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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sourcing strategies, supplier management, and workforce planning, with a strong focus on process optimization and stakeholder engagement. Proficient in utilizing AI-powered tools for data analysis and workflow management while maintaining effective communication and relationship-building skills.
Highest-signal resume keywords
Sourcing StrategySupplier ManagementWorkforce PlanningProcess ImprovementStakeholder Management
About the role
Key responsibilities & impact- Execute work order processes across assigned business lines and area-specific strategic sourcing strategies
- Manage supplier work orders and portfolio activities, including intake, modifications, closures, analysis, and process/tool optimization
- Advise stakeholders on sourcing model selection, supplier performance, workforce demand planning, suppliers, and rates
- Own end-to-end resource onboarding, validate skill requirements, and drive technical assessments
- Monitor engaged resources for quality, progress, and team dynamics
- Monitor vendor performance and identify risks, control gaps, delivery issues, and business continuity risks
- Build relationships with business stakeholders, finance partners, and supplier contacts
- Provide data and updates for leadership visibility into sourcing strategy, workforce demand, and supplier performance
- Execute work transitions involving supplier, sourcing model, or workforce composition changes
- Coordinate migrations from internal resources to external suppliers and support onboarding of new supplier teams
- Identify and implement process improvements, automation, and AI-enabled workflow enhancements
- Ensure adherence to enterprise sourcing models and rate card structures
- Track sourcing footprint, role utilization, team composition, and premium role usage
- Monitor work order alignment to budget and resolve variances with DFRs
- Prepare Business Review materials and Monthly Operating Review data
- Partner with LOB stakeholders, DFRs, Procurement, and S&SM teams on sourcing, contracting, budgets, resource plans, and issue resolution
- Apply Travelers’ AI tooling to reporting, data analysis, and workflow management
Requirements
What you’ll need- Bachelor’s degree or equivalent professional experience required
- Minimum of 3 years of experience in sourcing, workforce strategy, supplier management, or a related field
- Four years of finance, financial planning, accounting, or related experience required
- Experience with Fieldglass, ACS, and workforce planning tools strongly preferred
- Experience supporting or managing work transitions, supplier migrations, or sourcing model changes preferred
- Familiarity with rate card structures, role modernization concepts, and supplier performance principles
- Experience building trusted relationships with senior LOB or technology leaders
- Experience identifying and implementing process improvements or automation opportunities
- Familiarity with AI-powered tools and large language models such as Claude; ability or willingness to integrate AI into daily work preferred
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Strong working knowledge of managed services, staff augmentation, GSO, POD/catalog models, and rate card structures
- Ability to manage complex, ambiguous situations and drive resolution with senior stakeholders
- Strong analytical skills for evaluating sourcing data, identifying trends, and translating findings into recommendations
- Strong stakeholder management skills and ability to build trusted advisor relationships
- Ability to operate effectively through change and ambiguity
- Strong written and verbal communication skills
- Ability to work independently and in a team environment
- Ability to manage competing priorities, multiple workstreams, and deadlines
Benefits
Comp & perks- Health insurance from the first day of employment for employees and eligible family members
- 401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days paid time off annually
- Nine paid company holidays
- Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
- Matching Gift and Volunteer Rewards program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SourcingSupplier Performance AnalysisWorkforce Demand PlanningData AnalysisProcess OptimizationFinancial PlanningRate Card StructuresWork Transitions ManagementAutomation ImplementationAI Tool Integration
Soft Skills
Relationship BuildingAnalytical SkillsCommunication SkillsProblem-SolvingTeam Collaboration
Tools & Technologies
FieldglassACSMicrosoft OfficeExcelPowerPointAI-Powered ToolsLarge Language Models
Industry Keywords
Managed ServicesStaff AugmentationGSOPOD/Catalog ModelsWorkforce Strategy