State of Florida

Compliance

• Process health care professional licensure applications
• Review confidential documents
• Use licensing systems such as LEIDS
• Communicate licensing requirements, fees, and continuing education rules
• Update licensee information
• Send written verifications
• Recommend operational improvements
• Assist with office procedures as needed
• Work five days per week from the Tallahassee office
• Perform emergency duty when required

Regulatory Specialist II

Operations

• Analyze, develop, implement, coordinate and/or monitor contracted medical assistance and long-term care services for the Statewide Medicaid Managed Care Program
• Serve as Comprehensive Contract Manager and lead point of contact for an assigned Medicaid contract
• Oversee Medicaid managed care programs within the Bureau of Medicaid Plan Management Operations
• Ensure managed care plans meet Medicaid contractual requirements
• Monitor timely provision of medically needed services and provider payment for those services
• Maintain up-to-date knowledge of the Florida Medicaid program, federal laws and regulations, state statutes and rules
• Collect, analyze and evaluate data
• Develop reports and make recommendations
• Determine work priorities, assign work and ensure timely completion of assignments

Government Operations Consultant III

General

• Assist management with strategic planning and process improvement across program areas
• Identify, collect, and analyze data; document programs; and develop or update standard operating procedures
• Determine data collection methods
• Produce and update technical reports and comment letters
• Deliver presentations for varied audiences on Division priorities and projects
• Develop alternative recommendations, solve problems, and document workflow improvements
• Monitor project timelines, deliverables, milestones, and deadlines
• Assist with quality assurance activities
• Support compliance-related programs and grants by monitoring inspection data, reviewing reporting accuracy, tracking regulatory deadlines, and ensuring adherence to requirements
• Coordinate with supervisors and Division staff on aquaculture education, policy, scientific development, projects, policies, procedures, and performance measures
• Track scientific, technical, and policy developments in aquaculture
• Develop and deliver training materials, reference guides, and checklists
• Assist with basic GIS mapping and CRM database support
• Maintain and update digital maps
• Perform other related duties and projects as assigned

Environmental Specialist II

Nurse

• Provide clinical consultation related to nursing and medical service provision within the Significant Additional Needs process
• Use current rules, laws, and procedures to provide clear and accurate clinical recommendations or responses to consumers, agency staff, and other stakeholders by assigned deadlines
• Conduct cost plan and Significant Additional Needs reviews for compliance with state and federal rules and procedures
• Exercise independent judgment to make decisions or prepare complete and concise recommendations for supervisory approval
• Participate in hearings related to Significant Additional Needs recommendations
• Provide technical assistance to Waiver Support Coordinators, State Office, and Regional staff on cost plan and Significant Additional Needs reviews and decisions
• Perform other duties as assigned
• Serve staff and management across the Agency

Registered Nurse Specialist

Dispatcher

• Respond to emergency and non-emergency calls
• Dispatch troopers and other state law enforcement officers
• Monitor and respond to radio and data communications traffic
• Coordinate efforts between the Florida Highway Patrol and other agencies, including the Florida Department of Transportation after crashes
• Receive, relay, and document call and incident details, law enforcement activity, and other information
• Serve as the vital communications link between the public and law enforcement
• Complete four-month classroom and on-the-job training across orientation, call taking, radio, combined call taking and radio, and shadowing phases
• Participate in the 911 Public Safety Telecommunicator exam and certification process

Community Service Officer – State LE Dispatcher

• Assist RSIIs, RSIIIs, GAIs, and GAIIs with complex questions related to health care practitioner license maintenance
• Process license renewals, license certifications, practitioner profile updates, and Department of Revenue suspensions and reinstatements
• Assist with inbound chats and review conversational insights as part of the department’s ELI chat team
• Assist with initial license, renewal, and miscellaneous fee deposits
• Assist the Team Lead with training new and existing employees on the fee deposit process
• Act as Delegated Authority when the Supervisor and Team Lead are out of office
• Provide direction, technical assistance, and guidance to licensed health care practitioners regarding license renewal and issuance, disciplinary actions, administrative suspensions, and license verifications
• Conduct complex research in the department’s licensing database to respond to complaints and inquiries
• Conduct independent analysis of post-licensure inquiries returned by the contracted vendor
• Review licensure certification requests and validate processing fees
• Conduct fee transactions in LEIDS and produce certification letters
• Verify licensure data, including licensure dates, expiration dates, birthdates, education history, Social Security numbers, and home addresses
• Report major corrections to the supervisor
• Perform other related projects or duties requested by management

Regulatory Program Specialist

• Assist RSIIs, RSIIIs, GAIs, and GAIIs with complex questions related to health care practitioner license maintenance
• Process license renewals, license certifications, practitioner profile updates, and Department of Revenue suspensions and reinstatements
• Assist with inbound chats and review conversational insights as part of the department’s ELI chat team
• Assist with initial license, renewal, and miscellaneous fee deposits
• Assist the Team Lead with training new and existing employees on fee-deposit processes
• Act as Delegated Authority when the Supervisor and Team Lead are out of office
• Provide verbal and written direction, technical assistance, and guidance to licensed health care practitioners regarding license renewal, issuance, disciplinary actions, administrative suspensions, and license verifications
• Conduct complex research in the department’s licensing database to respond to complaints and inquiries from the public, applicants, licensees, and DOH staff
• Conduct independent analysis of post-licensure inquiries returned by the contracted vendor
• Review licensure certification requests and validate processing fees
• Conduct fee transactions in LEIDS and produce certification letters, including no-pay transactions for exempt customers
• Verify licensure data including original licensure dates, expiration dates, birthdates, education history, Social Security numbers, and home addresses
• Report major corrections to the supervisor
• Perform other related projects and duties as requested by management

Consultant

• Direct the Agency’s data analytics program and lead analytics developers and report writers producing dashboards, visualizations, recurring reports, and ad hoc reports
• Own analytics work intake and ticket queue; establish intake standards, triage and prioritize requests, assign work, set delivery commitments, and report queue metrics
• Establish and enforce standards for analytic product development, visualization, accessibility, version control, peer review, and result validation
• Conduct requirements sessions with Agency program offices and review deliverables with requestors
• Maintain a catalog of production dashboards and recurring reports
• Ensure statutorily required data submissions, legislative data requests, and public records requests are accurate, complete, and timely
• Direct the design, build, operation, and lifecycle management of the enterprise data warehouse and analytics platforms
• Establish standards for data modeling, ETL/ELT pipelines, performance tuning, capacity planning, and release management
• Approve technical designs, establish platform service levels, monitor performance, and direct corrective action
• Serve as technical authority on data warehousing and analytics platform decisions and represent them in architecture and change governance forums
• Supervise employees; manage hiring, assignments, performance, leave, timesheets, training, discipline, and succession planning
• Develop and maintain enterprise data governance policies addressing data quality, master and reference data, metadata, cataloging, and lineage
• Chair or participate in data governance bodies and adjudicate data definition and ownership disputes
• Establish data quality thresholds, publish results, and direct remediation
• Ensure compliance with HIPAA, federal MES certification requirements, and records retention schedules
• Coordinate access controls, least-privilege provisioning, de-identification, and audit logging
• Identify and mitigate data-related operational risks and remediate applicable POA&M items
• Support data-related incident response and review data-sharing arrangements
• Ensure disaster recovery and continuity provisions are documented and tested
• Oversee contracted and staff augmentation resources, including scope, deliverables, invoices, and performance
• Provide requirements and cost estimates for budget requests and procurement documents
• Monitor expenditures and report variances to the Chief Information Officer
• Complete special projects and participate in emergency response and continuity assignments
• Work weekends, holidays, and during or beyond normal hours as a mission-essential employee during disasters when required

Info Tech Business Consultant Manager

• Provide administrative and contract assistance to Biomedical Research staff
• Coordinate responses to the Section’s general inquiry email inboxes
• Respond to routine inquiries, assign complex inquiries to appropriate staff, and track responses
• Assist with scheduling and conducting virtual and face-to-face meetings
• Determine meeting dates and times, invite stakeholders, produce and distribute agendas, and record minutes
• Maintain grant management files and track grant invoice payments
• Maintain the record retention schedule and coordinate destruction or archiving of records
• Track key processes, dates, and activities as directed by the Deputy Director for Public Health Research
• Issue reminders to appropriate stakeholders
• Assist with travel authorizations and reimbursements
• Lead contract staffing purchase orders, annual renewal purchase orders, and purchasing office supplies
• Provide backup to Section staff
• Perform other related duties as assigned
• May perform emergency duty before, during, and/or beyond normal work hours or days

Government Operations Consultant I

Technician

• Restore and maintain wildlife habitat on the Fred C. Babcock–Cecil M. Webb Wildlife Management Area
• Apply prescribed fire, mechanical treatments, and non-native invasive plant control
• Serve as a key member of the WMA prescribed burn team
• Operate, maintain, and repair trucks, tractors, ATVs, and heavy equipment
• Troubleshoot repairs of pumps, motors, and heavy equipment
• Assist biologists with surveys and monitoring of threatened and locally important species
• Conduct resource inventories and support public hunt management
• Plan, develop, and maintain public-use projects, including parking and road construction, culvert installation, trash pickup, building maintenance, and fence, gate, and sign construction and maintenance
• Provide the public and partners with accurate information about wildlife, area conditions, rules, and regulations
• Attend regional and divisional meetings and training programs

Fish/Wildlife Technician

Legal Assistant

• Produce and manage large documents in Microsoft Word
• Manipulate spreadsheets in Excel, convert Excel spreadsheets to PDF, and produce and organize PDF documents in Adobe Acrobat
• Draft grammatically correct and properly formatted legal documents and correspondence as instructed by attorneys
• Proofread and edit documents
• Track discovery activity, deadlines, and response status
• Prepare exhibits and documents for hearings
• Provide onsite support at hearings, including physical handling of prepared materials
• Assist with complex legal filings at the State and appellate level
• Maintain confidential and non-confidential digital and physical files according to policy
• Perform general office duties and provide phone coverage for the main phone line
• Assist attorneys with daily administrative activities, travel arrangements, and travel-expense reimbursement entries

Senior Administrative Legal Assistant

• Use aerial imagery, online resources, archival documentation, and ArcGIS Pro Desktop to identify cemeteries for the Florida Master Site File
• Conduct historical research to verify locations and histories of historic and abandoned cemeteries throughout Florida
• Assist with public communication and outreach, including website updates, press releases, social media posts, marker guidance, and program communications
• Conduct genealogical research to identify ancestral and living families associated with historic and abandoned cemeteries
• Contribute to K-12 and undergraduate curriculum concerning abandoned and historic cemeteries
• Travel to confirm cemetery locations and conditions, engage partners and community groups, and gather information and oral histories
• Build and maintain an archive of electronic reference materials and organizational links
• Provide administrative support to the Historic Cemeteries Program Advisory Council, including scheduling, meeting planning, agendas, minutes, and travel support
• Perform additional duties and responsibilities as required

Historic Preservationist

• Assist with administrative and public relations matters in the Florida House of Representatives office
• Apply House Rules, Protocol, House-specific Applications, House Administrative Policies, and Joint Policies and Procedures
• Manage calendars and scheduling
• Manage constituents
• Conduct legislative research
• Support legislative processes
• Prepare public relations materials and press releases
• Manage stakeholder relations
• Serve as designated Tallahassee staff during Committee Weeks and Session
• Use the Travel System

Legislative Aide – District 105

• Help Alafia River State Park restore native ecosystems through integrated vegetation management
• Identify and remove FISC Category I and II and CISMA Early Detection non-native plants
• Perform invasive plant removal through mechanical and chemical means
• Conduct training and surveying to support invasive plant management goals
• Participate in resource management activities, restoration, and prescribed burning
• Communicate and coordinate treatments with the park team
• Perform daily preventive and corrective maintenance on equipment and assigned vehicles
• Communicate equipment maintenance needs to management
• Track daily progress on data sheets and enter information into a database
• Report acreage covered, acreage treated, treatment amount and type, hours, location, species, and species coverage

Resource Management Technician

• Assist with implementation of behavioral health redesign and transformation initiatives
• Support activities improving access, coordination, quality, and efficiency of behavioral health services
• Assist with developing and maintaining program procedures and operational processes
• Monitor program activities and identify operational issues
• Track transformation activities and implementation timelines
• Assist with work plans and project documentation
• Coordinate behavioral health initiatives across Agency units
• Develop materials supporting behavioral health initiatives
• Assist with behavioral health policy and procedure development and maintenance
• Draft guidance documents, program communications, and technical assistance materials
• Support implementation of new policies and program requirements
• Review program documents for consistency with Agency policies and applicable laws and regulations
• Conduct research related to behavioral health programs and service delivery models
• Collect and organize program data
• Prepare reports, summaries, presentations, and briefing materials
• Analyze program information to identify trends and issues
• Conduct fact-finding activities related to program operations
• Coordinate meetings and workgroups
• Assist with stakeholder communications and provide technical assistance
• Maintain program documentation and records
• Respond to requests for program information
• Establish and maintain relationships with internal and external stakeholders
• Perform other duties as required