Trulieve

General Counsel

• Manage or assist the Associate General Counsel in managing commercial, employment, civil, and regulatory disputes
• Direct and oversee external law firms on legal strategy, budget control, discovery, and trial preparation
• Develop and execute settlement strategies, including mediation preparation, negotiation, and settlement agreement documentation
• Oversee document collections, data preservation holds, and witness preparation
• Collaborate with e-discovery providers, outside counsel, internal IT, and custodians on collection, processing, review, and production
• Advise on technology-assisted review and privilege workflows
• Coordinate responses to subpoenas, civil investigative demands, and regulatory inquiries
• Conduct or support internal investigations, including scoping, fact development, interviewing, and reporting
• Conduct legal research and develop legal memoranda regarding matters impacted by state and federal law
• Provide practical advice to internal business clients on dispute avoidance, legal risk, and best practices
• Maintain matter reporting, budgets, and metrics; contribute to SOPs, templates, and knowledge management
• Monitor relevant state and federal law developments and share updates with internal stakeholders
• Review, test, and assess legal technology and AI solutions
• Address miscellaneous legal requests including contract review, regulatory compliance, privacy, and corporate matters

Litigation Counsel

• Intake and triage demand letters, agency charges, complaints, petitions, and inquiries
• Assess risk, set strategy, and establish matter plans and timelines
• Lead privileged investigations and fact development, including document review, custodian interviews, chronology building, and issue-spotting
• Prepare, draft, and file demand letter responses, position statements, responsive submissions, affidavits, and declarations
• Coordinate data and document collection to meet agency deadlines
• Manage agency discovery and information requests, including subpoenas, interrogatories, requests for information, and on-site inspections
• Represent the Company in agency mediations, conciliations, fact-finding conferences, and settlement conferences
• Develop negotiation strategies and evaluate and negotiate settlements
• Draft and review settlement agreements and related releases
• Provide guidance on agency process, risk, and best practices
• Report on lessons learned and post-resolution compliance recommendations
• Monitor agency activity trends affecting the Company
• Coordinate with HR to update policies and training materials
• Conduct privileged internal investigations
• Collaborate with HR to review and assess reductions in force for compliance with state and federal law
• Assist the Associate General Counsel with miscellaneous labor and employment law needs

Labor and Employment Counsel, Agency Proceedings

Supply Chain

• Assist the General Manager in achieving 100% store inventory accuracy
• Oversee preparation and processing of daily product and patient transfers
• Make daily transfer recommendations for product overages and shortages
• Maintain inventory in compliance with state regulations
• Assist with implementation of company inventory-control policies and operating procedures
• Analyze and resolve inventory issues
• Record inventory, compliance, and accuracy throughout all production phases
• Monitor warehouse transactions, including shipping, receiving, and transfers
• Perform cycle counts daily, weekly, or monthly as needed
• Conduct inventory audits with the General Manager
• Follow written audit programs and perform physical inventory checks
• Log receipts and documentation for accurate inventory accounts
• Assist in scheduling inventory and compliance personnel
• Perform system adjustments and participate in root-cause analysis
• Help determine, initiate, and execute corrective actions
• Collect, audit, and file paperwork required for state compliance
• Maintain strict confidentiality in accordance with regulatory compliance and HIPAA guidelines

Associate Inventory Manager

Associate

• Guide customers through their cannabis purchasing journey by educating them about product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Provide the TruExperience through elevated patient service standards and behaviors
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently and promptly
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate duties as needed, including following delivery procedures
• Process online orders, including deliveries, within a two-hour timeframe

Dispensary Associate

Manager

• Support the General Manager in leading and supervising store personnel
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Ensure regulatory compliance with all state-specific regulations
• Review and communicate company SOPs and ensure employee compliance
• Coach, train, and develop the team to meet service standards and objectives
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations while on duty
• Maintain professional relationships with business partners
• Assist the General Manager with labor-budget management
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Assistant General Manager

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Facilitate patient purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist with product or device issues and collaborate with leadership to resolve customer concerns
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional team tasks as needed, including delivery or online-order support

• Lead and supervise store personnel
• Track and manage inventory
• Achieve key performance metrics
• Ensure efficient daily store operations
• Ensure regulatory compliance with state-specific regulations
• Deliver exceptional customer experiences
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Review, communicate, and enforce company SOPs
• Evaluate employee performance and identify hiring and training needs
• Coach, train, and develop the team to meet objectives
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Schedule staff effectively within the labor budget
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

General Manager

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Facilitate customer purchases in accordance with state regulations
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Provide the TruExperience through elevated patient service standards and behaviors
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders in a timely and efficient manner
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate duties as needed, including following delivery procedures
• Process online orders, including deliveries, within a two-hour timeframe

Dispensary Associate – Part Time

• Lead and supervise store personnel
• Track and manage inventory
• Achieve key performance metrics
• Ensure efficient daily store operations
• Ensure regulatory compliance with state-specific regulations
• Deliver exceptional customer experience
• Plan and implement strategies to drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Review, communicate, and enforce company SOPs
• Evaluate employee performance and identify hiring and training needs
• Provide coaching, training, and development focused on service standards and accountability
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Schedule effectively within the labor budget
• Maintain confidentiality and compliance
• Perform other tasks assigned by management

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and product knowledge
• Facilitate customer purchases in accordance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders efficiently
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns on customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate duties as needed, including following delivery procedures
• Process online orders, including deliveries, within a 2-hour timeframe

Technician

• Provide manual labor supporting Cultivation department operations
• Primarily support the flower department with day-to-day plant maintenance and sanitation
• Support veg, mom, and propagation departments as determined by business need
• Follow directions and instructions from supervisors
• Net and trellis flower plants
• Load plants and place emitters
• Tuck and spread plants as directed
• Prune and defoliate plants
• Use PPE according to company guidelines
• Sweep, mop, vacuum, and bag excess plant material to clean grow rooms
• Clean, sanitize, and store grow room tools and equipment
• Perform manual cross-department job duties as needed
• Perform all other assigned duties

Cultivation Technician I

Director

• Lead enterprise analytics strategy and insight generation
• Translate complex data into executive-level recommendations and business actions
• Develop frameworks for measuring financial, operational, customer, and commercial KPIs
• Deliver weekly, monthly, quarterly, and annual business reviews
• Own enterprise reporting platforms, dashboards, and scorecards
• Establish reporting standards, KPI definitions, and data governance processes
• Drive adoption of self-service analytics across the organization
• Ensure accuracy, consistency, and usability of reporting assets
• Lead predictive analytics and forecasting initiatives
• Develop models for customer behavior, churn, retention, demand planning, pricing, marketing effectiveness, and operational performance
• Support strategic planning through scenario modeling and trend analysis
• Partner with executive leaders to identify opportunities and risks
• Advise on analytics-driven decision-making
• Present findings to senior leadership, board members, and business stakeholders
• Translate analytical findings into clear business actions
• Build, mentor, and develop teams of analysts, BI developers, and data scientists
• Establish team priorities and performance objectives
• Foster curiosity, innovation, accountability, and business partnership
• Lead data governance initiatives and data quality programs
• Establish definitions, standards, and controls for enterprise data assets
• Ensure compliance with privacy, security, and regulatory requirements
• Work 40+ hours weekly with flexible hours and travel 10–20% of the work schedule

Director, Insights

• Guide customers through their cannabis journey by educating them about product benefits and potential side effects
• Provide exceptional customer service, empathy, compassion, and elevated patient service
• Facilitate customer purchases in accordance with state regulations
• Assist managers and shift supervisors with returns according to company policy
• Prepare and process patient orders accurately, efficiently, and timely
• Follow Trulieve policies and procedures
• Work with the leader on duty to enhance the customer experience
• Assist customers with product or device issues
• Collaborate with leadership and management to resolve customer issues
• Document customer issues and concerns in customer profiles
• Maintain a clean and well-stocked workstation
• Perform additional tasks assigned by management
• Perform delivery associate tasks as needed, including delivery procedures and policy compliance
• Process online orders, including deliveries, within a two-hour timeframe

• Support the General Manager in leading and supervising store personnel
• Track and manage inventory
• Achieve key performance metrics and ensure efficient daily store operations
• Ensure regulatory compliance and exceptional customer experience
• Partner with the General Manager to plan and implement strategies that drive service standards and positive sales results
• Maintain brand standards in visual merchandising
• Review, communicate, and enforce company SOPs and communicate changes to employees
• Coach, train, and develop team members to meet objectives
• Handle and resolve patient issues and escalations while on duty
• Maintain professional relationships with business partners
• Assist the General Manager with labor budget management
• Maintain confidentiality and compliance
• Perform other assigned management tasks

Supervisor

• Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
• Achieve key performance metrics and ensure efficient daily store operations
• Ensure regulatory compliance and deliver exceptional customer experiences
• Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure compliance with state-specific regulations
• Review, communicate, and enforce company SOPs and communicate changes to employees
• Provide coaching, training, and development focused on service standards and accountability
• Monitor and maintain store inventory
• Handle and resolve patient issues and escalations
• Maintain professional relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks assigned by management

Litigation Counsel

Labor and Employment Counsel, Agency Proceedings

Associate Inventory Manager

Dispensary Associate

Assistant General Manager

Dispensary Associate

General Manager

Dispensary Associate – Part Time

General Manager

Dispensary Associate – Part Time

Cultivation Technician I

Director, Insights

Dispensary Associate – Part Time

Assistant General Manager

Shift Supervisor – Full Time