Softcard (acquired by Google)

Vice President

• Set the vision, operating strategy, and execution priorities for the total store operations organization
• Lead, coach, and hold accountable six Regional Vice Presidents
• Drive consistent operational excellence across the store network through standards, routines, performance expectations, and scalable processes
• Own sales execution, profitability, service levels, productivity, labor effectiveness, compliance, inventory execution, and customer experience outcomes
• Oversee store support functions, including operational programs, process improvement, training, communication, analytics, and field support
• Translate enterprise strategy into field priorities and provide regional leaders with direction, resources, and accountability
• Partner with executive leadership and cross-functional teams across merchandising, supply chain, sales, finance, people, technology, asset protection, and marketing
• Lead operating cadences, business reviews, and performance management routines
• Champion a customer-first and teammate-focused culture
• Develop senior field leaders, strengthen succession plans, and prepare leadership talent for future growth
• Drive continuous improvement by simplifying processes, reducing operational friction, improving adoption, and scaling best practices
• Use data, insights, and field feedback to inform decisions and prioritize investments
• Lead change across a large, distributed organization and ensure sustainable adoption
• Ensure policies, procedures, and programs support compliance, safety, risk management, asset protection, and brand standards
• Represent store operations in enterprise planning, investment decisions, transformation initiatives, and executive discussions

Senior Vice President, Store Operations

Financial Planning and Analysis

• Develop and execute a global investment learning and professional development strategy aligned with Investments Leadership’s objectives and priorities
• Partner with senior investment leaders, investment teams, HR partners, and internal subject matter experts to identify and prioritize training and capability-building needs
• Agree on and maintain a global investor skills framework supporting development planning, career progression, and leadership expectations
• Promote investment excellence, knowledge sharing, mentoring, and internal connectivity across asset classes, regions, and investment centers
• Communicate training opportunities and firmwide development events to investment professionals
• Conduct training needs analysis and translate findings into actionable development plans
• Design, coordinate, and continuously improve learning pathways for new joiners, early-career investors, analysts, portfolio managers, and senior investors
• Organize induction and onboarding programs for investment professionals
• Coordinate training delivered by internal investment subject matter experts
• Source, evaluate, buy, and manage training with external providers, including vendor selection, contracting support, logistics, and relationship management
• Support qualification and study support processes, including guidance on CFA and other professional development pathways
• Organize and administer mentoring programs
• Plan networking events and forums for investment professionals
• Manage in-person and virtual event logistics, including rooms, catering, meeting setup, attendance records, and participant communications
• Administer training systems and records, including registration, attendance, training history, and course completion data
• Manage CPD-related systems and processes, including supplier management and recording event participation
• Report on CPD hours, training completion, attendance, participation, and program effectiveness
• Gather feedback and produce reporting on participation trends, learner experience, and improvement areas
• Maintain documentation and reporting supporting governance, auditability, and continuous improvement
• Manage the Investments Learning & Development budget, including planning, tracking, vendor costs, and reporting
• Ensure training activity is delivered within budget and aligned with policies, procedures, and conduct expectations
• Evaluate program effectiveness and improve curriculum, logistics, communications, and learner experience
• Monitor industry trends, investment education topics, and learning delivery methods
• Perform other duties and responsibilities as assigned

Head of Global Investments Training

Manager

• Analyze risk in assigned audit areas and prepare proposed internal audit plans
• Schedule and coordinate planning for audit and advisory engagements
• Collaborate with leadership and colleagues to deliver innovative audit and advisory approaches
• Prepare audit testing strategies focused on internal control design and testing
• Perform audit testing and analysis; supervise assigned staff or contractors
• Review workpapers, document control weaknesses or inefficiencies, and manage engagement completion
• Select engagement coverage areas and determine information sources using individual judgment
• Evaluate issues independently based on impact and importance
• Prepare results and conduct entry and exit meetings to obtain management concurrence and responses
• Follow up on previously identified findings and management action plans
• Prepare reports for senior management and corporate directors
• Assess emerging technology and cybersecurity risks, including AI, cloud services, application and API security, data protection, third-party technology risk, and operational resilience
• Collaborate with the Data Analytics team on data analytics, automation, and AI-enabled techniques for risk assessment, audit testing, continuous monitoring, and reporting
• Train and develop junior team members through on-the-job coaching and constructive feedback

IT Audit Manager

Travel Specialist

• Administer employee travel coordination
• Maintain accurate travel records and pricing in the travel booking tool
• Maintain relationships with travel vendors
• Provide general customer service for active employees
• Administer the electronic expense reporting system
• Process incoming reimbursement requests
• Audit expense reports when applicable
• Maintain data integrity through security
• Report travel expenses
• Administer company-issued credit cards, including account setup, closures, reconciliations, reporting, and auditing late payments and charges
• Administer merchant processing, including setting up MID/TID numbers, shipping terminals, relocating terminals, and coordinating with managers
• Complete other projects as assigned

Travel and Card Services Specialist

• Build successful business relationships with target customers
• Solve customer problems through consultation, relationship building, and understanding customer needs
• Take responsibility for sales and gross margin performance of the territory
• Manage relationships with around 150 customers
• Attend and participate in sales meetings, trade shows, and training sessions
• Achieve sales budgets
• Foster and drive a culture of safety by putting safety first
• Follow safe driving behaviours

Customer Development Manager

Outside Sales

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with the local Store Manager to develop plans to increase sales
• Proactively initiate, contact, manage, and develop local leads
• Identify customer needs and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
• Engage customers and keep them connected through NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone

Outside Sales Representative

Recruitment

• Manage the job requisition and approval process
• Provide technical support to managers for position requisitions, job postings, and employee recruitment
• Determine and implement best recruiting practices specific to each position
• Open and post jobs
• Monitor applicant traffic flow and implement additional recruiting options as needed
• Conduct national searches for qualified candidates
• Screen and source candidates
• Communicate job and candidate status to members of management
• Generate job and candidate data reports through the Applicant Tracking System
• Prepare and send employment offer letters
• Manage job postings to close or reopen as appropriate
• Collaborate with the Talent Acquisition Management vendor to ensure search engine optimization
• Answer applicant inquiries
• Maintain confidentiality
• Perform detailed administrative duties required to fulfill these responsibilities

Talent Acquisition Consultant III

Sales

• Provide first class customer service to the local market
• Assist customers face-to-face through familiarity and knowledge of products
• Troubleshoot customer problems and provide creative solutions
• Identify and build customer assemblies
• Ensure knowledge of use of all equipment
• Work closely with the Solutions Center Manager and outside sales group to develop and grow the business
• Assist the team in overall maintenance of the location
• Participate in ensuring all safety guidelines are followed
• Maintain key customer relationships
• Ensure customer service and value-add are the focus of every interaction
• Perform other duties as assigned

Counter Sales Representative II

Supply Chain

• Lead activation of new buildings from the ground up through completion
• Provide technical oversight, CFT leadership, and commissioning support for engineering projects that increase capacity, throughput, and productivity through technology
• Collaborate with the Project Manager to coordinate project activities and timelines
• Provide permitting support and ensure on-time building launch
• Serve as the local engineering and technical expert on-site
• Provide guidance and support to project teams and contractors
• Address engineering challenges and implement solutions
• Integrate and operate supply chain automation systems in new buildings
• Collaborate with vendors and contractors to ensure automation systems are installed and activated according to specifications
• Support the Sr. Engineering Project Manager with project progress, timelines, and budgets
• Participate in cross-functional meetings to communicate project status, risks, and mitigation strategies

Activation Engineer, Supply Chain

Administration

• Perform lease administration functions to ensure real estate financial obligations are met and lease terms are in compliance
• Develop new processes and procedures for the Lease Administration team with the supervisor/manager
• Lead special projects and department initiatives
• Serve as point person for landlords and respond to questions and inquiries
• Draft lease documents, correspondence, and notices to landlords
• Review and analyze leases and related documents and provide recommendations to Real Estate leadership
• Interpret lease language and advise field operations management on contractual rights and duties
• Audit invoices, statements, lease amendments, landlord correspondence, and related internal and external data
• Determine credits due for excess prepaid expense reimbursements
• Negotiate expense reductions and reconcile accounts with property managers or landlords
• Process lease-related documents for signature, track execution status, and distribute completed originals
• Abstract and upload lease documents in CoStar and maintain contract data integrity
• Manage CoStar landlord and lease vendor records, including payment and tax-reporting information
• Respond to requests for COIs, SNDAs, Estoppels, and other tenant documents
• Prepare and process monthly rent charges and payment requests
• Process rent abatements and security-deposit, overpaid-rent, or repair-cost refunds
• Generate and distribute real-estate reports
• Collaborate with Real Estate, Accounting, and Strategic Business/Transformation leadership and subsidiaries
• Perform other duties as assigned

Lease Administration – Back Office Support

Business Development Rep

• Manage a geography in the continental U.S. responsible for developing and maintaining contact with independent owners and competitive acquisition targets
• Connect regularly with independent owners across the assigned geography, monitoring business and owner conditions
• Maintain the independent owner succession planning tool and competitive target pipeline
• Connect with field sales leaders to gain feedback for succession planning reviews and field engagement of acquisition targets and planning
• Consult with independent owners to identify financial solutions and deploy according to the NAPA strategic plan
• Engage with independent owners to address performance issues or potential divergences from GPC’s Guaranty Support Agreement
• Develop and execute corrective action plans with field leadership and independent owners when compliance is not met
• Work with analysts to develop presentations for acquisitions, financings and succession planning opportunities
• Attend regional owners’ meetings to gain and provide insight
• Prepare and deliver updates to NAPA executive leaders
• Report regularly to the Senior Director, New Business Development

Director, New Business Development – Customer Finance

Procurement

• Lead comprehensive reviews of existing supplier agreements to identify cost savings, commercial improvement opportunities, risk exposure, and service enhancements
• Execute supplier renegotiation strategies focused on pricing optimization, service-level improvements, payment terms, and contractual protections
• Draft, coordinate, and execute new supplier agreements with Legal, Finance, Risk, and business stakeholders
• Ensure supplier contracts align with corporate procurement policies, compliance requirements, and enterprise risk standards
• Support contract template, negotiation playbook, and sourcing governance standardization
• Monitor contract expiration timelines and proactively manage renewals
• Manage sourcing and procurement activities for Corporate Services categories
• Conduct RFx events, supplier evaluations, benchmarking analyses, and total cost of ownership assessments
• Identify and implement cost reduction, supplier consolidation, and process improvement opportunities
• Develop category strategies aligned with enterprise operational and financial objectives
• Build supplier relationships while maintaining competitive tension and commercial accountability
• Partner with business leaders to translate operational requirements into sourcing strategies
• Collaborate with Sales, Legal, Accounts Payable, Finance, Operations, Compliance, Internal Audit, and other teams
• Drive supplier performance management through KPIs, scorecards, business reviews, and corrective action plans
• Analyze spend data, supplier performance metrics, and market trends
• Support procurement transformation, process standardization, and continuous improvement initiatives
• Maintain accurate procurement documentation and sourcing records in procurement systems and contract repositories
• Ensure adherence to SOX controls, procurement governance standards, and company policies

Indirect Sourcing – Global Industrial

• Provide first class customer service to the local market
• Assist customers face-to-face through familiarity and knowledge of products
• Troubleshoot customer problems and provide creative solutions
• Identify and build customer assemblies
• Ensure knowledge of use of all equipment
• Work closely with the Solutions Center Manager and outside sales group to develop and grow the business
• Assist the team in overall maintenance of the location
• Help ensure all safety guidelines are followed
• Maintain key customer relationships
• Make customer service and value-add a focal point of every interaction
• Perform other duties as assigned

HSC Counter Sales Representative II

Buyer

• Provide sourcing and procurement services to clients under limited supervision
• Manage the entire sourcing and procurement cycle from sourcing and purchasing to settlement
• Source competitive suppliers for raw materials, utilities, and other services
• Ensure material availability in the supply chain and maintain inventory at minimum acceptable levels
• Monitor inventory requests, production schedules, and purchase requisitions to coordinate purchasing activities
• Collect supplier quotations, examine bids, and select suppliers based on price, quality, and delivery standards
• Negotiate terms and manage supplier relationships
• Procure products from a predefined list of suppliers
• Review inventory recommendations and anticipate products required to fill customer orders
• Manage assigned inventory lines, including inventory parameters, committed stock requirements, new item setup, overstock, vendor returns, pricing, quotes, products, and promotions
• Resolve shipping discrepancies and invoice mismatches
• Develop and maintain relationships with suppliers and manufacturer representatives
• Provide global purchasing services in support of the business unit
• Perform other duties as assigned

Account Manager

• Build or expand the book of business by converting competitors' business and expanding assigned medium-sized accounts into large accounts
• Foster customer satisfaction by maintaining customer contact and managing customer expectations
• Increase revenue and profitability through new business generation and development of existing accounts
• Generate new leads through networking, cold calling, and researching directories and internet sites
• Interact face-to-face with customers to foster strong relationships and maintain satisfaction
• Understand complex customer requirements and prepare customized quotes
• Deliver effective sales presentations and ensure technical requirements are met
• Assist with on-site troubleshooting of customer concerns
• Coordinate vendor resources to build relationships and support sales
• Perform other duties as assigned