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Head of Revenue Operations
Penn FosterCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations and GTM strategy, with a strong focus on analytics, forecasting, and operational infrastructure. Proven ability to lead cross-functional teams and drive productivity through technology and data governance.
Highest-signal resume keywords
Revenue Operations LeadershipGTM Strategy DevelopmentSalesforce ExpertiseAnalytical SkillsData Governance
About the role
Key responsibilities & impact- Serve as the Chief Commercial Officer’s strategic advisor and chief of staff for commercial performance
- Architect the commercial operating model, including structure, governance, cadence, and decision rights
- Build, scale, and lead a unified Revenue Operations organization
- Shape go-to-market strategy across B2B and B2B2C motions
- Own the operational infrastructure across demand, enrollment, retention, and expansion
- Lead annual GTM planning, including segmentation, coverage, capacity modeling, and growth-target setting
- Partner with Sales on territory and quota design
- Own forecasting and pipeline discipline
- Establish governance forums, including business reviews, deal reviews, pipeline councils, and forecast calls
- Own commercial analytics from Board-level reporting to front-line manager tools
- Establish enterprise data governance, KPI definitions, data quality, and a single source of truth
- Define and track seller and enrollment productivity metrics
- Support enablement strategy and build onboarding and continuous-development programs
- Standardize opportunity management, deal and enrollment qualification, pipeline review, and sales methodology
- Own the GTM technology and data roadmap, including CRM, marketing automation, sales engagement, conversation intelligence, enablement, and data infrastructure
- Partner on incentive design and administration
- Collaborate with Sales, Marketing, Learner Success, program delivery, Finance, IT, and HR
Requirements
What you’ll need- 10+ years of progressive leadership in Revenue Operations, Commercial/Sales Operations, or GTM strategy
- Experience leading the function in a multi-segment business
- Track record of building or transforming a RevOps function, including its charter, team, operating model, technology, and data
- Deep experience across the full revenue lifecycle, including GTM planning, forecasting, pipeline, deal execution, productivity, retention/renewal, and analytics
- Comprehensive Salesforce experience
- Familiarity with marketing automation, sales engagement, conversation intelligence, enablement, and business intelligence
- Track record of using technology and automation to drive productivity
- Strong analytical skills and sales-forecasting experience
- Ability to define, articulate, and measure key GTM metrics across Sales, Marketing, and Customer/Learner Success
- Strong Excel skills required
- Executive presence and influence skills to lead through peers
- Ability to prepare clear, concise performance narratives and materials for executive leadership, private-equity sponsors, and the Board
- Highly proactive and self-directed
- Ability to manage multiple concurrent deliverables and stakeholders
- Bachelor’s degree required
- Must reside and perform work within the United States
- Must be willing and able to travel as needed
- Successful completion of applicable pre-employment screening requirements
- Completion of employment eligibility verification through Form I-9
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Generous paid time off
- Sponsored volunteer opportunities
- 401(k) with a company match
- Free access to all online programs
- Remote work arrangement
- Occasional travel opportunities for team meetings, company events, conferences, and summits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GTM PlanningForecastingPipeline ManagementDeal ExecutionProductivity MetricsSales MethodologyKPI DefinitionData QualityExcel ProficiencyCommercial Analytics
Soft Skills
Executive PresenceInfluence SkillsProactive ManagementClear CommunicationStakeholder Management
Tools & Technologies
CRMMarketing AutomationSales Engagement ToolsConversation IntelligenceBusiness Intelligence
Industry Keywords
B2BB2B2CRevenue LifecycleEnrollmentRetentionGrowth TargetsMulti-Segment BusinessOperational InfrastructurePerformance NarrativesPrivate-Equity Sponsors