Oregon Department of Human Services

System Administrator

• Design and implement systems and solutions to facilitate the department’s business
• Act as a subject matter expert supporting other IT functions
• Provide server systems and domain design, configuration, administration, ongoing maintenance, and security
• Support the agency’s technology infrastructure, including network administration, system administration, application development, database solutions, data governance, information security, and technical support

Systems Administrator – Information System Specialist 7

Financial Planning and Analysis

• Provide support to the Budget Planning and Analysis Unit
• Perform budget analysis activities, project management, budget monitoring, and related activities
• Support budget development and complex forecasting of cost impacts
• Evaluate expenditures against budgets to ensure programs have sufficient revenues
• Participate in policy strategy development and analyze financial impacts of proposed policies
• Provide data to agency, legislative, executive, governmental, and non-governmental officials
• Develop in-depth expertise on assigned programs and budgets
• Analyze budgets, programs, and proposals for potential impacts on eliminating health inequities by 2030
• Coordinate research for further policy consideration
• Prepare and deliver reports to executive leadership, legislators, and stakeholders
• Lead and coordinate complex cross-functional projects and multiple deliverables

Senior Budget Analyst

Agent

• Serve as an Innovator Agent assigned to Coordinated Care Organization (CCO) regions
• Understand regional health needs, health-resource strengths and gaps, and communicate them to OHA
• Support statewide and local policy and legislation development, systems change, and coordination
• Research and support adoption of health care transformation best practices and strategies
• Advance equity-based local decision-making
• Facilitate cross-agency and cross-partner efforts
• Elevate Oregon Health Plan member voice within CCO operations
• Connect OHA with local community strengths, needs, and gaps
• Link CCO, OHA, and community initiatives
• Build relationships connecting OHA, local community organizations, and CCOs
• Share innovations and successful practices with CCOs, OHA, and national audiences
• Translate statewide health-equity priorities into local adaptation and implementation
• Engage communities facing health inequalities in CCO and community health work
• Conduct meetings, outreach, and stakeholder engagement across assigned regions
• Travel extensively through the assigned Central Willamette Valley and Central Oregon Coast regions

Innovator Agent

Manager

• Provide leadership and direction for statewide programs and all region employees
• Develop and implement short- and long-term transportation plans and emergency event plans with internal and external partners
• Direct plan development, program development, program management, project design, construction contracts, maintenance and operations
• Oversee personal services, projects, budgets and spending
• Monitor maintenance and operations conditions and construction projects through routine tours and crew engagement
• Manage delivery of capital improvement and other projects
• Coordinate with local governments, the public, state representatives and media to gather information and set priorities
• Guide the region’s management team and oversee personnel actions, performance management and budget administration
• Represent the region at meetings, respond to questions or concerns, and communicate with internal and external partners
• Remain on call 24 hours a day, seven days a week, including holidays
• Travel extensively within the region and statewide

Regional Manager

General

• Operate equipment necessary to maintain and repair roadways, highways, bridges and structures
• Work with the traveling Region 2 striping crew from approximately May 1 through October 31
• Work with the Detroit maintenance crew from November 1 through April 30
• Perform manual labor to repair roadway surfaces and shoulders
• Operate a wide variety of light and heavy equipment
• Maintain drainage systems; dig and clean ditches; repair culverts, inlets and erosion
• Repair guardrails, barriers, milepost markers, delineators and fences
• Set up traffic control operations and control and flag the traveling public and work crews
• Complete snow removal, plowing, deicing and sanding operations
• Dispose of debris, clear brush and mow grass
• Apply specific pesticide and herbicidal sprays on roadside vegetation
• Complete minor service and repair of equipment, tools and motorized equipment
• Apply, maintain, remove or replace roadway striping and legends
• Assist with emergency cleanup and traffic control after incidents, storms and spills

Highway Maintenance Specialist – Split Position

• Provide financial and budget advice to the Budget Planning and Analysis Unit of the Fiscal Operations Division and Chief Financial Officer's Office
• Perform complex and large-scale analyses and forecasts
• Provide guidance and mentorship to staff through the biennial budget build process
• Work across divisions and other state agencies to align budgets and processes
• Advise on state and federal budgeting and financial processes and systems
• Support policy development for new programs and services
• Support management, leadership, and staff through budget development and complex forecasting of cost impacts
• Ensure programs are supported by sufficient revenues
• Participate in policy strategy development and analyze financial impacts of proposed policies
• Analyze large and complex datasets to create fiscal impacts and conduct research with state health providers
• Lead and advise budget requests for policy development
• Analyze budgets, programs, and proposals for impacts on OHA's health equity goal
• Coordinate research for further policy consideration and inclusive services
• Interact with legislative, executive, governmental, and nongovernmental offices, federal government, jurisdictions, and communities across Oregon
• Provide technical expertise in budgets and programs, along with leadership, communication, problem-solving, critical-thinking, innovation, and decision-making support
• Support OHA's goal to eliminate health inequities by 2030

Senior Budget Analyst Lead – Operations and Policy Analyst 4

Representative

• Advocate for Veterans and eligible people with businesses, industry, and community-based organizations
• Plan, conduct, and participate in job and career fairs
• Conduct employer outreach, including facility tours and interviews with current employees
• Assist with job placement and job development for Veterans, eligible persons, and DVOP-eligible populations
• Facilitate job search workshops and groups in conjunction with employers
• Work with unions, apprenticeship programs, businesses, and business organizations to promote and secure employment and training for Veterans
• Develop veteran service delivery strategies in the state workforce system
• Educate WorkSource Oregon staff about current Veterans’ employment initiatives and programs
• Provide regular updates on veteran services and programs
• Serve as an active member of the WorkSource Oregon Business Services Team

Local Veterans' Employment Representative, Business & Employment Specialist 2

Compliance

• Conduct investigations by collecting, reviewing, and analyzing records, evidence, documents, and data
• Conduct on-site inspections to ascertain compliance with laws
• Research online databases and websites to collect case details and information
• Interview claimants, complainants, employers, attorneys, union representatives, public officials, witnesses, and others
• Document interviews through written statements and contact reports
• Perform complex wage calculations using Microsoft Excel
• Analyze a high volume of claims and complaints to ensure timely processing
• Monitor employer business practices and conduct compliance reviews and audits
• Consult with government agencies to clarify regulatory issues and support enforcement activities
• Interpret and apply laws, rules, and policies to case findings
• Determine outcomes or prepare cases for administrative hearings or referral to the Department of Justice for litigation
• Facilitate dispute resolution through mediation, negotiation, or referral
• Negotiate settlements and compliance agreements to recover wages and ensure compliance
• Prepare correspondence, demand letters, orders of determination, settlement agreements, compliance agreements, and other documentation
• Participate in task forces, research changes in state or federal laws, and perform special assignments
• Conduct occasional evening/weekend field work and travel, including possible overnight stays

Labor Standards Investigator, Compliance Specialist 2

• Manage utility activities, budgets, documentation, certification and compliance for assigned transportation projects
• Identify and resolve utility conflicts and coordinate relocations during project development
• Provide technical utility support, including plan reviews, utility plans, special provisions and design recommendations
• Coordinate utility relocations during construction
• Assist with resolving construction issues, claims and change orders
• Administer utility relocation reimbursement, including eligibility, costs and payment documentation
• Make technical and regulatory decisions regarding utility conflicts, relocations and compensable rights
• Build relationships and negotiate with utilities, municipalities, consultants and project teams
• Maintain project schedules and support delivery within budget
• Travel throughout Region 1 and occasionally statewide
• Perform field work in varying terrain, weather, and construction environments

Right of Way Utility Specialist

Program Specialist

• Provide care coordination for adults in custody releasing from treatment into the community
• Assist with housing, transportation, clothing, SUD aftercare, mentoring, medical, and mental health referrals
• Collaborate with system stakeholders to identify resources
• Refer adults in custody to community providers for care
• Perform assessment, treatment planning, psychosocial skills development, behavior management, milieu management, case management, and care coordination
• Facilitate groups as needed
• Interact with institution staff, agencies, individuals, and groups interfacing with ODOC
• Travel and work on rotating shifts between Coffee Creek Correctional Facility in Wilsonville and Columbia River Correctional Institution in Portland
• Work inside an adult prison and maintain vigilance while interacting with adults in custody

Behavioral Health Specialist 1, Substance Use Disorder Treatment Program

Investigator

• Investigate allegations involving violations of the Oregon Insurance Code, financial fraud, dishonest practices, employee theft, misrepresentation, and unfair trade practices
• Lead or participate in multi-jurisdictional investigations with city, county, state, and federal law enforcement and regulatory agencies
• Coordinate with the Department of Justice to conclude investigations
• Conduct fact finding, collect and preserve evidence, examine records, locate and interview witnesses, and prepare investigation reports for administrative hearings or court

Enforcement Investigator, Investigator 3

Claims Specialist

• Review and evaluate CVC applications and supporting documentation to determine eligibility under Oregon statutes and administrative rules
• Interpret and apply Oregon Revised Statutes Chapter 147, Oregon Administrative Rules, and the Oregon Criminal Code
• Manage approximately 2,000 active claims annually throughout their life cycle
• Communicate with applicants, medical providers, law enforcement, advocates, and community partners by phone and email
• Compose administrative orders, requests for information, and inquiry responses
• Evaluate reconsideration requests and respond to applicants
• Assist with preparation and defense of claims appealed to the Workers’ Compensation Board, including testifying when necessary
• Authorize payments of up to $47,000 per claim for eligible crime-related expenses
• Evaluate medical documentation, treatment costs, chart notes, and treatment plans
• Explain application decisions, services, program processes, funding limits, and compensation requests
• Provide documentation and testify at restitution hearings virtually or in person
• Rotate as Examiner of the Day and provide coverage for other examiners and claims specialists
• Provide administrative support and training to staff, claims examiners, and service providers
• Perform other duties as assigned

Claims Examiner – Crime Victim and Survivor Services Division

• Conduct investigations to determine employer compliance with workers’ compensation coverage requirements and the subjectivity of injured workers
• Gather and analyze information
• Interpret workers’ compensation laws, rules, and policies
• Issue proposed orders and impose sanctions for noncomplying employers
• Provide technical assistance to regulated employers
• Educate employers and increase awareness of workers’ compensation coverage requirements
• Work within the Workers’ Compensation Division, which administers, regulates, and enforces Oregon workers’ compensation laws and rules

Field Investigator, Compliance Specialist 2

• Review intake questionnaires and determine whether allegations qualify for a formal civil rights complaint
• Contact and interview complainants to gather details, clarify facts, and assess discrimination or retaliation allegations
• Apply civil rights protections and relevant state and federal laws
• Determine whether complaints should be drafted
• Prepare legally sufficient complaint documents for further investigation
• Track statutes of limitations and ensure timely filing
• Assist with sending complaint forms and processing documentation
• Respond to complex public inquiries
• Support outreach and public presentations about BOLI services as needed
• Communicate with coworkers and supervisors through chat, video calls, conference calls, and telephone
• Occasionally travel to job sites across Oregon

Intake Investigator

• Coordinate emergency preparedness activities and build partnerships across social service networks
• Assess disaster-related impacts to social service programs, facilities, individuals, and social service providers
• Develop strategies, priorities, and long-term recovery plans
• Collaborate with community-based organizations, government partners, tribal governments, and Long-Term Recovery Groups
• Coordinate recovery planning efforts and address service capacity gaps
• Support business continuity planning and provide prioritized resources for individuals with disabilities and functional needs
• Increase community awareness of disaster social service resources
• Provide disaster recovery services including assessments, advocacy, referrals, financial assistance, and long-term recovery planning
• Interview survivors and evaluate psychosocial, cultural, financial, and medical conditions
• Coordinate services across agencies and community partners and serve as the primary point of contact for survivors
• Maintain case files, collect program data, ensure confidentiality, and conduct ongoing needs assessments
• Support individuals and families in accessing state programs, community resources, and workforce opportunities
• Identify barriers, negotiate alternative resources, issue support payments, and screen for mental health concerns
• Facilitate preparedness activities, develop trainings and resources, deliver workshops, and provide technical guidance
• Lead disaster assessments covering housing, food assistance, unemployment support, legal services, crisis counseling, and case management
• Develop and administer care plans and maintain communication with impacted individuals
• During disaster activations, prioritize emergency response duties and ensure timely delivery of mass care and human services