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Head of Revenue Operations
Penn FosterCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations and GTM strategy, with a strong focus on analytics, forecasting, and pipeline management. Proven ability to lead cross-functional teams and drive productivity through technology and data governance.
Highest-signal resume keywords
Revenue Operations LeadershipGTM Strategy DevelopmentSalesforce ProficiencyAnalytical SkillsExecutive Presence
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the Chief Commercial Officer’s strategic advisor and chief of staff for commercial performance
- Architect the commercial operating model, including structure, governance, cadence, and decision rights, across Sales, Marketing, and Success
- Build, scale, and lead a unified Revenue Operations organization
- Shape GTM strategy across B2B and B2B2C motions, including segmentation, coverage, and resource allocation
- Lead annual GTM planning, segmentation, coverage, capacity modeling, and growth-target setting with Finance
- Partner on territory and quota design
- Own forecasting and pipeline discipline, including methodology, cadence, accuracy standards, and scenario rigor
- Establish governance forums such as business reviews, deal reviews, pipeline councils, and forecast calls
- Own commercial analytics, Board-level reporting, front-line manager tools, predictive and prescriptive insights, scenario modeling, win/loss analysis, and learner and partner health
- Establish enterprise data governance, KPI definitions, data quality, single source of truth, and asset ownership
- Define and track seller and enrollment productivity metrics
- Support enablement strategy and build onboarding and continuous-development programs
- Standardize opportunity management, deal and enrollment qualification, pipeline review, and sales methodology
- Own the GTM technology and data roadmap, including CRM, marketing automation, sales engagement, conversation intelligence, enablement, and data infrastructure
- Partner on incentive design and administration
- Collaborate with Sales, Marketing, Learner Success, program delivery, Finance, IT, and HR
Requirements
What you’ll need- 10+ years of progressive leadership in Revenue Operations, Commercial/Sales Operations, or GTM strategy
- Experience leading the function in a multi-segment business
- Experience operating in a private-equity-backed, transformation, turnaround, or post-acquisition environment is preferred
- Track record of building or transforming a RevOps function in a complex organization
- Deep experience across the full revenue lifecycle, including GTM planning, forecasting, pipeline, deal execution, productivity, retention/renewal, and analytics
- Comprehensive Salesforce experience and familiarity with marketing automation, sales engagement, conversation intelligence, enablement, and business intelligence
- Track record of using technology and automation to drive productivity
- Strong analytical skills and sales-forecasting experience
- Ability to define, articulate, and measure key GTM metrics across Sales, Marketing, and Customer/Learner Success
- Strong Excel skills required
- Tableau or comparable business-intelligence experience is a plus
- Experience across both B2B and B2B2C revenue motions is preferred
- Experience in education, services, subscription businesses, or private-equity portfolios is a plus
- Executive presence and influence skills to lead through peers across Sales, Marketing, Success, Finance, HR, and Technology
- Ability to prepare clear, concise performance narratives and materials for executive leadership, private-equity sponsors, and the Board
- Highly proactive and self-directed
- Ability to manage multiple concurrent deliverables and stakeholders with sound planning and resource-management discipline
- Bachelor’s degree required; MBA or other advanced degree welcomed
- Must reside and perform work within the United States
- Must be willing and able to travel as needed
- Must complete applicable pre-employment screening requirements
- Must complete federal employment eligibility verification through Form I-9
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Generous paid time off
- Sponsored volunteer opportunities
- 401K with company match
- Free access to all online programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GTM PlanningForecastingPipeline ManagementData GovernanceKPI DefinitionSales MethodologyProductivity MetricsScenario ModelingExcel ProficiencyTableau Experience
Soft Skills
Influence SkillsProactive LeadershipResource ManagementClear CommunicationStakeholder Management
Tools & Technologies
CRM SystemsMarketing AutomationSales Engagement ToolsConversation IntelligenceBusiness Intelligence Tools
Certifications & Qualifications
Bachelor's DegreeMBA or Advanced Degree
Industry Keywords
B2BB2B2CPrivate-EquityTransformationTurnaroundSubscription BusinessesEducation Services