Perchwell

Product Marketing Manager

Perchwell
Posted 10/21/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product marketing and communication strategies, with a strong focus on managing product launches and customer engagement initiatives. Proficient in utilizing AI tools for competitive analysis and content creation while effectively collaborating with cross-functional teams.

Highest-signal resume keywords
Product Marketing ExperienceLaunch ManagementClear Writing SkillsCross-Functional CollaborationAI Tools Proficiency

About the role

Key responsibilities & impact
  • Bring Perchwell's product to market through positioning, messaging, product launches, customer launches, and communication programs
  • Run the launch cadence for each release, including briefs, asset checklists, timelines, go-live, and cross-functional input tracking
  • Write positioning and messaging for product areas including Search and Add/Edit, Client Collaboration, Reports and Analytics, Admin, and Mobile
  • Produce release messaging, help center articles and updates, Intercom macros, MLS staff enablement briefs, member emails, What's New entries, and in-app messages
  • Translate technical capabilities into customer-focused benefits for agents, MLS administrators, and MLS CEOs
  • Maintain product pages, one-pagers, demo-deck sections, and the messaging source of truth
  • Own member-facing communication plans for MLS conversions from announcement through post-cutover adoption
  • Develop adoption campaigns, training invitations, town hall materials, FAQs, support Q&A documents, and creative campaigns
  • Collaborate with MLS leadership and staff, Customer Success, and implementation teams
  • Track adoption and incorporate learnings into future launches
  • Capture testimonials and case studies with Customer Success for Sales and marketing materials
  • Build and maintain AI skills, templates, and repeatable launch systems
  • Run the launch calendar, cross-functional inputs, and post-launch reviews
  • Use AI for competitive scans, customer transcript review, first drafts, and house-voice checks

Requirements

What you’ll need
  • 3+ years of professional experience in product marketing, lifecycle or customer marketing, content marketing, or an adjacent role at a B2B software company
  • Experience owning launches, campaigns, or a content program end to end
  • Clear writing skills, with demonstrable writing ability
  • Ability to structure cross-functional work and manage multiple projects simultaneously
  • Comfortable in front of customers
  • Ability to learn how real estate agents, brokers, and MLSs work and learn a technical product quickly
  • Ability to work with Product, Sales, Customer Success, and Design
  • Daily use of AI tools and experience turning a recurring task into a system used by others
  • Ability to take projects from idea through execution and iteration independently
  • Willingness to seek and apply feedback
  • Willingness to travel
  • Candidates must be authorized to work in the U.S.
  • Real estate or proptech experience is a plus

Benefits

Comp & perks
  • Flexible PTO
  • 10 paid company holidays
  • 401K with a company match
  • Medical, dental, and vision plans
  • HSA and FSA options
  • Commuter benefits
  • Parental leave
  • Company-wide onsite or offsite each year
  • Beautiful office in Soho, Manhattan with a stocked kitchen
  • Catered breakfast and lunch once per week
  • Happy hours and meet-ups
  • Company equity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product Launch ManagementContent MarketingCustomer MarketingTechnical Product UnderstandingProject Management
Soft Skills
Communication SkillsAdaptabilityFeedback ApplicationCustomer EngagementIndependent Execution
Tools & Technologies
AI ToolsIntercomMLS Systems
Industry Keywords
B2B SoftwareReal EstateProptechCustomer SuccessCampaign Development