication policies, procedures, and standards
• Evaluate and prepare reports and recommendations
• Develop, procure, and manage consultant contracts for public marketing and education campaigns
• Build and maintain partnerships with governments, community organizations, private-sector partners, state agencies, and news media
• Respond to media inquiries and guide leadership
• Develop and supervise digital and physical communication materials
• Work outside traditional hours and travel statewide as needed

Communications Strategist

Consultant

• Perform technical work applying safety engineering principles to prevent and control occupational safety hazards
• Work with employers, managers, employer associations, and employees to develop voluntary methods for safe and healthful workplaces
• Lead occupational safety consultations
• Analyze safety and health issues
• Assist other staff with solving problems
• Work collaboratively with diverse groups
• Operate independently in a remote location and very small office without a manager

Occupational Safety Consultant – Occupational Safety Specialist 3

Administrative Assistant

• Process and review incoming injury claims, forms, and correspondence to determine lien eligibility
• Enter, maintain, and update information in department case management and database systems
• Prepare, process, and maintain personal injury lien documents, certified copies, legal correspondence, lien releases, and related records
• Ensure compliance with applicable laws, rules, regulations, and agency policies
• Maintain and organize electronic and paper filing systems, case records, and documentation
• Monitor, reconcile, and report lien recoveries, payments, and other financial activity
• Maintain databases, balance records, and produce monthly performance and reconciliation reports
• Respond to inquiries from clients, attorneys, providers, county offices, and staff
• Explain program processes and direct requests to appropriate resources
• Create new cases, image and index documents, process medical refund information, and maintain case tracking across multiple information systems
• Cross-train in program functions and assist with special projects
• Support assault restitution and class action processes as needed
• Contribute to departmental operations and continuous service delivery

Liens Specialist, Administrative Specialist 1

Bilingual

• Develop communication strategies for statewide fire and life safety outreach
• Create engaging multilingual content
• Support media relations
• Collaborate with culturally specific organizations to strengthen outreach and resilience across Oregon
• Manage digital content for websites and social media
• Craft agency messaging
• Translate and adapt materials
• Represent the agency at community events
• Serve as a bilingual spokesperson during emergencies
• Advance statewide wildfire preparedness efforts and equity-centered communication practices
• Travel in-state to events and meetings as needed

Bilingual Public Affairs Specialist

• Assist the Veterans Trust Officer in carrying out the Director’s obligation as conservator
• Pay routine bills within budgeted guidelines after budgets are established
• Respond to simple requests for funds from and for protected persons
• Work with medical providers, merchants, utility companies, government agencies, and community resources
• Ensure obligations are met and benefits are received
• Promote a positive, equitable, respectful, and inclusive work environment
• Periodically travel to the ODVA Salem office and sites around Oregon as needed

Administrative Specialist 2 – Trust Officer Assistant

Investigator

• Independently investigate complex discrimination and non-compliance allegations, especially Oregon Saves enforcement and related Civil Rights Division matters
• Manage a high-volume caseload and ensure timely, thorough, legally sound case processing
• Review complaints for jurisdiction and identify key issues
• Collect evidence through document analysis, data review, and witness interviews
• Conduct interviews with complainants, respondents, and witnesses using multiple communication methods
• Apply relevant laws and regulations to develop supported findings and draft determinations for management review
• Facilitate settlement discussions, mediation, and conciliation
• Draft enforceable agreements
• Coordinate with the Oregon State Treasury and act as a liaison
• Develop routine reports for Oregon Saves-related matters
• Maintain accurate and compliant case files and inter-agency trackers while meeting performance metrics and deadlines
• Provide case support for internal and external inquiries, including reporting and testimony as needed
• Contribute to a professional, collaborative work environment supporting equity and inclusion

Senior Civil Rights Investigator – Limited Duration

Executive

• Provide confidential, high-level executive administrative and operational support to the Director’s Office
• Directly support Deputy Directors and designated executive leadership members
• Coordinate complex schedules and manage sensitive communications
• Support executive decision-making processes and effective day-to-day operations of the Director’s Office
• Collaborate with executive support staff to ensure continuity, quality control, and enterprise-level coordination
• Manage the Deputy Directors’ and Strategic Initiatives Director’s calendars
• Prioritize commitments, assignments, and responsibilities based on agency priorities, statutory timelines, executive direction, and organizational needs
• Handle sensitive, confidential, personnel-related, legislative, and politically sensitive information
• Track agency initiatives, executive assignments, and organizational priorities
• Ensure timely completion of deliverables and accountability for outcomes
• Complete special projects and assignments requested by executive leadership
• Coordinate and manage follow-up actions from projects, assignments, and meetings
• Provide front desk coverage at the Public Service Building
• Work occasional evenings, weekends, and travel as needed to support executive leadership activities