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PureprofileCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing qualitative research projects, including recruitment, fieldwork coordination, and reporting, while ensuring compliance with ISO requirements and maintaining strong client relationships. Proficient in project management, budget tracking, and quality assurance across multiple concurrent projects.
Highest-signal resume keywords
Qualitative Research Project ManagementProject Management SkillsClient Management SkillsBudget TrackingISO Compliance
About the role
Key responsibilities & impact- Manage the end-to-end delivery of an allocated portfolio of qualitative projects from kick-off through recruitment, fieldwork, moderation support, reviewing project data, and reporting
- Coordinate projects across IDIs, focus groups, ethnography, online communities, digital qual platforms, and hybrid qual-quant
- Communicate with internal and external stakeholders on delivery logistics and execution
- Build and manage project plans, timelines, and budgets; track milestones and flag risks or slippage
- Own project margin and on-time delivery; monitor costs against scope and escalate variations or scope changes
- Quality-check recruitment screeners, stimulus, fieldwork schedules, and status reports
- Serve as day-to-day client contact, manage expectations, provide status updates, and maintain working relationships
- Provide project updates to clients and internal sales contacts, flag concerns, and provide sampling strategies for hard-to-achieve targets
- Maintain project documentation in Salesforce and other systems; ensure compliance with ISO requirements, Fair Data Principles, and internal best practice
- Identify improvements to qual delivery processes, templates, and tooling
- Support the Head of Operations with process roll-out
- Share knowledge with peers and support junior team members and recruiters
Requirements
What you’ll need- 2–5 years’ experience in qualitative research project management or delivery, with hands-on involvement in recruitment, fieldwork coordination, analysis, and reporting
- Solid working knowledge of contemporary qual methodologies — IDIs, focus groups, ethnography, online communities, digital qual platforms, and hybrid qual-quant designs
- Strong organisational and project management skills — able to juggle multiple concurrent projects, competing deadlines, and shifting priorities without dropping quality
- Demonstrated experience managing project timelines, budgets, and quality; comfortable tracking margin and flagging issues early
- Confident coordinating internal stakeholders and external suppliers to keep multiple projects moving in parallel
- Good client management skills — able to communicate clearly, manage expectations, and build reliable day-to-day relationships with research buyers
- A commercial mindset — understands the link between scope, cost, and margin, and supports sales on accurate project costing and feasibility
- Familiarity with qual suppliers across ANZ (recruiters, viewing facilities, transcription, translation, digital qual platforms) is an advantage
- Experience with CRM and project management systems (Salesforce or equivalent); exposure to ISO-certified environments a plus
- Strong written and verbal communication skills — clear, accurate, and well-organised in both client-facing and internal contexts
Benefits
Comp & perks- Growing, global organisation with a dynamic and admirable culture
- Ability to thrive, grow and be creative
- Equal opportunity employer
- Zero-tolerance for workplace bullying, discrimination, and harassment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Qualitative MethodologiesFieldwork CoordinationData AnalysisReportingProject Planning
Soft Skills
Organisational SkillsCommunication SkillsStakeholder CoordinationExpectation Management
Tools & Technologies
SalesforceProject Management SystemsDigital Qual Platforms
Industry Keywords
IDIsFocus GroupsEthnographyOnline CommunitiesHybrid Qual-Quant