Salesforce

Product Designer

• Set the vision for the product area and guide the team through implementation
• Collaborate with product owners, engineers, and user research teams
• Bridge design, product, engineering, and marketing teams across multiple disciplines
• Oversee web and mobile application features, interfaces, and experiences
• Communicate complex ideas to senior leadership through documentation, reviews, and presentations
• Produce prototypes, wireframes, storyboards, concepts, and other design collateral
• Lead the evolution of design systems and teach the design systems approach
• Generate detailed final design specifications for developer builds
• Work with developers and quality experts to deliver polished products
• Promote new interface guidelines and design patterns across the organization
• Mentor and develop designers and advocate for team goals
• Partner with recruiting to identify and hire diverse talent
• Develop software with global reach for users of multiple languages and abilities
• Champion accessibility and prioritize accessible features and fixes
• Set and own the product’s creative identity and guide its implementation

User Interface/User Experience Principal – AgentExchange UX

Director

• Lead the creative across Apps and Missionforce, translating product, audience, and business priorities into compelling creative strategies and executions
• Lead and develop a multidisciplinary organization of creative directors, copywriters, and designers
• Set a clear vision and foster a high-performing, collaborative culture
• Oversee integrated creative across campaigns, demand generation, digital, social, product storytelling, and event experiences
• Serve as a trusted advisor to senior Product Marketing, Marketing, and Creative leadership
• Set priorities and make clear tradeoffs across a complex portfolio
• Provide strategic and conceptual creative leadership from brief through execution
• Maintain a high bar for craft, storytelling, innovation, effectiveness, and brand consistency
• Partner across Global Brand & Creative and direct internal teams, agencies, and production partners
• Influence executive stakeholders and build alignment around creative strategy
• Champion generative AI and emerging creative technologies to accelerate ideation, experimentation, and production
• Lead through ambiguity and change, creating clarity, accountability, and momentum for teams and partners

Senior Director, Integrated Campaigns Creative – Apps Creative

Account Executive

• Cultivate and maintain enduring relationships with State Government clients
• Use data analysis to identify areas for improvement and make data-driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report key performance metrics, including client retention and revenue growth
• Maintain high client satisfaction by exceeding expectations
• Collaborate with internal teams to devise solutions for complex challenges
• Address and resolve client issues promptly and efficiently
• Keep clients informed about relevant product features, updates, and enhancements
• Identify growth opportunities within existing accounts and expand Salesforce services
• Formulate customized account strategies with clients
• Educate clients on how Salesforce products can streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in-depth understanding of Salesforce products and solutions
• Conduct regular client meetings and check-ins
• Act as the primary point of contact for client inquiries and concerns

Named Account Executive, State Government

• Establish and nurture relationships with strategic non-profit organizations
• Understand client requirements and demonstrate the value of Salesforce products
• Help non-profit organizations leverage Salesforce solutions to enhance operations and serve constituents
• Develop an in-depth understanding of Salesforce products and solutions
• Act as the primary client contact and address inquiries and concerns promptly
• Monitor industry trends and competitive offerings
• Develop stakeholder relationships and drive customer satisfaction
• Develop and drive long-term account strategies aligned with customer objectives
• Coordinate internal Salesforce resources to meet customer needs
• Perform account planning with Prime and Cloud sales resources
• Communicate Salesforce’s value proposition to existing and prospective customers
• Keep clients informed about relevant product features, updates, and enhancements
• Identify growth opportunities and expand Salesforce services within existing accounts
• Resolve client issues efficiently
• Use data analysis to identify improvement areas and make data-driven recommendations
• Expand existing and new accounts while driving digital transformation and exceptional customer experience

Named Account Executive, Enterprise Non-Profit

• Establish and nurture strong relationships with strategic non-profit organizations
• Understand client requirements and demonstrate the value of Salesforce products
• Help non-profit organizations leverage Salesforce solutions to enhance operations and serve constituents
• Develop an in-depth understanding of Salesforce products and solutions
• Act as the primary point of contact for client inquiries and concerns
• Stay informed about industry trends and competitive offerings
• Develop stakeholder relationships and drive customer satisfaction
• Develop and drive long-term account strategies aligned with customer business objectives
• Coordinate internal Salesforce resources to meet customer needs
• Perform account planning with Prime and Cloud sales resources
• Share Salesforce's value proposition with existing and new customers
• Keep clients informed about relevant product features, updates, and enhancements
• Identify and drive growth opportunities within existing accounts
• Address and resolve client issues
• Use data analysis to identify improvement areas and make data-driven recommendations
• Drive digital transformation and deliver exceptional customer experiences

Marketing Analyst

• Author SEO articles and web content to drive organic traffic and support AI-optimized content strategy
• Write and edit copy for web, social, email, campaigns, and other assets
• Publish content in Page Builder and manage the end-to-end publishing workflow
• Develop campaign and ABM content deliverables, including one-pagers, landing page copy, nurture emails, and targeted assets
• Contribute to event marketing through pre- and post-event content and on-site support as needed
• Monitor social performance and suggest ways to improve engagement
• Support digital marketing initiatives, including landing pages, paid content, and web updates
• Edit video content for social, web, and campaigns
• Collaborate with creative and production teams on polished, on-brand multimedia assets
• Partner with demand generation, campaigns, digital, product marketing, and events teams
• Support agency and freelance relationships as needed
• Use performance data and SEO insights to inform content decisions and track and report content impact
• Assist with competitive and audience research to identify content opportunities

Digital Marketing Analyst

• Establish and nurture strong relationships with strategic non-profit organizations
• Understand client requirements and demonstrate the value of Salesforce products
• Help non-profit organizations leverage Salesforce solutions to enhance operations and serve constituents
• Develop an in-depth understanding of Salesforce products and solutions
• Act as the primary point of contact for client inquiries and concerns
• Stay informed about industry trends and competitive offerings
• Develop stakeholder relationships and drive customer satisfaction
• Develop and drive long-term account strategies aligned with customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning with Prime and Cloud sales resources
• Present Salesforce’s value proposition to existing and new customers
• Keep clients informed about relevant product features, updates, and enhancements
• Identify and drive growth opportunities within existing accounts
• Address and resolve client issues
• Use data analysis to identify improvement areas and make data-driven recommendations

Architect

• Partner with a portfolio of customers to assess implementations and deliver recommendations on technical issues, feature adoption, and foundational solution design
• Provide reactive and proactive guidance on Salesforce product best practices
• Simplify complex technical concepts for technical teams, customer stakeholders, and managers
• Triage capability gaps and design inefficiencies, resolving common issues and escalating complex architectural challenges to senior Success Architects
• Execute playbooks from Support, Guides, and the Architect team
• Collaborate with internal and external partners to drive customer success, product improvement, and business growth
• Review and optimize Sales Cloud configurations, including opportunity/pipeline management, forecasting, email integration, Einstein Conversation Insights, Sales Engagement, and Sales Performance Management
• Troubleshoot data models, integrations, security models, and common anti-patterns
• Support Salesforce integrations with enterprise systems using APIs, middleware, and event-driven architectures

Senior Success Architect

• Define and execute the strategic vision, priorities, and operating model for the Revenue Cloud and Spiff Professional Services Practice
• Drive overall practice health, growth, scalability, and operational excellence
• Establish annual business objectives, success metrics, and execution plans aligned to company priorities
• Lead organizational planning, workforce strategy, and practice evolution
• Develop go-to-market strategies that accelerate services adoption and customer success
• Support strategic opportunities through executive engagement, solution strategy, deal support, and customer advisory
• Drive services bookings, pipeline growth, and revenue attainment while identifying new business opportunities
• Serve as executive sponsor for strategic enterprise customers and key transformation initiatives
• Lead executive governance discussions, risk management, escalation resolution, and business outcome planning
• Establish delivery best practices, governance frameworks, quality standards, and operational processes
• Improve customer outcomes, consultant effectiveness, and project success
• Drive continuous improvement using customer feedback, delivery insights, and operational metrics
• Partner with the Global Delivery Center to scale delivery capacity across onshore, offshore, and blended models
• Influence product roadmap priorities through Voice of Services feedback
• Champion AI-driven capabilities and innovation across consulting methodologies and customer engagements
• Drive adoption of new products, accelerators, and repeatable solution frameworks
• Lead, coach, and develop a high-performing leadership team across consulting, architecture, enablement, and practice operations
• Build scalable enablement programs that increase consultant readiness, certifications, technical expertise, and leadership capability
• Build partnerships across Sales, Product, Engineering, Customer Success, Support, Marketing, and Operations
• Lead complex cross-functional initiatives and represent the practice in executive planning and strategic organizational initiatives

Senior Director, Global Acceleration Hub Practice Leader – Revenue Cloud, SPIFF

Engineer

• Design and build “Day 1” agentic workflows and blueprints with strategic customers
• Participate in 90-day Value Acceleration programs and bring 1-2 primary use cases live in production
• Troubleshoot bugs and unblock implementation, usability, and security issues
• Reduce Time-to-First-Value for enterprise customers
• Facilitate working sessions with customers and deployment strategists
• Bridge business needs and technical feasibility
• Enable and support implementation partners taking over ongoing build work
• Document design decisions and reusable build patterns
• Feed customer engagement insights into the use case library and core product roadmap
• Translate real-world customer friction into scalable product features
• Transition deployment expertise into a permanent builder role within a core product pod after the rotation

Value Acceleration Engineer

Consultant

• Manage standard configurations, custom development, and data migration elements of Salesforce implementations
• Develop and deliver implementations for customers following architect-designed solutions
• Understand project needs and debug technical implementation issues
• Liaise with Salesforce product teams to support client implementations
• Work in an agile and collaborative environment following Salesforce methodology
• Work remotely while collaborating with global teams for delivery across geographies

Associate Technical Consultant

• Manage standard configurations, custom development, and data migration elements of Salesforce implementations
• Develop and deliver implementations for customers following architect-designed solutions
• Understand project needs and debug technical implementation issues
• Liaise with Salesforce product teams to support client implementations
• Work in an agile and collaborative environment following Salesforce methodology
• Work remotely while collaborating with global teams to deliver across geographies

Technical Consultant

Sales Engineer

• Partner with customer stakeholders to understand business objectives and define the SPM solution vision, roadmap, deliverables, and expectations
• Lead discovery and solution design workshops
• Architect and document end-to-end functional solutions across the SPM suite
• Identify gaps between current and desired end states
• Translate sales performance strategy and requirements into Salesforce solutions
• Own functional design and configuration leadership across Salesforce Maps, Sales Planning, Spiff, Sales Programs, and Enterprise Territory Management
• Apply Agentforce and AI-powered SPM capabilities
• Define solution blueprints, best practices, and design standards
• Provide oversight and governance of solution scope and quality
• Partner with Technical Architects on integrations, data, and custom development
• Serve as a solution escalation point for consultants
• Mentor team members and champion reusable assets and shared standards
• Advise customers on SPM operating models, adoption, and best practices
• Contribute to proposals, staffing plans, and statements of work
• Support pre-sales activities including discovery, solution demonstrations, deep dives, and proof-of-concept development
• Liaise with Salesforce product teams to support customer implementations
• Maintain target billable utilization aligned to the role

Solution Architect – Sales Performance Management

• Manage standard configurations, custom development, and data migration elements of Salesforce implementations
• Develop and deliver implementations for customers following architect-designed solutions
• Understand project needs and debug technical implementation issues
• Liaise with Salesforce product teams to support client implementations
• Work in an agile and collaborative environment following Salesforce methodology
• Work remotely while collaborating with global teams across geographies