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ServiceNow Developer – SIR
Seamless Migration LLCCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and configuring ServiceNow solutions for cybersecurity incident response, including automation of workflows and integration with various platforms. Proficient in scripting, application security, and performance analytics to enhance operational efficiency.
Highest-signal resume keywords
ServiceNow DevelopmentServiceNow ScriptingREST API IntegrationsIncident Management ProcessesAgile Development
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Design, develop, configure, and enhance ServiceNow SIR solutions for enterprise cybersecurity incident response and case management
- Customize ServiceNow forms, tables, scripts, and reusable components
- Enhance Security Operations Workspaces using UI Builder
- Automate incident intake, classification, routing, investigation, remediation, and closure using Flow Designer, IntegrationHub, and playbooks
- Develop and maintain integrations with SIEM platforms, Microsoft services, and enterprise applications using REST APIs, Scripted REST APIs, IntegrationHub, and MID Servers where applicable
- Configure incident correlation and automate security alert ingestion and incident data synchronization across systems
- Build dashboards, reports, and Performance Analytics indicators to track incident severity, response times, remediation, and team performance
- Implement access controls, secure evidence handling, audit tracking, and data retention requirements
- Perform unit, integration, and user acceptance testing
- Troubleshoot application, workflow, and integration issues
- Maintain technical documentation, configuration specifications, and development standards
Requirements
What you’ll need- Clearance: US Citizen (No Dual citizenship)
- Strong hands on experience developing and configuring applications on the ServiceNow platform
- Proficiency in ServiceNow scripting, including JavaScript, GlideRecord, Script Includes, Business Rules, Client Scripts, and UI Policies
- Experience developing workflows and automation using ServiceNow Flow Designer
- Experience configuring ServiceNow forms, tables, workflows, task management, and custom applications
- Experience developing REST API integrations using ServiceNow REST Messages, Scripted REST APIs, or IntegrationHub
- Experience working with ServiceNow Access Control Lists (ACLs), roles, and application security
- Familiarity with ServiceNow Workspaces, UI Builder, or configurable workspace development
- Understanding of incident management processes, workflow automation, and enterprise case management
- Experience troubleshooting ServiceNow scripts, integrations, workflows, and application functionality
- Ability to translate technical and business requirements into ServiceNow configurations and custom solutions
- Experience working in Agile development environments
- TS/SCI clearance
- Direct experience implementing or developing ServiceNow Security Incident Response (SIR) is nice to have
- Experience with ServiceNow Security Operations (SecOps), including Security Incident Response and Vulnerability Response (VR), is nice to have
- Experience configuring SIR playbooks, security incident lifecycles, investigation tasks, and remediation workflows is nice to have
- Familiarity with Security Operations Center (SOC) operations and cybersecurity incident response processes is nice to have
- Experience integrating ServiceNow with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar technologies is nice to have
- Experience with ServiceNow IntegrationHub, MID Servers, import sets, and transform maps is nice to have
- Experience developing integrations with Microsoft Graph API, Active Directory, LDAP, or PKI is nice to have
- Experience with ServiceNow Performance Analytics, dashboards, and operational reporting is nice to have
- Understanding of security incident classification, indicators of compromise, and incident correlation is nice to have
- Experience developing ServiceNow applications in secure federal government environments is nice to have
- ServiceNow certifications such as CSA, CAD, or relevant CIS certifications are nice to have
Benefits
Comp & perks- 100% paid Medical, Dental & Vision for Our Employee
- 6% 401K match (Vested Immediately)
- 29 Days' PTO
- Flexible Work Schedule
- Tuition/Certification Reimbursement
- Growth Opportunities w/in an Emerging Defense Company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ConfigurationJavaScriptFlow DesignerIntegrationHubGlideRecordScript IncludesBusiness RulesClient ScriptsUI PoliciesPerformance Analytics
Soft Skills
TroubleshootingProblem SolvingCommunication
Tools & Technologies
ServiceNowSIEM PlatformsMicrosoft ServicesMID ServersActive DirectoryLDAPMicrosoft Graph APISplunkQRadarServiceNow Workspaces
Certifications & Qualifications
ServiceNow CSAServiceNow CADCIS Certifications
Industry Keywords
Cybersecurity Incident ResponseSecurity Operations CenterIncident CorrelationVulnerability ResponseSecurity Incident Lifecycle