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Network Support Engineer
Sentinel TechnologiesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in providing on-site network support, troubleshooting network and end user issues, and managing Cisco networking platforms. Holds a CCNA certification and possesses strong customer relations skills while working autonomously in a dynamic environment.
Highest-signal resume keywords
Cisco Routers SupportCisco Switches SupportCCNA CertificationTroubleshooting Network IssuesCisco Wireless LAN Controllers
About the role
Key responsibilities & impact- Provide on-site network support for a client in Auburn Hills, Michigan
- Support the customer’s network environment via service cases
- Perform network support tasks requested by the customer
- Troubleshoot network and end user issues
- Support Cisco routers, switches, wireless LAN, Catalyst and Nexus platforms
- Support Cisco Catalyst Center, Cisco ISE and Cisco ACI
- Support wireless networks using Cisco wireless LAN controllers, including centralized deployments and converged access
- Travel between locations and transport equipment
- Work autonomously and drive tasks to successful completion
- Work Monday through Friday, 8:30 AM–5:00 PM
Requirements
What you’ll need- 5-7 years of experience in a similar role
- Must have hands-on experience with Cisco routers, switches and wireless LAN
- CCNA certification is required
- Experience working with Cisco networking platforms such as Catalyst and Nexus required
- Experience troubleshooting network and end user issues required
- Experience with Cisco Catalyst Center, Cisco ISE and Cisco ACI required
- Familiar supporting wireless networks with Cisco wireless LAN controllers using both traditional centralized deployments as well as converged access preferred
- Exceptional customer relations skills
- Must have a car, as this position requires travel between location and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
- Must complete a background check as part of Sentinel's employment process
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- 529 plan
- Life insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
- Energetic work environment with corporate culture amenities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network SupportTroubleshootingCisco CatalystCisco NexusCisco ISECisco ACIWireless LAN SupportCentralized DeploymentsConverged Access
Soft Skills
Customer RelationsCan-Do Attitude
Tools & Technologies
Cisco Catalyst CenterCisco Wireless LAN Controllers
Certifications & Qualifications
CCNA Certification
Industry Keywords
Network EnvironmentService CasesEnd User IssuesOn-Site SupportTravel Requirements