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Technical Sales Engineer
Owens CorningCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building materials and insulation, with a strong focus on customer engagement and technical support. Capable of translating customer needs into actionable product recommendations while collaborating with cross-functional teams to drive product development and market strategies.
Highest-signal resume keywords
Building Materials ExpertiseCustomer-Facing Technical Role ExperienceProject Management SkillsData Analysis ProficiencyCross-Functional Collaboration
About the role
Key responsibilities & impact- Serve as the primary technical contact for customers across polyiso insulation, roofing, gypsum, and related building envelope applications
- Develop a deep understanding of customer manufacturing processes, product requirements, and performance expectations
- Support product qualifications, customer trials, plant trials, and commercialization activities
- Identify opportunities to improve product performance, manufacturing efficiency, and overall customer value
- Provide technical troubleshooting and application support to customers and internal teams
- Capture and communicate customer needs, industry trends, and competitive intelligence to key stakeholders
- Act as the Voice of the Customer by translating customer requirements into actionable product and process recommendations
- Partner with commercial teams to develop market strategies and growth initiatives
- Collaborate with Operations and R&D teams to develop and execute product trials and technology improvements
- Identify emerging customer requirements and market trends that can influence future product development
- Lead and participate in cross-functional teams focused on enhancing products, services, and customer support
- Build strong working relationships across Marketing, Operations, Supply Chain, Commercial, and R&D organizations
- Document and share customer insights, technical findings, and market intelligence throughout the organization
- Support Key Account Managers in developing and executing growth strategies within targeted market segments
- Utilize technical expertise, data analysis, and customer feedback to drive business decisions and customer success
Requirements
What you’ll need- Bachelor's degree in Engineering, Chemistry, Materials Science, Chemical Engineering, or a related technical field
- 7+ years of experience in building materials, insulation, polyiso, roofing, gypsum, composites, or related industries
- Experience in a customer-facing technical role
- Experience leading cross-functional projects and initiatives
- Experience supporting product qualifications, plant trials, and customer-driven development projects
- Strong project management and problem-solving capabilities
- Strong analytical and data-driven decision-making skills
- Excellent communication, presentation, and collaboration skills
- Proven ability to build relationships with customers and internal stakeholders at all levels
- Ability to travel routinely to support customers across North America
- Preferred: Direct experience with polyiso insulation board manufacturing processes, technical support, or product development
- Preferred: Experience supporting roofing systems, gypsum products, coated materials, laminates, facers, or other building envelope applications
- Preferred: Knowledge of coatings, adhesives, nonwoven substrates, and process optimization
- Preferred: Familiarity with building codes, insulation standards, and roofing industry requirements
- Preferred: Experience partnering with Operations, R&D, and Commercial teams to deliver customer-focused solutions
- Preferred: Ability to influence product strategy through customer insights and market knowledge
- Preferred: Strategic mindset with the ability to balance technical expertise and business objectives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Polyiso InsulationRoofing SystemsGypsum ProductsProduct QualificationsTechnical SupportManufacturing ProcessesProcess OptimizationData-Driven Decision MakingCustomer-Driven DevelopmentBuilding Codes Knowledge
Soft Skills
Excellent CommunicationPresentation SkillsProblem-Solving CapabilitiesRelationship BuildingCollaboration Skills
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in ChemistryBachelor's Degree in Materials ScienceBachelor's Degree in Chemical Engineering
Industry Keywords
Insulation StandardsBuilding Envelope ApplicationsMarket StrategiesCustomer InsightsCompetitive Intelligence